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Customer support manager • frankfurt

Zuletzt aktualisiert: vor 10 Stunden
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Customer Support Engineer – Germany

Customer Support Engineer – Germany

Acquism SARLFrankfurt
Senior Customer Support Engineer.GE Smallworld suite of products.This is a customer-facing role requiring technical depth, communication excellence, and a solution-oriented mindset.Provide advanced...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Customer Support with Urdu

Customer Support with Urdu

DalsFrankfurt, DE
Customer Support with Urdu (Interpreter).Dals is currently seeking Urdu speakers to join our telephone / video interpreting service. Do you speak English and Urdu? Then we would like to hear from you!...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
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Customer Support Manager (m / w / d) – Frankfurt | Hamburg

Customer Support Manager (m / w / d) – Frankfurt | Hamburg

everii GroupFrankfurt am Main, Hesse, Germany
Du begeisterst dich für B2B-SaaS-Software? Du liebst es, technische Probleme zu lösen und kannst nicht schlafen, bis du eine Lösung gefunden hast? Bist du stets am Puls der Zeit, was die neuesten T...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Customer Success Manager

Customer Success Manager

ConvergintFrankfurt, Hesse, Germany
Convergint is a leading global systems integrator dedicated to delivering innovative security technology solutions through unparalleled service excellence. Collaborating with a worldwide network of ...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Customer Support Agent (m / w / d) Technical Support

Customer Support Agent (m / w / d) Technical Support

wu personal GmbHFrankfurt am Main, de
Als Experten für IT-Personal und kaufmännische Fachkräfte im Rahmen der Arbeitnehmerüberlassung sowie im Dienstvertrag, unterstützen wir namhafte nationale und internationale IT-Unternehmen.Für ein...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Manager - Polischkenntnisse

Customer Care Manager - Polischkenntnisse

Page PersonnelFrankfurt am Main, Hessen, DE
Quick Apply
Mit einem starken Fokus auf Kundenservice und nachhaltige Geschäftsbeziehungen bedient es Kunden in ganz Osteuropa.Polnisch, Tschechisch, Ungarisch oder Russisch) Kommunikationsstärke, Serviceorien...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Technical Support Manager

Technical Support Manager

H&P Executive SearchFrankfurt am Main, Hessen, DE
My client is a global leader in the legal sector, with over 10,000 employees and offices around the world.For their office in Frankfurt they seek a Technology Support Manager, who will have the opp...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
German Customer Care in Greece - Relocation support

German Customer Care in Greece - Relocation support

TeleperformanceOffenbach am Main Hesse, Germany
Quick Apply
Do you speak German fluently and have excellent communication skills?.Available positions in Customer Service, Tech Support and Sales await you in Greece!. Microsoft, Canon, Netflix, Volkswagen, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Customer Success Manager

Senior Customer Success Manager

PROSFrankfurt am Main, Hessen, DE
NYSE : PRO) provides AI-powered solutions that optimize selling in the digital economy.PROS solutions make it possible for companies to price, configure and sell their products and services in an om...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Customer Support Manager (m / w / d) – Frankfurt am Main | Hamburg

Customer Support Manager (m / w / d) – Frankfurt am Main | Hamburg

everii Group GmbHFrankfurt am Main, Hessen, Germany
Quick Apply
Du begeisterst dich für B2B-SaaS-Software? Du liebst es, technische Probleme zu lösen und kannst nicht schlafen, bis du eine Lösung gefunden hast? Bist du stets am Puls der Zeit, was die neuesten T...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Customer Support Associate- French and Italian

Customer Support Associate- French and Italian

AssentFrankfurt, Germany
The Supplier Support Associate will support the Supplier Support team in obtaining declarations and other important information from nonresponsive suppliers in our clients supply chains.Communicate...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
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Customer Success Manager

Customer Success Manager

SaleslogicFrankfurt, DE
Customer Success Manager – Life Sciences | Remote DACH.A fast-growing global EdTech company is hiring a Customer Success manager. This a global organization who offer great future opportunities for ...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Customer Support Specialist (German speaking) - relocationto Greece

Customer Support Specialist (German speaking) - relocationto Greece

theHRchapterFrankfurt, Hessen, Germany
We are seeking a motivated and customer-focused.This position offers the chance to work in a fast-paced environment while enjoying life in a bustling, historic city. Comprehensive relocation assista...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter (gn) Customer Support

Mitarbeiter (gn) Customer Support

PAMEC PAPPNeu-Isenburg
Er soll zu dir passen, dich fordern und angemessen bezahlt sein.Das sehen wir auch so, deswegen bringt PAMEC dich mit den Unternehmen zusammen, die wirklich zu dir passen.Wenn du deinen Job liebst,...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Support Manager

Sales Support Manager

abrdnFrankfurt
Job title : Sales Support Manager.Reporting line : Head of Wholesale Business Development, Germany & Austria.Job Location : Frankfurt, Germany. At abrdn, our purpose is to enable our clients to be bett...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Manager (m / w / d)

Customer Support Manager (m / w / d)

Somentec Software GmbHLangen bei Frankfurt / Main, Deutschland
Bei uns steht der Mensch in der Mitte : Somentec steht für Software, Mensch und Technik.Seit 30 Jahren unterstützen wir kompetent und serviceorientiert Kunden aus der Energie- und Wasserwirtschaft u...Mehr anzeigenZuletzt aktualisiert: vor 10 Stunden
RAMS Engineer (Customer Support)

RAMS Engineer (Customer Support)

Sécheron Hasler GroupFrankfurt, HE, DE
Quick Apply
Sécheron Hasler Group continues the Swiss tradition of more than 140 years in the field of railway technology.We are one of the world’s leading suppliers of electrical and electronic safety compone...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Korean Speaking Customer Support (Relocation to Cyprus)

Korean Speaking Customer Support (Relocation to Cyprus)

PentasiaFrankfurt, DE
Korean-Speaking Customer Support Specialist (Relocation to Cyprus).Visa sponsorship + full relocation package provided.We’re hiring a Korean-speaking Customer Support Specialist to join a growing i...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
Unsolicited Application - QA / Customer Support.

Unsolicited Application - QA / Customer Support.

Games Jobs DirectFrankfurt, Germany
Is your dream job missing from our list of vacancies? You can still send us your unsolicited application, and we will keep it on file for future reference.Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Engineer – Germany

Customer Support Engineer – Germany

Acquism SARLFrankfurt
Vor 12 Tagen
Stellenbeschreibung

Location : Germany (On-site / Hybrid)

Duration : 12 months (with possible extension)

Experience : 5+ years

Rate expectation : TBN

About the Role :

We are seeking an experienced Senior Customer Support Engineer with strong expertise in the GE Smallworld suite of products to join a high-performing team delivering mission-critical support services to enterprise customers in the utility and telecom sectors. This is a customer-facing role requiring technical depth, communication excellence, and a solution-oriented mindset.

Key Responsibilities :

  • Provide advanced technical support for GE Smallworld products (PNI, SW4 / SW5, EO, GDO, GTO, GSS, GSA, DM, MES, NRM, K8).
  • Troubleshoot complex software issues involving Magik, Java, VMDS, and Oracle DB.
  • Lead customer issue resolution efforts and ensure root cause analysis and fix implementation.
  • Install and configure GE Smallworld solutions and third-party software (ONA, Data Center Mgmt tools, etc.).
  • Participate in on-call support rotation and occasional travel to customer sites.
  • Collaborate with cross-functional teams to improve product performance and customer satisfaction.
  • Provide technical mentorship, write knowledge base content, and support internal training.

Must-Have Skills :

  • 5+ years of experience with GE Smallworld platform and tools.
  • Strong hands-on knowledge of Magik , Java , VMDS , and Oracle .
  • Proficiency in SQL , Shell scripting , and debugging system / application logs.
  • Experience with operating system patching and third-party software installations .
  • Excellent troubleshooting, analysis, and customer communication skills.
  • MS Office Suite proficiency (Word, Excel, PowerPoint, Outlook).
  • A Bachelor’s degree in Engineering or Computer Science .

    • Preferred / Bonus Skills :

  • Experience with object-oriented programming.
  • Exposure to enterprise system interfaces, data collection and analytics.
  • System administration and Oracle DBA familiarity.