- Jobsuche
- we%C3%9Fling
- customer success specialist
Customer success specialist Jobs in We%C3%9Fling
Customer Success Manager
JanesDE- Gesponsert
Customer Success Manager
Infotree Global SolutionsBerlin, DECustomer Success Specialist (all genders)
ARMEDANGELS - Social Fashion Company GmbHKöln, DE- Gesponsert
Customer Success Specialist
FinanzguruDüsseldorf, Germany- Gesponsert
Customer Success Specialist
Zoho Corporation EuropeEssen, Germany- Gesponsert
Minijob Customer Success
Pacemo GmbH - Digitalisierung im BestattungswesenBerlinCustomer Success Manager
Mark Becker IT-Dienstleistungen e. K.Ludwigshafen, Rhineland-Palatinate, GermanyWerkstudent : in Customer Success
visioncheckoutKarlsruhe, Baden-Württemberg, GermanyCustomer Success Specialist
APL LogisticsHamburg, GermanyCustomer Success Specialist - Köln
Align TechnologyKöln, DE- Gesponsert
Customer Success Associate
Moving Intelligence GmbHPotsdam, GermanyCustomer Success Specialist (Key Accounts) (w / m / d)
gastromatic - vertical cloud solution GmbHDarmstadt, Hessen, DeutschlandCustomer Success Lead
Bees & BearsBerlin, GermanyCustomer Success Specialist Business Intelligence (m / w / d)
elKomSolutions GmbHTuttlingen, Baden-Württemberg, Germany- Gesponsert
Customer Success Manager
Sonia SolutionsBerlin- Gesponsert
Customer Success Manager fmd
Scanbot SDK GmbHBonn, Nordrhein-Westfalen, Germany- Gesponsert
Customer Success Manager mfd
Maddox AI GmbHTübingen, GermanyCustomer Success Renewal Specialist
SASGermanyCustomer Success Manager
Automedia GmbHKöln, Nordrhein-Westfalen, DeutschlandCustomer Success Manager
JanesDE- Vollzeit
- Homeoffice
- Quick Apply
Janes delivers the world’s most complete collection of open-source defence and security intelligence. With a global team of expert analysts, Janes has been a trusted source of data and analysis for militaries, governments, and defence manufacturers for over 125 years.
Accessible via high- and low-side environments, Janes OSINT data asset links equipment, military capabilities and orders of battle, events, countries, companies, and markets. Using Janes our customers gain access to unrivalled, actionable open-source intelligence for decision advantage.
Job purpose
As the Customer Success Manager, you will play a key role in building strong relationships with customers across Germany, ensuring they gain maximum value from Janes’ content, data, and services. This client-facing position is pivotal in supporting customer success, driving revenue retention, and identifying growth opportunities.
The Customer Success Manager will be responsible for re-educating our customers to understand new opportunities and ways of working. This role offers an opportunity to make a meaningful impact in supporting and shaping the success of our customers while growing your career in an innovative and supportive environment.
How you will contribute at Janes
- Train and support the end user community, helping them harness the full potential of Janes’ data and content.
- Work closely with customers to understand their workflows, needs and feedback to develop and maintain an engaged user community.
- Undertake end user community surveys following up on actions where required to ensue training meets and enhances customers’ expectations of Janes.
- Develop creative strategies for customer engagement, including case studies, scenario modelling for sharing best practice.
- Partner with the Sales team to identify and capture new business opportunities, building on Janes’ reputation for excellence.
- Collaborate across teams to test and improve Janes’ products, ensuring they meet evolving customer requirements.
- Work with Marketing to develop user-focused promotions and engagement activities, creating a sense of community and shared purpose.
Requirements