Delivery lead Jobs in Weiskirchen
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Delivery lead • weiskirchen
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Senior Service Delivery Manager
Proximus LuxembourgMerzig, DE- Gesponsert
Real Estate and Infrastructure Director
lux-AirportMerzig, DE- Gesponsert
PostDoc in Artificial Intelligence for Space Robotics
Université du LuxembourgMerzig, DE- Gesponsert
IT Quality Assurance Specialist (M / F / X)
LuxairMerzig, DE- Gesponsert
Lead Developer / Team Leader (H / F)
Harry Hope.Merzig, DE- Gesponsert
Customer Care B2B (H / F / N)
INFLOWMerzig, DE- Gesponsert
Project Network Engineer (m / f)
RTL Group / BCEMerzig, DE- Gesponsert
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Change Manager (M / F)
Banque Internationale à Luxembourg (BIL)Merzig, DE- Gesponsert
Transfer Agent Client Account Manager (H / F)
BNP PARIBASMerzig, DE- Gesponsert
Service Delivery Leader (m / f)
Arendt & MedernachMerzig, DE
Lead SharePoint Security Architect – Secure Document Collaboration (EU Institutions)
Edda InternationalGermany, Merzig- Gesponsert
(Senior) Manager – Corporate Finance Team – Valuation & Modelling
Deloitte LuxembourgMerzig, DE- Gesponsert
Senior Life Policy Administrator (m / f)
Transman ConsultingMerzig, DE- Gesponsert
Project Engineer
Accumalux GroupMerzig, DE- Gesponsert
Development Team Leader / Architect (F / M)
adwäisEOMerzig, DE- Gesponsert
Head of Procurement
Skeeled RecruitmentMerzig, DESenior Service Delivery Manager
Proximus LuxembourgMerzig, DEAbout Proximus NXT
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services. With our partners and customers, we co-create opportunities and enable growth in a secure and sustainable manner. As a result of our unique expertise in next-gen IT services, mobile and advanced connectivity, we help our customers achieve their ambitions and realize their vision.
Together with them and our partners we implement sovereign and trusted solutions that make people work smarter.– www.proximusnxt.lu
Your mission :
The Senior Service Delivery Manager is responsible for supervising and coordinating activities in the execution of a services contract (or multiple contracts depending on the volume and complexity of the services provided).
The Senior Service Delivery Manager is responsible for ensuring that our service delivery teams deliver an exceptional customer experience.
Main responsibilities :
- Own and oversee client commitments
- Create and maintain the functional team
- Create and maintain the client relationship
- Control contract operational financial performance
Areas of Responsibility and Activities :
Own and oversee client commitments
Incident Management & Requests Management
Effective handling of tickets within defined service levels
Compliant usage of Problem / Change Management
Data quality of the Configuration Management database
Create and maintain the functional team
Create and maintain the client relationship
Control contract operational financial performance
Your profile :
Technical Knowledge / Skills
MS Excel-Word-PowerPoint, Visio, …)
Soft Skills
Our offer :
A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.
Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.
If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.