Customer support manager Jobs in Schüttorf

With over 25 years of experience, NSI Mobile Water Solutions , part of Nijhuis Saur Industries (Saur Group), is a leading provider of temporary water and wastewater treatment services. We offer an alternative to fixed plants to help customers maintain continuity of supply to core operations and minimise downtime in a wide range situation 24 / 7, 365 days a year.

At NSI Mobile Water Solutions, we believe in “Professionalism, Communication, Teamwork, External Focus and Service Excellence”.

Summary

The Sales & Business Development Engineer, North & East of Germany ensures the commercial development of Mobile Water Solutions activities and brand awareness in Germany. Activities include participating in communication actions, prospecting potential new customers, preparing proposals in cooperation with the process experts, negotiating prices, developing strategies to boost sales, managing the customer portfolio, and ensuring commercial follow-up with customers in order to make them customer for life. The Sales & Business Development Engineer plays a crucial role in business & profitability growth.

The Sales & Business Development Engineer, North & East of Germany reports to the Division Sales Manager, Northern Europe.

The role is home office-based position with frequent travel and industrial site visits within the region.

Job Responsibilities

• Identifying & prospecting of new potential customers in the North & East of Germany.
• Maintaining contact with existing customers and building long-term partnerships
• Calculating prices based on the standard cost sheet
• Preparing proposals (technical & process support from Europe Operations Team)
• Direct strategic sales and negotiations
• Establishing sales & development plan for the dedicated area with the support of the Division Sales Manager.
• Implementing specific business development plans (priority customers, engineering houses & EPCs, IEX, etc.)
• Identifying new markets or fields of opportunities
• Contributing proactively to the business & profitability growth
• Building brand awareness
• Implementing marketing plan (support from Europe Marketing Team) and participating in communication events and actions (webinars, seminars, exhibitions, press articles, technical papers)
• Respecting of CRM use
• Preparing and actively participating in sales team reviews & reports
• Respecting Golden Rules (internal procedures, contractual terms, etc.)
• Ensure adherence to QHSE policies and standards by fostering a safe, healthy, and environmentally responsible workplace, actively promoting safety initiatives, and complying with regulatory requirements, as the health, safety, and environmental well-being of our employees are fundamental to our organization.
• Report any incidents, near-misses, or hazards promptly to management and assist in the investigation process to prevent future occurrences.
• Performs other duties of similar nature and level as assigned.

Job Requirements

Working for us means

We offer training and career development plans with competitive salary, benefits, and incentive. Company vehicle is provided for business purpose.

NSI Mobile Water Solutions is an equal opportunities employer. We invest in diversity, ensure equity and a sense of belonging in our inclusive culture. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.

Are you a recruiter?

Please refrain from calling or emailing us unless we have contacted you first. We intend to find our new colleagues ourselves, therefore agency support is not required. Any Profiles and resumes sent unsolicited by agencies, even if sent directly to a hiring manager, will be treated as direct applications from the candidate.

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