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Chapter Lead Product Manager

Chapter Lead Product Manager

ARHS Group Part of AccentureMettlach, DE
Want to skyrocket your career with a rock-solid company?.With over 2500 employees, we’re still growing and searching for new colleagues who appreciate working on challenging projects with new techn...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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Junior Asset Manager

Junior Asset Manager

CTG IT SolutionsMerzig, DE
CTG IT Solutions is an IT Services Company dedicated to European Institutions.We are currently hiring Asset Manager Assistant to join a prestigious European Institution in Luxembourg.You provide Su...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Service Delivery Leader (m / f)

Service Delivery Leader (m / f)

Arendt & MedernachMettlach, DE
Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals.The firm’s international team of more than 450 legal experts represents Luxembourg and fore...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Product manager

Product manager

Post LuxembourgMettlach, DE
Premier opérateur de services postaux et de télécommunications du pays, POST offre également des services financiers et philatéliques. Participate in the creation of an up-to-date POST Courrier prod...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
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Office Manager

Office Manager

People Solutions by ArhisMerzig, DE
With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management. Do you have proven experience of 5 years as an office manager ?.Do ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Finance Manager

Finance Manager

Bank Pictet & Cie (Europe) AG, succursale de LuxembourgMerzig, DE
Pictet is an investment-led service company, offering wealth management, asset management and related services.We are an independent investment partnership known for our long-term mindset, responsi...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Manager / Senior Manager - Transfer Pricing (m / f)

Manager / Senior Manager - Transfer Pricing (m / f)

BDO LuxembourgMettlach, DE
BDO in Luxembourg is looking for a.Tax Manager / Senior Manager – Transfer Pricing (m / f)!.BDO is present in over 166 countries, and we offer an extensive range of services in the areas of Audit, Tax,...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Community Manager Intern

Community Manager Intern

MD Skin SolutionsMerzig, DE
Situated in the heart of Luxembourg,.European family-owned company known for its innovative approach to medical aesthetics. For over 15 years, we have been designing, developing, and distributing hi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Manager / Senior Manager - Digital Transformation in Fund Industry

Manager / Senior Manager - Digital Transformation in Fund Industry

Deloitte LuxembourgMerzig, DE
Deloitte Luxembourg welcomes you to a positive and flexible work environment.You’ll discover our remarkable .Cloche d’Or, Luxembourg’s fastest growing Business Hub. With over 2500 employees and 70 n...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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PKI Product Manager

PKI Product Manager

INCERT GIEMerzig, DE
INCERT is a center of expertise providing services and solutions based on knowledge and experience acquired in cryptography, Public Key Infrastructure (PKI), eTravel document, biometry and artifici...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Client Relationship Manager

Client Relationship Manager

Le Grand & AssociatesMerzig, DE
As an established player in the.Head of Business and Customer Operations.Plan and execute projects related to.Experience working (minimum 5 years) with. A genuine interest or background in the.Compe...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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Junior Office Manager

Junior Office Manager

Caposenn S.A.Mettlach, DE
Wir suchen einen engagierten Junior Office Manager zur Unterstützung der administrativen Abläufe.In dieser vielseitigen Rolle übernehmen Sie Verantwortung für das effiziente Management des Büroallt...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Product Manager (m / f)

Product Manager (m / f)

IEEMerzig, DE
For over 30 years, we have been making sensing systems for the world’s major car manufacturers, expanding our expertise into building management and IoT. Headquartered in Luxembourg and with offices...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Airport Safety Manager

Airport Safety Manager

lux-AirportMerzig, DE
Your next professional destination : lux-Airport - Findel - Luxembourg.Do you know the airport as a passenger?.The Société de l'Aéroport de Luxembourg (lux-Airport) is the aerodrome operator respons...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Assistant Manager / Manager - Central Administration – ASAP English Speaking

Assistant Manager / Manager - Central Administration – ASAP English Speaking

Grant Thornton LuxembourgMerzig, DE
Company office, client offices, homeworking, satellite offices.Luxembourg Hamm / Client offices.Ready to start your next challenge?. Grant Thornton Luxembourg is currently seeking an.Working at Gran...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Financial accountant M / F

Financial accountant M / F

Hays LuxembourgMerzig, DE
Our client, an international investment manager, is looking for a Financial Accountant for a 6 to 9 months temporary contract for its Luxembourg office. In this role, the candidate is responsible fo...Mehr anzeigenZuletzt aktualisiert: vor 6 Stunden
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Program Manager

Program Manager

Cargolux Airlines International SAMerzig, DE
Ready for your career to take off? Join Cargolux, Europe's top all-cargo airline, and become part of the.Enterprise Project Management Office (EPMO). Whether you're an aviation expert or just starti...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Application Release Manager (Junior)

Application Release Manager (Junior)

TMC LuxembourgMettlach, DE
We are looking for a motivated.The role involves managing software changes, ensuring process compliance, and contributing to quality improvements across multiple applications.Ensure the secure and ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Service Delivery Manager

Senior Service Delivery Manager

Proximus LuxembourgMerzig, DE
Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services.With our partners a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Business Manager (m / f)

Business Manager (m / f)

Atelier de construction métallique KOCHMerzig, DE
To strengthen our teams, we are looking for : .Working within the company in collaboration with the various departments, you will be responsible for your customer portfolio and for maintaining it.You...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Chapter Lead Product Manager

Chapter Lead Product Manager

ARHS Group Part of AccentureMettlach, DE
Vor 20 Tagen
Stellenbeschreibung

Want to skyrocket your career with a rock-solid company?

With over 2500 employees, we’re still growing and searching for new colleagues who appreciate working on challenging projects with new technologies and methodologies in a professional & enthusiastic environment!  Join us and take your career to the next level!

ARHS Group - Part of Accenture is looking for an experienced  Chapter Lead Product Manager (M / F)  to join our team at the client site, a European Institution in Luxembourg. As a Chapter Lead Product Manager, you will lead a team of Service Owners driving 22 squads delivering over 60 IT services.

Key responsibilities :

  • Manage the end-to-end lifecycle of services delivered within the organisation, ensuring Service Owners and their services are aligned with customer needs and business objectives
  • Develop and communicate a clear service roadmap that outlines priorities for value generation, ensuring alignment with long-term organizational goals
  • Define with Service Owners the service offerings, features, and SLAs (Service Level Agreements) for services, ensuring clear expectations for operational teams and clients
  • Collaborate with architects, engineers, DevOps, and operations teams to ensure seamless delivery of services, balancing technical feasibility with customer requirements
  • Serve as the primary interface between the Service Owners, senior management, and external stakeholders to communicate progress, challenges, and key decisions regarding services
  • Gather feedback from end-users and stakeholders to continuously improve service quality, scalability, and performance, ensuring services meet evolving needs
  • Utilize data and KPIs to guide prioritization decisions, focusing on service performance, user satisfaction, and business value
  • Ensure services comply with security, legal, and regulatory requirements, working closely with the legal and security teams

Your profile :

  • 5+ years of experience in product management, preferably with a focus on service delivery rather than traditional product management
  • Strong ability to drive a team, and impulse end user customer focused orientation
  • Good understanding of cloud technologies (AWS, Azure, GCP) and experience in cloud service delivery and management
  • Good understanding of DevSecOps principles
  • Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager / Owner certification is a plus)
  • Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities
  • Experience in managing service-level agreements (SLAs) and ensuring service delivery excellence
  • Experience with budgeting, forecasting, and financial oversight for service-related projects
  • SAFe certification (SAFe Product Manager / Owner or similar)
  • Familiarity with ITIL service management practices or certifications
  • Data-driven mindset with experience using analytics to optimize service delivery
  • Good technical knowledge and skills across IT infrastructure domains, such as network, storage, compute, security, and automation
  • Fluency in English is required