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Customer support manager Jobs in Köln

Zuletzt aktualisiert: vor 2 Tagen
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Customer Support Engineer

Customer Support Engineer

NETINT Technologies Inc.Cologne , DE
NETINT Technologies is a pioneer of computational storage and video processing SoC solutions for cloud and edge computing. Its Codensity portfolio enables enterprise, cloud data centers, and content...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
Customer Support Engineer

Customer Support Engineer

Centre People AppointmentsGermany - Dusseldorf / Cologne
3.500,00 €–6.000,00 € monatlich
BENEFITS : 30 days of holiday per year, Local transportation pass (Deutschland Ticket).LOCATION : Dusseldorf, Hybrid working up to 3 days a week. HOURS : Fulltime (40 hrs / week) or Part time (30+ hrs / w...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Support Specialist (German speaking) - relocation to Greece

Customer Support Specialist (German speaking) - relocation to Greece

theHRchapterCologne, DE
Vollzeit
We are seeking a motivated and customer-focused.This position offers the chance to work in a fast-paced environment while enjoying life in a bustling, historic city. Comprehensive relocation assista...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Manager (Packaging)

Customer Manager (Packaging)

sourc-e GmbHCologne, North Rhine-Westphalia, Germany
Homeoffice
Quick Apply
Als Customer Manager (Packaging) bist Du die Schnittstelle zwischen bestimmten Kunden und Lieferanten.Einerseits bist Du hautnah am operativen Tagesgeschäft, andererseits unterstützt Du bei der str...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Support Specialist | Relocation to Lisbon Included

German Customer Support Specialist | Relocation to Lisbon Included

Cross Border TalentsNorth Rhine-Westphalia, Germany
Vollzeit
Quick Apply
Are you looking for a new challenge in a multicultural environment? Do you want to work for a company that values your skills and offers a clear path for career growth? Join us, a global leader in ...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Technical Customer Support (REMOTE) - German fluent

Technical Customer Support (REMOTE) - German fluent

Anávo | Renewable Energy RecruitmentCologne , DE
Homeoffice
Fluent German & English skills are mandatory.Renewable Energy industry, in customer service / technical support is essential. Renewable Energy Semiconductor Manufacturing.Our client is one of the lead...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Senior Customer Success Manager - Köln

Senior Customer Success Manager - Köln

GUURUCologne, North Rhine-Westphalia, Germany
Quick Apply
Wir alle teilen eine Leidenschaft für unser Lieblingsprodukt.In jedem von uns steckt ein Guuru.Mit GUURU werden Online Shopper gut beraten. Unabhängige Produktexperten, die Guurus, stehen in Echtzei...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Sr Customer Success Manager - Government

Sr Customer Success Manager - Government

PharmiwebCologne, DE
Proclinical is seeking a Senior Customer Success Manager.This role will ensure that the intellectual property customers have exceptional experiences with our products and services, leading to incre...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Team Manager Customer Support Administration (m / w / d)

Team Manager Customer Support Administration (m / w / d)

PreZeroWesseling, DE
Als erfahrene Führungspersönlichkeit verantwortest du die Führung und Steuerung des Bereichs Customer Support Administration und deinem Team von 8 Mitarbeitenden. Der Bereich stellt die Einhaltung u...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Care in Greece - Relocation support

German Customer Care in Greece - Relocation support

TeleperformanceLeverkusen North Rhine-Westphalia, Germany
Quick Apply
Do you speak German fluently and have excellent communication skills?.Available positions in Customer Service, Tech Support and Sales await you in Greece!. Microsoft, Canon, Netflix, Volkswagen, and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Customer Support Specialist (d / w / m)

Senior Customer Support Specialist (d / w / m)

PaymenttoolsCologne, North Rhine-Westphalia, Germany
Quick Apply
Paymenttools hat es sich zur Aufgabe gemacht, die Zahlungslandschaft für Händler in Europa zu verändern.Mit mehr als 4,4 Milliarden Besuchern pro Jahr in unseren mehr als 15.REWE Group Märkten und ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager

Customer Success Manager

3ECRUITCologne , DE
Office is based in Northern Germany.Travelling a few times a month is to be expected.Fantastic benefits and company culture. As a Customer Success Manager, you will play a key role in expanding thei...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Customer Relationship Management Manager

Customer Relationship Management Manager

TEKsystemsCologne , DE
Our E-Commerce client is looking for freelance support to fill the role of CRM Manager.The focus will be on e-mail advertising and tracking. In this project, your tasks are these : .Define our local C...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
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Customer Support Engineer

Customer Support Engineer

EcorobotixCologne , DE
Our mission is to revolutionize agriculture through precise and reliable robotic solutions, that make farmers' lives easier and promote sustainable and ethical farming practices.As a Certified B Co...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
Customer Success Manager

Customer Success Manager

Automedia GmbHKöln, Nordrhein-Westfalen, Deutschland
Quick Apply
Customer Success Manager bei Automedia GmbH | softgarden.Hybrides Arbeitsmodell, ideal zur Vereinbarkeit von Familie und Beruf. Flache Hierarchien und kurze Entscheidungswege – bei uns zählt jede Me...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager

Customer Success Manager

Few&FarCologne , DE
Few&Far is working with a bootstrapped startup in Germany who are fully profitable and taking the German and US market by storm with their Data Platform that allows their clients to look into their...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
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Senior Customer Support Agent / Versicherungsspezialist (m / w / d)

Senior Customer Support Agent / Versicherungsspezialist (m / w / d)

ottonova Holding AG KarriereKöln, Germany
Krankenversicherung Deutschlands.Mit der eigens entwickelten App und vielen weiteren innovativen und digitalen Services sorgt das junge Unternehmen aus München für Beratung auf Augenhöhe und schnel...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
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Customer Support Engineer

Customer Support Engineer

NETINT Technologies Inc.Cologne , DE
Vor 2 Tagen
Stellenbeschreibung

About NETINT Technologies Inc.

NETINT Technologies is a pioneer of computational storage and video processing SoC solutions for cloud and edge computing. Its Codensity portfolio enables enterprise, cloud data centers, and content providers to deploy high-performance applications that they can scale without limit while minimizing their data storage and video processing costs. NETINT, founded by an experienced team of storage SoC veterans, is a Canadian venture-funded startup with R&D facilities in Vancouver, Toronto, and Shanghai, China. For more information, visit www.netint.ca.

Responsibilities

  • Interact with customers in a daily basis to ensure a smooth integration, test and acceptance of NETINT products
  • Support sales executives with solutions selling into prospect account base
  • Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycle
  • Model the competitive advantages associated with sales opportunities
  • Report customer feedback to R&D teams with the goal of improving NETINT products
  • Successfully match customer requirements to proposed solutions
  • Deliver powerful presentations, demos and trials that clearly communicate the uniqueness of the value proposition
  • Help define integration architectures for implementing NETINT products and solutions into their existing data center and video workflow processes
  • Manage and assist in all technical aspects of RFP / RFI responses
  • Effectively communicate client needs to the R&D teams for future product enhancements
  • Update and maintain NETINT Documentation portal
  • System validation of customers own hardware and determine how existing hardware can be used to meet their needs
  • Join in the development of multimedia software customization and develop specific feature according to customer's requirement

Qualifications

  • Working knowledge of FFMPEG & Gstreamer
  • Knowledge and experience with H.264 / AVC, H.265 / HEVC, VP9 or other video and audio codec standards, or AI (good plus)
  • Understand video encoding with CPU and / or GPU
  • Knowledge about AI and video analytics workflows
  • Experience with container formats and streaming protocols (DASH / HLS / CMAF / GPAC)
  • Proficient in software programming (C / C++, Python, Bash)
  • Knowledge about video resolutions, bitrate, framerates, progress / interlaced
  • Ability to support customers with their video encoding quality testing activities
  • Ability to forge strong, long-lasting technical relationships with a customer base
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • Ability to quickly ramp up on new technologies and standard
  • Solid technical background with understanding and / or hands-on experience in video compression technology
  • Excellent written and verbal communication skills
  • Excellent presentation and creativity skills
  • Excellent analytical and problem-solving skills
  • Willingness to travel
  • Electrical Engineering degree, Computer Science degree or equivalent industry experience

    • We thank you for your interest, however, only candidates selected for an interview will be contacted.

    Acknowledgment and Agreement

    NETINT Technologies Inc. is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities. As such, NETINT will provide reasonable accommodation for any applicant, as requested during the hiring process.