Customer service coordinator Jobs in Damme

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Service and Repair Technician / Engineer (m / f / d)

At ABB, we are dedicated to addressing global challenges. Our core values : care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.

This position reports to

Field Service Manager

Your role and responsibilities

In this role, you will enhance workshop efficiency and customer satisfaction by troubleshooting, repairing, assembling, and testing products to meet high-quality standards in ABB’s Traction Division in Minden. Your contributions will support production targets and exceptional client service, including on-site repairs and maintenance beyond the local Repair Center. The work model for the role is : #LI-OnsiteThis role is contributing to the Traction division within the Motion Business Area in Minden.You will be mainly accountable for :

• You identify faults and issues, implement corrective actions, and execute service orders according to workshop processes and guidelines to ensure high customer satisfaction.
• You review bills of materials and documents, ensure all required materials, parts, and equipment are available, and complete tasks on time and to a high standard using a "First Time Right" approach.
• You perform commissioning, maintenance, and modernization projects and are flexible for short-term on-site assignments beyond the local Repair Center.
• You identify and communicate improvement opportunities in workflows, implement minor enhancements, and demonstrate strong analytical thinking, problem-solving skills, and customer-focused professionalism.

Qualifications for the role

What's in it for you?

Benefits

More about us

ABB Traction Division is a recognized leader in onboard propulsion technologies that drive innovation in rail, bus, and industrial vehicle electrification. A comprehensive range of high-performance and full lifecycle managed propulsion, auxiliary and energy storage solutions help improve energy efficiency and contribute to making transportation more sustainable.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStoryABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction programme, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realising your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children's vacation camp and taking care of family members.Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.ABB AGYour contact is : ABB PersonalDirekt +49 (0) 621 381 3500 ABB Data Privacy Statement : https : / / new.abb.com / privacy-notice / candidate