Customer support Jobs in Gerolstein

Description

Employer : DWS Group

Title : Client Coverage Specialist

Location : Luxembourg

About DWS :

Today, markets face a whole new set of pressures – but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change.

Join us at DWS, and you can be part of an industry-leading firm with a global presence. You can lead ambitious opportunities and shape the future of investing. You can support our clients, local communities, and the environment.

We’re looking for creative thinkers and innovators to join us as the world continues to transform. As whole markets change, one thing remains clear; our people always work together to capture the opportunities of tomorrow.

As investors on behalf of our clients, it is our role to find investment solutions. Ensuring the best possible foundation for our clients’ financial future. And in return, we’ll give you the support and platform to develop new skills, make an impact and work alongside some of the industry’s greatest thought leaders. This is your chance to achieve your goals and lead an extraordinary career.

This is your chance to invest in your future.

Read more about DWS and who we are

Team / division overview

DWS Investment S.A. in Luxembourg aims to appoint an asset management sales professional to develop business with existing and prospective clients across all DWS products to optimize the profitability of DWS and customer satisfaction.

Your responsibilities :

As our Coverage Specialist, you will :

Client coverage function with focus on the Third Party client segment in Luxembourg, with KPI’s focused on asset growth, revenue growth and client retention.

Building and expanding relationships with existing clients and prospects while identifying and fulfilling their needs.

Driving sales for all asset classes with focus on actively managed investment funds and alternative investment solutions whilst cooperate closely with local passive solutions team.

Working closely together with dedicated investment specialists for all product lines.

Managing client related activities such as client meetings, events, road shows, conferences, etc.

Business planning, client tiering and segmentation and execution of sales strategy.

Handling of client requests while ensuring a prompt and accurate response as well as finding quick solutions to issues such as compliance guidelines, performance calculations and general developments in the client segment.

Organising and coordinating regular communications and reports to clients and prospects.

Collaboration with sales support, the passive product division and capital markets.

We are looking for :

A strong mind-set for winning business with the team.

Task and results oriented, deal maker, ideally as evidenced by managing projects / transactions on time and on budget. Track record of having met / exceeded challenging personal objectives, quantitative targets or deadlines.

Team player with a proactive, “can do” and entrepreneurial attitude allowing overcoming obstacles in a pragmatic and speedy way.

Good personal awareness of business risks and how to minimise them (e.g., ethical, reputational, regulatory / compliance etc.).

Excellent communication and presentations skills.

Education : University degree in finance, banking or business administration, or relevant business experience and further education.

Languages : Fluent English and French are required.

Attributes :

Strong team player, meaning you understand that the team is winning. You welcome collaboration, you are flexible, have a positive attitude and commit to the team. You hold yourself accountable.

You are curious and want to learn more.

Strong will to win and to beat ambitious targets.

You care about your colleagues.

Client centric with high service level, strong sales and networking capabilities.

Outgoing personality at ease with all levels of contacts including cold calling.

Ability to work in a small local team while leveraging on the global capabilities of DWS.

What we’ll offer you :

At DWS we’re serious about diversity, equity and creating an inclusive culture where colleagues can be themselves sand it’s important to us that you enjoy coming to work - feeling healthy, happy and rewarded. At DWS, you’ll have access to a range of benefits which you can choose from to create a personalised plan unique to your lifestyle. Whether you’re interested in healthcare, company perks, or are thinking about your retirement plan, there’s something for everyone.

DWS’ Hybrid Working model is designed to find the right balance between in-person collaboration and engagement in the office, which is core to our working culture, and working from home. Each business group varies on the split between time spent in the office and at home, but this will be discussed and made clear as part of your application and interview process. We will continue to review and evolve our working environments and methods to ensure that we are working in the best way possible for our people.

If you require any adjustments or changes to be made to the interview process for any reason including, or related to a disability or long-term health condition, then please contact your recruiter and let them know what assistance you may need. Examples of adjustments include providing a change to the format of the interview, or providing assistance when at the DWS office. This will not affect your application and your recruitment team will discuss options with you

We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.