Customer service team lead Jobs in Wiernsheim

Salary : 90.000 - 120.000 EUR per year

Requirements :

• What you will need to succeed :
• Demonstrate expertise in B2B Cloud services and SaaS Products, including subscription models and continuous upgrades.
• Showcase proficiency in the Android Automotive Ecosystem (AAOS / AOSP), covering various App distribution channels like App Stores and applying release management concepts.
• Integrate AI and Machine Learning seamlessly into product development to enrich features.
• Lead successful product launches within Multimedia, IVI, and Mobility markets.
• Manage software development projects with finesse.
• Identify market trends, address customer needs, and innovate solutions using technology.

Responsibilities :

As a Product Manager at Cinemo, you have the responsibility to place our products, features and services in the best possible market position. As a key member of our Product Management team, you will own and drive various product management activities across the whole product lifecycle such as : managing strategy to conquer the market, shaping ideas into product / feature / service concepts, driving agile implementation or prioritizing engineering activities, proposing pricing models and strategy.

Your extensive interest for industry market trends and innovation will continuously drive your existing and new product agenda. Your exceptional technical expertise combined with a proven business understanding positions you as a central stakeholder in our organization with strong leadership.

In this role, you will :

Manage the entire product life cycle from strategic planning to tactical activities and Go To Market (offer description, value proposition & USPs, positioning vs competition or alternative solutions, product configuration and versioning, customer support model, etc.)

Specify product / feature / service requirements by conducting market research supported by on-going visits to customers, potential customers as well as partners

Own and populate the roadmap of your product(s) and enable all stakeholders depending on it

Work with the engineering Product Owners to drive a solution which is set cross-functionally (Development, Marketing, Professional Services, Support, Sales) through market requirements, product development, documentation and positioning

Run training, beta and pilot programs with early-stage products / features / services including innovation concepts

Technologies :

Android

Cloud

Embedded

Support

Machine Learning

Marketing

Mobile

Product Manager

More :

Cinemo is a global provider of highly innovative infotainment products that make every screen an opportunity. Its range of award-winning, fully integrated, low-footprint digital media offerings combine high performance with high quality and are truly system agnostic. Whether embedded, as mobile apps or through the cloud, Cinemo supports all digital media scenarios for any industry and any device. Its product portfolio is designed and built to deliver excellence, accelerate time to market, and lower TCO for its clients while creating digital media experiences that matter.

Founded in 2008, and with a strong history of industry firsts, Cinemo is the partner of choice for more than 40 market-leading OEMs and over 20 tier-1s. The company works with the top high-tech and consumer electronic companies as well as global music and video content providers. Cinemos global team of 200+ innovative thinkers from 35 nationalities continuously delivers groundbreaking innovation.