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Customer experience manager Jobs in München

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Customer experience manager • munchen

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Customer Enablement Manager (m/f/d)

casavi GmbHMünchen, DE

You help our customers on the path to digitalisation right from the start and lay the foundations for healthy customer relation along the customer lifecycle.You are responsible for the sustainable ...Mehr anzeigen

Manager Customer Care & Service Healthcare (B2B)

FUTRUE GmbHGräfelfing, de

Du brennst für exzellenten Kundenservice und liebst den Austausch mit Fachkundinnen und Fachkunden? Dann bist Du bei FUTRUE genau richtig! Wir suchen aktuell eine engagierte Persönlichkeit für unse...Mehr anzeigen

Customer Experience Manager (m/w/d)

happybrush GmbHMünchen, Bayern, DE

Lust auf eine neue Herausforderung?.Lust auf eine neue Herausforderung?.Du hast ein Gespür dafür, wie du unsere Kommunikation, unseren Service und unsere Produkte bestmöglich an die Bedürfnisse uns...Mehr anzeigen

Praktikum Customer Experience Consulting (m/w/d)

Simon-Kucher & PartnersMunich, DE

Praktikum Customer Experience Consulting (m/w/d).Berlin| Bonn | Frankfurt/Main | Hamburg | Köln | München.Als Teil unseres Customer Experience-Teams gestaltest du die Zukunft der digitalen Interakt...Mehr anzeigen

Customer Program Manager (m/f/x)

Mynaric AGMünchen, Bayern, DE

Join us as Customer Program Manager (m/f/x) and work with us on changing the future! Based in Munich, you will drive our expansion in the LEO, MEO, and GEO satellite markets by bridging the gap bet...Mehr anzeigen

Projektleitung Customer Experience Design (w/m/d)

DIS AGMünchen, Bayern, Deutschland

Möchten Sie beiunserem namhaften Kunden.Es erwartet Sie eine spannende und interessante Position.BMW bietet Ihnen bei der BMW Group eine abwechslungsreiche Tätigkeit in einer der aufregendsten Loca...Mehr anzeigen

Kundenberater Kundenservice - Schwerpunkt Customer Experience (m/w/d)

MediaMarktSaturn Retail GroupMünchen, DE

Sicherstellung eines hervorragenden Einkaufserlebnisses durch die proaktive Begrüßung und schnelle Orientierung der KundInnen im Markt.Gewährleistung des Check-Ins bei online gebuchten Terminen sow...Mehr anzeigen

Customer Experience Manager (m/w/d)

International School of ManagementMünchen, DE

Gestaltung eines positiven Studienerlebnisses.Bearbeitung von studentischen Anfragen zu allen ISM Studienmodellen.Beratung Studierender am Campus, per Telefon und Mail, sowie per Videocall auf Deut...Mehr anzeigen

Customer Experience Manager (m/f/d)

Westwing Group SEMünchen, Bayern, DE

Business Development Manager - Customer Experience.Voice of the Customer (VoC) programme within Customer Care at Westwing.The team’s mission is to create a high-quality, emotionally meaningful cust...Mehr anzeigen

Customer Experience Manager (m/w/d)

happybrushMunich, Bavaria, Germany
Quick Apply

Lust auf eine neue Herausforderung?.Lust auf eine neue Herausforderung?.Du hast ein Gespür dafür, wie du unsere Kommunikation, unseren Service und unsere Produkte bestmöglich an die Bedürfnisse uns...Mehr anzeigen

Customer Success Manager (Germany)

IdealsMunich, de

Customer Success Manager (Germany).Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market.Trusted by ...Mehr anzeigen

Customer Success Manager (Construction) (m/w/*)

Capmo GmbHMunich, DE

Bauprojektmanagement Software in der D-A-CH-Region – die smarte Projektassistenz für Bauleiter:innen, Projektmanager:innen und Architekt:innen.Unsere Mission: Wir digitalisieren den Bau, um Projekt...Mehr anzeigen

Praktikum Customer Experience

Lidl Stiftung & Co KGMünchen, DE

Du unterstützt das Team bei der Weiterentwicklung unserer App und analysierst Kundenfeedback.Ab August / September für bis zu 6 Monate.Weiterentwicklung und Verbesserung unserer KI-basierten App in...Mehr anzeigen

Projektleiter Customer Experience Design Automotive (m/w/d)

IGEL PS GmbHMünchen, de

Was immer die Zukunft auch bringt – mit der IGEL KS arbeiten Sie an der Mobilität von morgen.Entwickeln Sie Ihre Karriere in der Automobilbranche mit diesem Stellenangebot und IGEL KS als starken P...Mehr anzeigen

Office Manager & Workplace Experience (all genders)

Blackwave GmbHGarching bei München, Bayern, DE

To end COPV failure in spaceflight.Precision doesn’t start at the machine.It starts the moment someone walks through the door.A clean, organised, and welcoming office is not a nice-to-have — it is ...Mehr anzeigen

Werkstudent:in Customer Experience (m/w/d)

Campo Libre GmbHMunich, Bavaria, Germany
Quick Apply

Du hast ein offenes Ohr, packst gerne mit an und möchtest wissen, was hinter den Kulissen einer wachsenden Outdoor-Brand passiert? Du denkst lösungsorientiert, bleibst auch bei kniffligen Fragen un...Mehr anzeigen

Technical Customer Success Manager (Europe)

AIRS Medical IncMunich, BY, DE
Homeoffice
Quick Apply

Technical Customer Success Manager for the EMEA region and play a vital role in ensuring healthcare clients successfully integrate and maximize the value of SwiftMR, our cloud-based MRI reconstruct...Mehr anzeigen

Junior Customer Service Manager*in

doo GmbHMünchen, Bayern, DE

Kundenservice bedeutet für Dich nicht nur ‚einfache Standardantwort‘ und ‚starres Skript‘? Du bist gerne zentrale Anlaufstelle für Kund:innen und begleitest sie bei komplexen Fragestellungen rund u...Mehr anzeigen

SAP CX (Customer Experience) Senior Projektleiter (m/w/d)

All for One Customer Experience GmbHMünchen

Das Sales-Team zählt auf Deine tatkräftige inhaltliche Unterstützung bei der Angebotskalkulation.Zusammen mit Deinem Ansprechpartner beim Kunden koordinierst Du die Projektabwicklung vom Kick-off b...Mehr anzeigen

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Customer Enablement Manager (m/f/d)

Customer Enablement Manager (m/f/d)

casavi GmbHMünchen, DE
Vor 14 Tagen
Stellenbeschreibung

Your mission

  • You help our customers on the path to digitalisation right from the start and lay the foundations for healthy customer relation along the customer lifecycle
  • You are responsible for the sustainable onboarding of new customers and provide (online) training to ensure that our customers are successful with our solution and that the value is realised in their day-to-day work. This includes project coordination and coordinating with the departments involved
  • You will also engage customers after onboarding as part of temporary hypercare phase to ensure that they use our solution successfully
  • You are responsible for a smooth handover to our account management team. At the request of the account management team, you will also provide follow-up training for (long-standing) existing customers
  • As part of your temporary service, you will receive relevant product feedback and pass this on to our product management team
  • You develop best practice scenarios together with the customer success team and communicate these internally and externally

Your profile

  • You have a degree in economics or a completed vocational training in the property sector
  • You have at least two years of professional experience in customer service, sales or the property sector, ideally in a B2B SaaS environment
  • You have a strong ability to explain technical contexts in simple language and adapt them to industry-related use cases
  • You are communicative, have a strong organisational talent and are able to quickly establish goal-oriented cooperation with various stakeholders
  • You have a very good command of German (C2) and a good command of English (B2)

Why us?

  • An open-minded and friendly team working with agile methods - as proven by our Kununu Score of 4,6
  • Flexible & hybrid working
  • 60 days workation per year in the EU & 2 days social leave
  • Company events & sports offers
  • Corporate benefits
  • Company pension scheme
  • Childcare allowance
  • EGYM Wellpass membership discount
  • Diverse development opportunities

You want to be part of our success story?


Are you a teamplayer looking for an opportunity to grow in an international and agile environment? Then join our team! Apply now and tell our Recruiting Manager Anna why you are the right person for this job. We are looking forward to your application with CV, earliest start date and salary expectation. Please send your application documents in English.
Want to get a comprehensive look behind the scenes at casavi? Follow us on Instagram @casavipeople and find out how team life is like at casavi!

About us

casavi is a growing PropTech company based in Munich, Germany. Since 2015, our software has enabled more than 2000 property management and housing companies in German-speaking countries to digitalise their daily processes by automating workflows. More than 130 employees work every day to optimise our product and accelerate casavi's growth. Our cloud solution connects property management companies, housing companies, tenants, owners and service providers in one central system. Functions such as intelligent process management, a customer portal with an app, integrated partner solutions and our service provider platform relay ensure more efficient processes, better communication and a noticeable reduction in workload. With the rapid development of technology and the emergence of AI, we are changing the way property managers simplify their daily work and offer their customers a better experience. To achieve this ambitious goal, we are looking for talented and motivated people to join our intercultural and diverse team with their expertise.