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Customer service specialist Jobs in Dreieich

Zuletzt aktualisiert: vor 6 Stunden
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Customer Service Specialist

Customer Service Specialist

developFrankfurt, DE
Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
  • Gesponsert
Customer Service Direktvermittlung

Customer Service Direktvermittlung

Adecco GermanyFrankfurt, Germany
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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Customer Satisfaction Specialist (m / f / x)

Customer Satisfaction Specialist (m / f / x)

Exide Technologies GmbHFrankfurt am Main, DE
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Service Representative (m / w / d)

Customer Service Representative (m / w / d)

Abbott Medical GmbHEschborn, Deutschland
Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Customer Service Specialist (m / w / d)

Customer Service Specialist (m / w / d)

persOrangeFrankfurt, de
Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
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Customer Service (m / w / d)

Customer Service (m / w / d)

Page PersonnelOffenbach, Hessen, DE
Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Customer Service Agent m / w / d

Customer Service Agent m / w / d

McCain GmbHEschborn, Hessen, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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Customer Service Representative (m / w / d)

Customer Service Representative (m / w / d)

Sun ChemicalFrankfurt am Main, Deutschland
Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Field Service Specialist (German)

Field Service Specialist (German)

David Kennedy RecruitmentFrankfurt, DE
Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Customer Service / Kundenbetreuung / Vertriebsinnendienst

Customer Service / Kundenbetreuung / Vertriebsinnendienst

Pulsarlube GmbHFrankfurt, Hessen, Germany
2.900,00 €–3.500,00 € monatlich
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Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Representative

Customer Service Representative

syncreon America IncKelsterbach, HE, DE
Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Field Service Specialist with German

Field Service Specialist with German

Wibit Consulting & Services (WibitCS)Frankfurt, DE
Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Customer Service Representative (m / f / d)

Customer Service Representative (m / f / d)

Infopro Digital Automotive an Infopro Digital companyHattersheim, Deutschland
Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
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Customer Support Specialist

Customer Support Specialist

Eterno Health GmbHFrankfurt am Main, DE
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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Customer Service Manager (w / m / div.)

Customer Service Manager (w / m / div.)

Bosch GruppeFrankfurt am Main, Deutschland
Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
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Customer Service Agent Ausbildung

Customer Service Agent Ausbildung

DIS AGFrankfurt, Hessen, Germany
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Customer Service Associate (m / w / d)

Customer Service Associate (m / w / d)

Marken Time Critical Express GmbHKelsterbach, Hessen, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Sachbearbeiter Customer Service (m / w / d)

Sachbearbeiter Customer Service (m / w / d)

LOGOSYS Logistik GmbHWeiterstadt
Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
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Customer Service Specialist (m / w / d)

Customer Service Specialist (m / w / d)

Merz LifecareFrankfurt am Main, Germany
Mehr anzeigenZuletzt aktualisiert: vor 6 Stunden
Disponent (m / w / d) Customer Service

Disponent (m / w / d) Customer Service

DQS GmbHFrankfurt, Hessen, Germany
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Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Specialist

Customer Service Specialist

developFrankfurt, DE
Vor 4 Tagen
Stellenbeschreibung

Customer Service and Support Specialist (SAAS product) – 100% German speaking role – Fully remote in Germany – Total package €45k (Base + bonus)

We are looking for a Customer Service and Customer Support specialist to join a leader in the cognitive health space, that supports over 25 million users

This role is fully remote in Germany, and is a 100% German speaking role – we are looking for those that speak German (Mother-tongue) or those that are C1 level

Their products are designed to help users maintain and improve their cognitive fitness. Their app is the first app to be fully reimbursed by all health insurance companies, supporting approximately 3.7 million people with cognitive impairments.

As they continue to expand, we are looking for a new Customer Success or Customer Support Specialist to join their versatile team. This role will play a crucial part in helping them achieve their goals of improving mental well-being and supporting users in their cognitive health journey.

Responsibilities :

  • Provide exceptional customer support by assisting patients and users with inquiries related to their medical product
  • Respond promptly and professionally to customer emails, reviews, and reports using Zendesk.
  • Analyse customer feedback to identify areas of improvement and suggest process enhancements.
  • Collaborate on creative growth projects by participating in workshops and task forces focused on marketing, customer loyalty, and product development.

Experience :

  • At least two years of experience in customer support.
  • German speaker (mother-tongue), or fluent to C1 level – Fluency in English is a plus
  • Familiarity with Zendesk or similar ticketing systems.
  • A proactive and open-minded approach to tackling challenging topics.
  • Ability to work independently, learn quickly, and adapt to new challenges.
  • Empathy and a passion for helping others, along with excellent organizational skills.
  • A structured and solution-oriented approach to work.
  • What They Offer You :

  • Experience working for a leader in their space
  • Flexible working hours to balance work and life.
  • Remote or hybrid working options, with access to our office in Berlin at the Gendarmenmarkt.
  • A welcoming office environment with team events and a rooftop terrace.
  • A tailored onboarding program to quickly integrate you into our organization, products, and teams.
  • A clear work structure that values creativity and initiative.
  • Flat hierarchies and an open feedback culture.
  • A dynamic and innovative team with diverse tasks and projects.
  • Opportunities for fast career advancement and competitive salary.
  • Sponsored gym memberships and other wellness courses.
  • A personal development budget of EUR 1,000 for training and growth.
  • Join them in making a meaningful impact on the mental health of millions of people around the world!