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Customer success specialist Jobs in Leipzig

Zuletzt aktualisiert: vor 1 Tag
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Customer Service Specialist

Customer Service Specialist

developLeipzig, DE
Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Specialist consultant

Specialist consultant

community4you AGLeipzig
Vollzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Talent Acquisition Specialist with German

Talent Acquisition Specialist with German

Wibit Consulting & Services (WibitCS)Leipzig, Saxony, .DE
Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
  • Gesponsert
Customer Success Manager

Customer Success Manager

THRYVELeipzig, DE
Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
  • Gesponsert
(Senior) Manager - Strategy Consultant (SAP EWM / TM)

(Senior) Manager - Strategy Consultant (SAP EWM / TM)

Thor CompaniesLeipzig, DE
Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Customer Care E-Learning Specialist (m / w / d) - fluege.de

Customer Care E-Learning Specialist (m / w / d) - fluege.de

Invia Flights Germany GmbHLeipzig, Saxony, Germany
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
  • Gesponsert
Linux Specialist

Linux Specialist

Pertemps ERP (part of Network EMEA)Leipzig, DE
Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Customer Success Manager / Inside Sales Orthodontics (m / w / x)

Straumann GroupLeipzig
FULL_TIME
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care E-Learning Specialist (m / w / d) - fluege.de

Customer Care E-Learning Specialist (m / w / d) - fluege.de

Invia Flights Germany GmbH von OFFICEmitte.deLeipzig, Sachsen, DE
Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Customer Engineer

Customer Engineer

Penta ConsultingLeipzig, DE
Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Customer Success Manager Key Accounts (m / w / d)

Customer Success Manager Key Accounts (m / w / d)

UniteLeipzig, Germany
EUR12 stündlich
Festanstellung
Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
Junior Account Manager / Customer Success Manager im Online Marketing (m / w / d)

Junior Account Manager / Customer Success Manager im Online Marketing (m / w / d)

StröerLeipzig
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen

Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Monitoring Specialist

Monitoring Specialist

HDI AGLeipzig
Voll-/Teilzeit
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Nursing Specialist

Nursing Specialist

MEDWINGLeipzig, DE
Fulltime and Parttime
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (m / w / d) | Teilnehmerbetreuung | Bildungsinstitut für Social Media

Customer Success Manager (m / w / d) | Teilnehmerbetreuung | Bildungsinstitut für Social Media

Distart Education GmbHLeipzig, Saxony, Germany
EUR100 stündlich
Quick Apply
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Service Specialist for DACH market in Malta

Customer Service Specialist for DACH market in Malta

Cross Border TalentsLeipzig, Germany
Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
  • Gesponsert
German Digital Marketing Specialist Advisor W Relocation Bonus Career Growth

German Digital Marketing Specialist Advisor W Relocation Bonus Career Growth

CBTALENTSLeipzig, Germany
Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
Kaufmann / -frau - Büromanagement für Elektronik-Onlineshop in Leipzig Lausen (Teilzeit / Vollzeit) Vollzeit / Teilzeit

Kaufmann / -frau - Büromanagement für Elektronik-Onlineshop in Leipzig Lausen (Teilzeit / Vollzeit) Vollzeit / Teilzeit

pi3g GmbH & Co. KG von OFFICEmitte.deLeipzig, Sachsen, DE
EUR15 stündlich
Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Senior Consultant (m / w / d) oneHXM Support (Success Factors EC)

Senior Consultant (m / w / d) oneHXM Support (Success Factors EC)

Empleox GmbHLeipzig
Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Specialist

Customer Service Specialist

developLeipzig, DE
Vor einem Tag
Stellenbeschreibung

Customer Service and Support Specialist (SAAS product) – 100% German speaking role – Fully remote in Germany – Total package €45k (Base + bonus)

We are looking for a Customer Service and Customer Support specialist to join a leader in the cognitive health space, that supports over 25 million users

This role is fully remote in Germany, and is a 100% German speaking role – we are looking for those that speak German (Mother-tongue) or those that are C1 level

Their products are designed to help users maintain and improve their cognitive fitness. Their app is the first app to be fully reimbursed by all health insurance companies, supporting approximately 3.7 million people with cognitive impairments.

As they continue to expand, we are looking for a new Customer Success or Customer Support Specialist to join their versatile team. This role will play a crucial part in helping them achieve their goals of improving mental well-being and supporting users in their cognitive health journey.

Responsibilities :

  • Provide exceptional customer support by assisting patients and users with inquiries related to their medical product
  • Respond promptly and professionally to customer emails, reviews, and reports using Zendesk.
  • Analyse customer feedback to identify areas of improvement and suggest process enhancements.
  • Collaborate on creative growth projects by participating in workshops and task forces focused on marketing, customer loyalty, and product development.

Experience :

  • At least two years of experience in customer support.
  • German speaker (mother-tongue), or fluent to C1 level – Fluency in English is a plus
  • Familiarity with Zendesk or similar ticketing systems.
  • A proactive and open-minded approach to tackling challenging topics.
  • Ability to work independently, learn quickly, and adapt to new challenges.
  • Empathy and a passion for helping others, along with excellent organizational skills.
  • A structured and solution-oriented approach to work.
  • What They Offer You :

  • Experience working for a leader in their space
  • Flexible working hours to balance work and life.
  • Remote or hybrid working options, with access to our office in Berlin at the Gendarmenmarkt.
  • A welcoming office environment with team events and a rooftop terrace.
  • A tailored onboarding program to quickly integrate you into our organization, products, and teams.
  • A clear work structure that values creativity and initiative.
  • Flat hierarchies and an open feedback culture.
  • A dynamic and innovative team with diverse tasks and projects.
  • Opportunities for fast career advancement and competitive salary.
  • Sponsored gym memberships and other wellness courses.
  • A personal development budget of EUR 1,000 for training and growth.
  • Join them in making a meaningful impact on the mental health of millions of people around the world!