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Customer support • unterhaching

Zuletzt aktualisiert: vor 18 Stunden
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Customer Support Specialist all genders

Customer Support Specialist all genders

TradeLinkMunich, Bavaria, Germany
We are TradeLink the most intuitive and collaborative.TradeLink is the perfect place to.You will play a key role in customer satisfaction retention and advocacy by providing technical and productre...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Bilingual German and English Customer Support

Bilingual German and English Customer Support

Cross Border TalentsMunich, Germany
Vollzeit
Quick Apply
Are you looking for whats next? Were a global technology and services leader that powers the brands of the future.We help well-known brands the ones you use every day improve their businesses with ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German customer support agent - Remote freelance

German customer support agent - Remote freelance

CbtalentsMonaco di Baviera, Germany
15,00 € stündlich
Homeoffice
Vollzeit
Quick Apply
Freelance Customer Support via Email for German Speakers.Are you looking for a fully remote and flexible job? We are hiring freelance email customer support agents for international companies.Monda...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Customer Support & Enablement Specialist (m / w / d)

Customer Support & Enablement Specialist (m / w / d)

sqanit GmbHMunich, Bavaria, Germany
Quick Apply
Wir sind Status Quo Breaker, Game Changer und Kunden-Helden!.Mit unserer Service-Management-Plattform.Servicemarkt nachhaltig und wollen als führendes Ökosystem eine exzellente Dienstleistung für a...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Customer Support (m / w / d)

Customer Support (m / w / d)

Ecoturn GmbHMunich, Bavaria, Germany
Homeoffice
Quick Apply
Wir sind ein dynamisches Unternehmen mit dem Ziel, unseren Kunden erstklassige Dienstleistungen und Produkte zu bieten.Zum nächstmöglichen Zeitpunkt möchten wir das Team mit einem Customer Support ...Mehr anzeigenZuletzt aktualisiert: vor 18 Stunden
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Supervisor Customer Support (m / w / d)

Supervisor Customer Support (m / w / d)

Porsche eBike Performance GmbHOttobrunn, Germany
Porsche E-Bike Performance wurde gegründet, um die Mobilität neu zu gestalten und innovative elektrische Antriebssysteme für E-Bikes zu entwickeln. Wir vereinen jahrelange Erfahrung in der Entwicklu...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Customer Support Engineer (m / w / d)

Customer Support Engineer (m / w / d)

Materna Virtual Solution GmbHMünchen, Bayern, DE
Du bist erste : r Ansprechpartner : in und fachliche : r Expert : in für unsere Unternehmenskund : innen bei Fragen und Problemen rund um unser Produkt SecurePIM und neue App Produkte im Apple indigo und Sam...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Praktikant Customer Support (w / m / x)

Praktikant Customer Support (w / m / x)

BMW GroupMünchen, DE
EIN GUTES PRAKTIKUM IST PRAKTISCH NIE THEORETISCH.Nur wenn Expert : innen ihr Fachwissen und ihre Begeisterung teilen, entsteht ein Workflow, in dem Ideen fließen. Das nennen wir Innovationskultur.Des...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist (German speaking) - relocation to Greece

Customer Support Specialist (German speaking) - relocation to Greece

theHRchapterMunich, Bavaria, .DE
Quick Apply
Your Strategic Partner for HR, Payroll & Headhunting Solutions.We are seeking a motivated and customer-focused.This position offers the chance to work in a fast-paced environment while enjoying lif...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Koordinator (m / w / d)

Customer Support Koordinator (m / w / d)

secunetMünchen, DE
Customer Support Koordinator (m / w / d).Für unser hoch motiviertes Team im Bereich.Anlaufstelle für alle im Kunden-Support eingehenden Kundenanfragen / Störungsmeldungen / Probleme in Bezug auf den Einsat...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
German Customer Support

German Customer Support

JLLMünchen, Germany
Vollzeit
JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Representative (all genders)

Customer Support Representative (all genders)

Climedo Health GmbHMünchen, DE
LUST AUF EINE NEUE HERAUSFORDERUNG?.Jobwithpurpose : Du bist kommunikativ, lösungsorientiert und liebst es, Menschen zu helfen? Dann bist du bei uns genau richtig! Als Customer Support Representativ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Working Student Marketing Customer Support mfd

Working Student Marketing Customer Support mfd

wetter.com GmbHMunich, Bavaria, Germany
For our location in Munich or Berlin we are looking for a working student for approx.As part of the Marketing Team you will be in charge of : . Processing incoming user enquiries reviews in the app st...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Werkstudent Customer Support / Customer Care (m / w / d)

Werkstudent Customer Support / Customer Care (m / w / d)

Media4CareMünchen
DEINE MISSION, FÜR DEN FALL, DASS DU SIE ANNIMMST : .Unterstützung unseres Customer Support Teams in allen Backoffice relevanten Themen . Flexibles Arbeiten im Büro sowie im Home-Office.Kollegiales Te...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist

Customer Support Specialist

IdentivSauerlach, Bavaria, Germany
Identiv IoT is at the forefront of IoT innovation, transforming everyday objects into smart, connected devices.Embedded in over billion global IoT applications, our advanced IoT solutions seamless...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Specialist in Bulgaria

Customer Support Specialist in Bulgaria

CBTalentsMunich, Bavaria, Germany
Join Our Team as a Customer Support Specialist in Sofia Bulgaria!.Are you passionate about delivering toptier customer service We want YOU to be part of our dynamic team!.Monday to Friday 8 hours b...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Engineer EMEA mfd

Customer Support Engineer EMEA mfd

SimScale GmbHMunich, Bavaria, Germany
SimScale is an engineering simulation platform that is revolutionizing the way engineers designers scientists and architects design products. The SimScale platform is accessible completely via a web...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Werkstudent - Customer Support (m / w / d)

Werkstudent - Customer Support (m / w / d)

MIFCOM GmbHMünchen, DE
Als einer der führenden Hersteller persönlich konfigurierbarer PCs und Notebooks für Gamer und anspruchsvolle Nutzer sind wir immer auf der Suche nach neuen Talenten aus dem Gamer-Umfeld, die ihr H...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Customer Support Engineer - IoT

Technical Customer Support Engineer - IoT

KINEXON GmbHMünchen, Bayern, Germany
We don't care about your degree! What matters is you as a person! We are happy if you have completed vocational training (e. IT specialist for system integration), or if you have completed further t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Work Student, Customer Support (all genders)

Work Student, Customer Support (all genders)

TeamViewerMunich, BY, DE, 80639
Do you have big dreams for your professional journey and want to be surrounded by other go-getter minds? Then join TeamViewer’s student community with over 130 ambitious students to learn, make an ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Specialist all genders

Customer Support Specialist all genders

TradeLinkMunich, Bavaria, Germany
Vor 30+ Tagen
Stellenbeschreibung

We are TradeLink the most intuitive and collaborative B2B SaaS logistics platform ( Short Product Demo here) . If youre eager to play a significant role in revolutionizing one of the most complex industries TradeLink is the perfect place to accelerate your professional growth and development . We offer a remotefirst culture with a high degree of freedom and trust allowing you to seamlessly align your professional responsibilities with your personal life and needs.

As a Customer Support Specialist you will be the first point of contact for our customers ensuring they receive outstanding service and quick resolutions to their inquiries. You will play a key role in customer satisfaction retention and advocacy by providing technical and productrelated assistance in German and English.

Want to get to know your interviewers The Hiring Manager for this role is Daniela our Head of Customer Success and your Talent Acquisition partner is Mirela our Talent Acquisition Lead & People Experience Manager.

Tasks

  • Provide firstline customer support via email chat and phone ensuring timely and effective resolution of inquiries.
  • Troubleshoot productrelated issues and collaborate with internal teams (Product Engineering and Customer Success) to escalate and resolve complex cases.
  • Educate customers on product features best practices and selfservice solutions to enhance user experience .
  • Maintain and update our knowledge base with FAQs guides and troubleshooting tips.
  • Gather customer feedback and share insights with the product team to drive continuous improvement.
  • Support onboarding activities by guiding new customers through initial setup and best practices.
  • Assist in localization efforts to ensure product documentation and support materials are welladapted for the DACH market.

Requirements

  • Fluency in German and English (written and spoken) additional languages are a plus.
  • 13 years of experience in B2B SaaS customer support or a related field; Experience in the logistics space would be a big advantage.
  • Strong problemsolving skills with a customercentric mindset.
  • Familiarity with ticketing systems (e.g. Zendesk Freshdesk Intercom) and CRM tools.
  • Ability to communicate complex technical topics in an easytounderstand manner.
  • Experience in the DACH market and an understanding of customer expectations in the region.
  • A proactive and empathetic approach to customer interactions.
  • Techsavvy with a willingness to learn new tools and systems quickly.

    • Benefits

  • Play a significant role in building a new type of company a SaaSenabled B2B network in the logistics industry backed by strong investors.
  • Lots of flexibility due to our remotefirst setup to align your professional responsibilities with your personal life and needs.
  • A strong sense of belonging while working remotely from over 20 cities and multiple different countries due to our virtual office Gather town (and optional offices in Munich & Berlin) and unforgettable companywide offsites . Check wrapup videos from our last offsites on our YouTube page.
  • An extremely steep learning curve as we invest in your continuous development through regular (360degree) feedback cycles via Leapsome based on company and team competencies a growth budget and an experienced management team.
  • A team full of passionate motivated people who contribute to a supportive and inspirational environment.
  • An inclusive culture and diverse teams as we firmly believe that this makes us stronger and leads to more innovative solutions.
  • A direct stake in the companys growth and achievements with our VSOP program.

    • If you arent completely confident that you meet our criteria we recommend just taking the chance and applying anyway! Curiosity passion for digital disruption eagerness to learn a collaborative spirit and a growth mindset are most important to us.

    TradeLink strongly believes in the power of diversity and is highly committed to providing a respectful safe and welcoming environment for everyone who works here or with us. In order to eliminate unconscious biases in the recruiting process you can remove the photo from your application.

    Key Skills

    Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

    Employment Type : Full Time

    Experience : years

    Vacancy : 1