Customer success specialist Jobs in Bodenheim

About ISD FENIQS

At ISD FENIQS, we place future orientation and sustainable change at the center of our actions

As an owner-managed IT consulting and services company, we stand out as a reliable partner for our customers, particularly in the competence areas of Modern Workplace, Cloud & Infrastructure, Solution & Application Engineering and Cybersecurity. To ensure the best customer experience and generate added value, we use the potential of information technologies and digital transformation as well as the expertise of over 170 IT consultants and IT specialists.

At ISD FENIQS, we are looking for motivated people who want to take on responsibility and help shape the future, and who are customer-oriented and enjoy working in a committed team. Would you like to join us and take the next step in your career with us?

Then apply for a job with us! At ISD FENIQS, you can expect exciting projects, flat hierarchies and a trust-based working relationship where you are the decisive factor.​

About this position

What you can expect

Together with a team of experienced specialists from our company, you will be responsible for supporting our customers' Windows-based system landscapes. You will take care of the installation, configuration and administration of complex Microsoft infrastructures and provide 2nd level support. Thanks to your many years of experience, you will also be able to carry out projects independently.

What you should bring to the table

• Successfully completed training as an IT specialist for system integration or an equivalent professional qualification
• Sound knowledge of Microsoft products (Windows Client / Server, Microsoft365)
• Experience in the IT environment appropriate to the position, especially in second-level support
• Preferably you have a valid Microsoft certification
• Experience in the areas of virtualization (OS, desktop, app) and backup & recovery
• High service orientation with a focus on customer satisfaction
• High sense of responsibility and analytical skills as well as high intrinsic motivation, team spirit and commitment
• Good knowledge of written and spoken German and English
• Convincing communication skills and a confident manner round off your profile

Which benefits we offer

Every employee has the possibility to see the results of their work. You can contribute directly to the success of our company. In order to get there you can participate in our benefits.

Development

We continuously invest in you and support your personal development

Events

Whether at the summer event, apprentice or Christmas parties, at the company run or the team events, we place great emphasis on fun

Car & Bike

Every employee has the chance to a company car / job bike

Equity

All employees can participate financially in our joint success. They thus become entrepreneurs

Vacation

To relax is important - 30 vacation days go without saying