Customer service team lead Jobs in Hausach

Join a dynamic and rapidly growing company in the food and beverage industry. My client is a market leader known for our commitment to quality, innovation, and exceptional service. Their team is dedicated to creating a positive and inclusive work environment where every member is valued and has the opportunity to thrive.

Key Responsibilities :

Leadership and Management : Oversee the technical and disciplinary management of your shift, ensuring smooth operations and high team performance.

Operational Oversight : Monitor picking, replenishment, and loading processes to maintain efficiency and accuracy in order fulfillment.

Scheduling and Planning : Implement effective shift and holiday planning to ensure optimal staffing and resource allocation.

Team Development : Train and mentor new team members, fostering a culture of continuous improvement and professional growth.

Issue Resolution : Handle complaints promptly and effectively, maintaining high standards of customer satisfaction and internal harmony.

Qualifications :

Educational Background : Completed training as a warehouse logistics specialist or substantial relevant experience in logistics.

Dependability : Demonstrate reliability, integrity, and a strong team spirit.

Physical Fitness : Maintain physical fitness and resilience to meet the demands of the role.

Cultural Competence : Ability to interact with individuals from diverse cultural backgrounds and openness to different languages and traditions.

Flexibility : Willingness to work weekends and shifts as required.

Technical Skills : Proficiency in PC skills, including Windows and MS Office. A forklift license is a plus.

Language Proficiency : Fluent in spoken and written German (C1 level or above).

Benefits

Rewarding Work : Engage in responsible and varied tasks with performance-based pay.

Supportive Environment : Enjoy a pleasant working atmosphere within a motivated, open, and collegial team with flat hierarchies.

Career Growth : Work for a market-leading company on a growth path, with individual development and training opportunities.

Stability : Secure a permanent employment contract with a 5-day work week and 30 days of annual leave.

Additional Perks : Benefit from free employee parking, employer-funded pension, and employee discounts via corporate benefits.

If you are a proactive and dedicated logistics professional with the skills and enthusiasm to excel in this role apply now and become a part of a innovative and forward-thinking team!

Ready to lead and inspire in a thriving industry? Take the next step in your career with us!