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Delivery lead Jobs in Schöneiche bei Berlin

Zuletzt aktualisiert: vor 4 Tagen
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Service Delivery Leader (m / f)

Service Delivery Leader (m / f)

Arendt & MedernachBiesdorf, DE
Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals.The firm’s international team of more than 450 legal experts represents Luxembourg and fore...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Lead

Customer Success Lead

Bees & BearsStrausberg, DE
Einleitung Du möchtest deinen zukünftigen Job mit Nachhaltigkeit verbinden und suchst eine außergewöhnliche Vollzeitstelle mit einer steilen Lernkurve und echtem Impact bei der grünen Transformatio...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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Lead Developer / Team Leader (H / F)

Lead Developer / Team Leader (H / F)

Harry Hope.Biesdorf, DE
Harry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités au Luxembourg et à l'international. Afin de mieux répondre à vos enjeux, tous...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technical Team Lead (Full stack Developer )

Technical Team Lead (Full stack Developer )

Lucid.StudioSchöneiche bei Berlin, Germany
Ansible - configuration automation.PHP7 object orientated programming.Drupal 8 Basic programming experience.You have extensive experience in Drupal site building, administration, custom module deve...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Product Lead (e-Commerce)

Product Lead (e-Commerce)

SpaceshelfStrausberg, DE
Intro About Spaceshelf At Spaceshelf, we’re building something big—starting small.We're on a mission to transform how brands and retailers think about inventory by enabling seamless inventory shari...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Service Delivery Manager - Elektromobilitt (m / w / d)

Service Delivery Manager - Elektromobilitt (m / w / d)

Parkstrom GmbHSchöneiche bei Berlin, Germany
Jahre) im IT-Support, sowie Erfahrung als Projektmanager im IT-Bereich auf Kunden- oder Dienstleisterseite.Einen versierten Umgang mit den gngigen Servicemanagement-Tools wie z.Einen erfolgreichen ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Chapter Lead Architect

Chapter Lead Architect

ARHS Group Part of AccentureBiesdorf, DE
Lead, inspire, and mentor a team of architects, fostering a culture of innovation, collaboration, and continuous improvement. Provide strategic guidance to ensure alignment between architecture solu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Lead Buyer (m / f / n)

Lead Buyer (m / f / n)

CreosBiesdorf, DE
Finance & Controlling – Procurement | .You develop and implement a comprehensive procurement strategy for the assigned material groups. You build and maintain an effective communication with all rel...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Software Delivery Manager ( •)

Software Delivery Manager ( •)

Stolzberger GmbHStrausberg, DE
Über uns Als Körperschaft des öffentlichen Rechts entwickelt das Lead Tech Unternehmen mit seinen 200 Mitarbeitern modernste und innovative Zukunftslösungen im Bereich des elektronischen Rechtsverk...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Technical Delivery Architect

Senior Technical Delivery Architect

Iron MountainKanalstr.119, Berlin, DEU
Homeoffice
Vollzeit
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Team Lead / Sales Manager

Team Lead / Sales Manager

LightspeedStrausberg, DE
Team Lead / Manager Sales - POS Systeme Hallo! Schön, dass du hier bist Bist du aktiv auf der Suche nach einem neuen Job? Oder checkst du gerade den Arbeitsmarkt? Wir würden uns gerne mit dir unter...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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(Senior) Manager – Corporate Finance Team – Valuation & Modelling

(Senior) Manager – Corporate Finance Team – Valuation & Modelling

Deloitte LuxembourgBiesdorf, DE
Join our Corporate Finance Advisory Team, a diverse group of multi-talented experts proactive in guiding clients through mergers, acquisitions, due diligence, and valuation modelling.We cater to an...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Delivery driver (f / m / d)

Delivery driver (f / m / d)

RandstadHoppegarten (Mark), Brandenburg
Unbefristet
Do you want to progress professionally and desire a job where you are challenged and supported? With regular working hours, good benefits, and diverse opportunities for further development? Then yo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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SRE Lead

SRE Lead

ING LuxembourgBiesdorf, DE
We are looking for a Site Reliability Engineer and / or experienced DevOps Engineer with experience in rolling out SRE best practices across multiple squads. S / he will be an active part in building an...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Service Delivery Manager

Senior Service Delivery Manager

Proximus LuxembourgBiesdorf, DE
Telindus Luxembourg – Share more than technologies!.Telindus is a brand of Proximus Luxembourg.Founded in 1979, Telindus Luxembourg accompanies all organizations in their digital transformation,...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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RES Business Development Lead (m / f / n)

RES Business Development Lead (m / f / n)

EnovosBiesdorf, DE
RES Business Development Lead (m / f / n).You analyse the market to identify growth opportunities aligned with the Group’s renewable energy strategy. You identify new business opportunities and conduct ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Founding Engineering Lead

Founding Engineering Lead

Along Technologies GmbHStrausberg, DE
Intro At Along , we are growing our founding team of passionate makers.As the founding Engineering Lead, you will plan, build, and test new features for users. We are a very small team currently and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Service Delivery Leader (m / f)

Service Delivery Leader (m / f)

Arendt & MedernachBiesdorf, DE
Vor 30+ Tagen
Stellenbeschreibung

Service Delivery Leader

Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals. The firm’s international team of more than 450 legal experts represents Luxembourg and foreign clients in all areas of Luxembourg business law from its main office in Luxembourg and representative offices in Frankfurt, Hong Kong, London, New York, and Paris.

Our service to clients is differentiated by the end-to-end specialist advice we offer, covering all legal, regulatory, taxation, and advisory aspects of doing business in Luxembourg.

Our firm advises international and domestic clients in all areas of business law relevant to their business activities, ranging from fund formation, banking, insurance, private equity, and real estate to corporate and tax matters.

Within Arendt, we uphold high standards. Our professionals work with clients on engaging projects, empowered from the start. With a strong local presence in Luxembourg and international reach, we support and train our team members to thrive in a culture of excellence. Specialised teams ensure the right skills are available, allowing for a focus on added value. Our leaders are approachable, providing support and mentoring.

We offer a vibrant social life with numerous events, embracing sports and art, our culture encourages openness and discovery beyond the professional realm. With over 50 nationalities represented, Arendt is committed to the well-being of its staff, serving the best interests of its clients, protecting the environment, and supporting education.

Given the ongoing development of our firm, we are currently recruiting :

Service Delivery Leader

based in Hamm

As a Service Delivery Leader, you’ll ensure the reliable delivery of IT services, managing SLAs, strengthening client relationships, and driving continuous improvements.

Key Responsibilities :

  • Service Monitoring : Oversee IT services to meet SLA standards and address any deviations promptly.
  • Customer Liaison : Serve as the main contact for clients, handling escalations and ensuring satisfaction.
  • Continuous Improvement : Lead initiatives to enhance service performance, reliability, and customer satisfaction.
  • Incident & Change Management : Support the incident, request, and change management processes owner as a backup, ensuring prompt resolution and effective communication.
  • Reporting & Analysis : Regularly report on SLAs, incidents, and trends to identify risks and improvement opportunities.

Your profile :

  • Education : Bachelor’s in IT, Computer Science, or related field.
  • Experience : 5+ years in IT service delivery or operations, with ITIL framework knowledge.
  • Experience in managing incidents, problems, and changes within an ITIL-based environment.
  • Strong customer focus, communication, and leadership.
  • Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy).
  • Analytical and problem-solving abilities under pressure .
  • ITIL v3 / v4 Foundation certification is a plus.

    • We Offer :

  • Excellent career development opportunities with tailor-made internal training focused on both technical and soft skills;
  • An entrepreneurial work culture where we promote talent & ideas;
  • Multicultural, diverse teams encouraging collaborative work;
  • The opportunity to work and interact within a wide network of specialists and;
  • A hybrid working environment offering flexibility and the possibility to work from home.

    • Within Arendt, we uphold high standards. Our professionals work with clients on engaging projects, empowered from the start. With a strong local presence in Luxembourg and international reach, we support and train our team members to thrive in a culture of excellence. Specialised teams ensure the right skills are available, allowing for a focus on added value. Our leaders are approachable, providing support and mentoring.

    We offer a vibrant social life with numerous events, embracing sports and art, our culture encourages openness and discovery beyond the professional realm. With over 50 nationalities represented, Arendt is committed to the well-being of its staff, serving the best interests of its clients, protecting the environment, and supporting education.

    Arendt promotes equal opportunities and value each employee for what they bring to the community.For more information, please refer to our diversity and inclusion policy on our website.

    Interested?

    If you are interested in this job opportunity, we are looking forward to receiving your application.

    All applications will be treated confidentially.

    Please be aware that the selected candidate will be required to provide a criminal record (or certificate of good conduct).