Customer service specialist Jobs in Herdorf

Junior Service Project Engineering Manager (f / m / d) – jr. PrEM

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signaling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full time Junior Service Project Engineering Manager (f / m / d) in Siegen we’re looking for? This role is offering a fix term contract for 24 Months.

Your Future Role

Our Siegen site is an international competence center for bogies. 800 colleagues develop, manufacture, test, and repair bogies for global rail traffic, ensuring stability and comfort on the tracks. Our corporate functions play a key role in supporting and continuously improving the performance of our sites. You’ll report to Grzegorz Lasko and work alongside a dedicated and enthusiastic team.

We’ll look for you to :

• deal with different technical Service topics in the bogie and drives area
• propose technical solution for diverse problems
• define the assembly plans and analyzing possible technical non conformities
• participate in tests, test drives, test definition inclusive acceleration, noise and strain measurement
• develop new testing and problem solving methods
• definition of the test programs and specifications together with external and internal partners
• communication with the customer and technical authorities
• independent research on diverse technical topics related to various service issues
• autonomous creation, testing and approval of drawings and parts lists as well as assembly and repair instructions, approval of project-related technical reports, testing of specifications; if necessary, after consultation / approval of specialist (welding specialist, calculation etc.
• offer support for manufacturing
• leadership and technical instruction as well as support of the designer team consisting of internal and external employees
• independent preparation of presentations ALSTOM internal and customers for technical decision making

All About You

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role :

Things You’ll Enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also :

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal Opportunities Statement

As an employer, Alstom stands for equal opportunities. By creating an inclusive work environment where all employees are encouraged to realize their full potential, individual differences are valued and respected. All applicants are considered solely on the basis of their qualifications, regardless of skin color, religion, gender, sexual orientation, gender identity, age, ethnic and national origin, disability or other legally protected characteristics.