Customer support manager Jobs in Wächtersbach

Energizing a new world with Exide Technologies ExideTechnologies (www.exidegroup.com) is an internationally leadingprovider of innovative and sustainable battery storage solutionsfor automotive and industrial applications. With more than 135years of experience, Exide has developed and globally marketedinnovative batteries and systems, contributing to the energytransition and driving a cleaner future. Exide Technologies'culture and strategy are centred on recycling, sustainability, andenvironmental responsibility. The company has 11 manufacturing and3 recycling facilities across Europe, ensuring resilience and a lowCO2 footprint with a local supply chain. With a team of 5,000employees, we provide €1.6bn energy storage solutions andservices to customers worldwide, every year. ExideTechnologies’ Energy Solutions division is developing andmanufacturing stationary energy storage batteries, from backuppower to large-scale storage systems (BESS and C&I).Exide´s technology portfolio spans from multiplelead-acid over to lithium-ion technologies supporting the globalenergy transition and digitalization. Our storage systems are usedin UPS, Telecom, Datacenters, Public Transport, in Front-of- andBehind-the-Meter applications and many more. For our CustomizedEnergy Systems business, which is providing Commercial &Industrial and large BESS (Battery Energy Storage Systems) storagesystems, based on Lithium-ion technologies, we are looking for aTechnical Project Manager (m / f / x) Electrical Engineering In thisbusiness, we specialized on energy storage solutions that serve amultitude of applications, including renewable energy, time shift,self-consumption, frequency control, peak shaving, fast charging,and energy trading. Our solutions are utilized for electric vehiclecharging, renewable energy integration, and more. The job of theProject Manager is technically focused and needs to consult ourcustomers from the conception over to the execution and aftersalesphase in all technical questions, this spans review of technicalspecifications and regulations. The role is the first technicalcontact of our customers, including 1st level support and workshand in hand with our Sales teams. Key internal stakeholders areR&D, System and Software Engineers, Operations etc. Therole is based in Büdingen (near Frankfurt); Homeoffice isoffered with the preferred region near Cologne,Düsseldorf, Aachen or Essen. Regular travelling to ourR&D center in the Netherlands and to customers is required.What will your daily responsibilities include in this role? Firstcompetent contact person for the development of concepts for theplanning and realization of projects. Supporting the salesdepartment with regard to technical issues during customer visitson site. Full responsibility for the entire project management(incl. coordination and organization of the associated projectprocesses). Progress meetings with the customer, as well assupervision during installation and testing with acceptance of theelectrical system. Support in the creation of technical projectspecifications in collaboration with our customers. Preparation ofall documents and protocols required for customer acceptance.Obtaining and analyzing offers, as well as training and monitoringexternal service providers. What we ask for : Completed technicalapprenticeship and a master craftsman or technician qualification(specializing in electrical engineering or similar). Several yearsof relevant, practical project experience, ideally in the field ofrenewable energies. You have knowledge of the legal regulationsrelevant to the job. Customer-orientated work is a matter of coursefor you. The skills required in this role are teamwork, structuredplanning, organization and a sense of responsibility. You have ahigh level of digital competence. You are confident in the use ofcommon IT applications, especially MS Office, the graphic creationof electrical circuit diagrams as part of the technicaldocumentation. On-site project support, which requires a travelling(approx. 20%) and a valid class B driving license. You have a verygood command of written and spoken German and English. What weoffer : We offer you a challenging, responsible and varied job in amodern, fast growing divison within an International Corporation.You can expect a highly collegial working environment with areasonable scope for action and decision-making. You will benefitfrom exciting personal and professional development opportunities,additional corporate well-being initiatives, and several keybenefits, including : Permanent contract Collective Agreement Annualholidays : 30 Car leasing Benefit from a fair and dynamic rewardpackage that recognise your performance and potential Professionalgrowth possibilities & learning opportunities Collaboratewith transverse teams and helpful colleagues Contribute toinnovative projects A real perspective of working in a dynamicenvironment Working with us means being engaged and agile. Ourculture of continuous learning and commitment to sustainability anddiversity create an environment where you can grow your skills andyour career. Feel free to apply if you think you meet the criteriaand are excited to join our project. Please submit your applicationalong with an updated CV. A member of our Selection team will reachout to you. Best of luck! APPLY NOW! Our energy : It’syou! Together, we will be transforming the energy sector. Exide isan equal opportunity workplace. We are committed to equalemployment opportunity regardless of race, color, ancestry,religion, sex, national origin, sexual orientation, age,citizenship, marital status, disability or gender identity. Exideis committed to sustainability and value creation, respecting theplanet’s limits and fostering positive change for boththe environment and people within the global energy storage system.Exide Technologies GmbHIm Thiergarten 63654Büdingen