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Customer support manager • munchen

Zuletzt aktualisiert: vor 12 Stunden
Manager Customer Support & Service Excellence

Manager Customer Support & Service Excellence

BrainlabMunich, Bavaria, Germany
At Snke we believe that exceptional support is the foundation of lasting partnerships.As our Manager Customer Support & Service Excellence youll build and lead this function from the ground up ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support (m / w / d)

Customer Support (m / w / d)

Ecoturn GmbHMunich, Bavaria, Germany
Homeoffice
Quick Apply
Wir sind ein dynamisches Unternehmen mit dem Ziel, unseren Kunden erstklassige Dienstleistungen und Produkte zu bieten.Zum nächstmöglichen Zeitpunkt möchten wir das Team mit einem Customer Support ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Bilingual Customer Support

Bilingual Customer Support

Cross Border TalentsMunich, Germany
Multilingual Customer Service Agent Portugal, Spain, Greece & Malta.Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portugu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Support Representative in Madrid, Spain (Relocated support)

German Customer Support Representative in Madrid, Spain (Relocated support)

NordicrecruitersMunich, Germany
Quick Apply
Are you ready to take your career abroad and experience life in one of Europes most vibrant, sunny, and culturally rich capitals? Join our international team in Madrid, Spain, and become part of a ...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
  • Gesponsert
Customer Service Manager

Customer Service Manager

Hartmann YoungMunich , DE
Customer Service Manager - Medical Device.Hartmann Young is partnered with an established global organisation in diabetes care, seeking to grow the team in Germany with the addition of a Customer S...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Customer Support

Customer Support

Vamos Espanol GmbHMünchen, Bavaria, Germany
Unbefristete Festanstellung in Remote, Einstiegsgehalt ab EUR.Gestalte im Team Vamos den weiteren Erfolg Europas erfolgreichster digitaler Spanisch-Akademie. Bei Vamos Español steht der Erfolg des K...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
  • Neu!
Customer Success Manager

Customer Success Manager

SUMM AIMünchen, Bavaria, Germany
Mach Verwaltung verständlicher, smarter und digitaler – mit uns.Wir bei SUMM AI entwickeln KI-Lösungen, die echten gesellschaftlichen Mehrwert bringen – speziell für den öffentlichen Sektor.Nach un...Mehr anzeigenZuletzt aktualisiert: vor 12 Stunden
Customer Success Manager

Customer Success Manager

ZeKju GmbHMünchen, Bavaria, Germany
Mission : Our mission is to revolutionize the road freight industry by transforming messenger apps (e.WhatsApp) into a central communication platform for transport operations.Product-Market Fit : 70+...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Customer Support Engineer (fmd)

Customer Support Engineer (fmd)

kiutraMünchen, Bavaria, Germany
Do you want to shape the future as part of a diverse international team in a fast-growing deep-tech company Then read on!. For our Munich office we are looking for a.Install and service cryostats at...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Customer Success Manager

Customer Success Manager

Diligent CorporationMünchen, Bavaria, Germany
Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance.The Diligent One P...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support Specialist Sofia, Bulgaria

Customer Support Specialist Sofia, Bulgaria

Velenosi&MeredithMunich, Bavaria, Germany
Were Hiring : Customer Support Specialist (Dutch English) - Sofia Bulgaria.Respond to customer inquiries via phone email and chat. Provide accurate information and resolve customer issues efficientl...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Support (m / w / d)

Customer Support (m / w / d)

Löwen ApothekeMunich, Bavaria, Germany
Quick Apply
Slack Chat & Anruf für Online-Apotheke.Unsere Online-Apotheke wächst – und damit auch der Bedarf an persönlichem, zuverlässigem Support für unsere Kund : innen. Wenn du gerne kommunizierst, ein H...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Team Lead Customer Support (mfd)

Team Lead Customer Support (mfd)

ClearOpsMünchen, Bavaria, Germany
ClearOps is a fast-growing supply chain tech startup with a mission to ensure that machines never break down again.By transforming service supply chains into a proactive data-driven network we maxi...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
  • Gesponsert
Cyber Security - Customer Support Engineer

Cyber Security - Customer Support Engineer

DarktraceMunich, Bavaria, Germany
The Customer Success Engineer (CSE) is a member of the Customer Experience (CX) team at Darktrace.The CSE team is focused on providing existing Darktrace customers with technical product solutions....Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen
Customer Success Manager

Customer Success Manager

VoiceLineMünchen, Bavaria, Germany
VoiceLine is an ambitious, VC-backed startup at the forefront of voice and AI technology.We're building an AI Assistant Platform for field sales, enabling sales organizations to sell more, make the...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Customer Success Manager

Customer Success Manager

BrainloopMunich, Bavaria, Germany
The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing customer experience as measured by NPS net revenue retention referrals and product usage indicators.As the ke...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Customer Service Support

Customer Service Support

CiplaMunich, Bavaria, Germany
Support customers by answering product and service questions, process orders and fulfil customer needs to ensure customer satisfaction. Identify customer requirements.Communicating operational stand...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
Customer Support Representative

Customer Support Representative

Essence Coaching GroupMünchen, Bavaria, Germany
Customer Support Representative - German & English Are you a German-speaking professional ready to support corporate travel clients with outstanding service? We're looking for a dedicated Customer ...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
Customer Success Manager

Customer Success Manager

ServiceNowMunich, Bavaria, Germany
As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Manager Customer Support & Service Excellence

Manager Customer Support & Service Excellence

BrainlabMunich, Bavaria, Germany
Vor 30+ Tagen
Stellenbeschreibung

At Snke we believe that exceptional support is the foundation of lasting partnerships. As our Manager Customer Support & Service Excellence youll build and lead this function from the ground up shaping how we support hospitals and clinical societies with empathy precision and technical excellence.

Your Mission

  • Build & Lead : Establish and scale our service and support function operationally and strategically with a clear focus on quality speed and customer delight.
  • Create Impact : Design smart processes and workflows that resolve support requests quickly and competently always with a human touch.
  • Collaborate Deeply : Work hand-in-hand with Product Development IT and external partners to deliver sustainable customer-centric solutions.
  • Drive Excellence : Use KPIs feedback and monitoring tools to continuously raise the bar turning satisfaction into genuine enthusiasm.
  • Shape the Future : Implement modern support platforms (ticketing self-service etc.) that make our offering scalable and future-ready.

Qualifications :

  • Background in technology or business through studies or vocational training.
  • Several years of experience in technical or IT support ideally with first leadership responsibilities.
  • Strong digital mindset and excitement for building systems from scratch.
  • Clear communicator with a solution-oriented approach and a passion for service.
  • Fluent in German confident in English.

    • Additional Information :

  • A mutually-supportive international team
  • Opportunity to build career experience in an exciting international company with a lasting impact on medical technology based in Munich
  • Flexible working hours
  • Secure bicycle storage room
  • Subsidized catering service
  • Subsidized Gold Gym membership
  • Centrally located modern work spaces with a great 212m² roof terrace

    • Ready to apply We look forward to receiving your online application including your first available start date.

    Contact person : Tatjana von Freyberg

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    MAC,Active Directory,Service Support,End user,Access Points,trouble tickets,OS,Linux,Project Management,Service Management,Service Quality,Setup,Service Desk,hardware,Software Applications

    Department / Functional Area : Operations

    Experience : years

    Vacancy : 1