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Driver Jobs in Weiskirchen

Zuletzt aktualisiert: vor 13 Tagen
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Helpdesk Engineer - Transport company

Helpdesk Engineer - Transport company

L.E.A.SE. S.A.Merzig, DE
Reporting to the Level 1 Team Lead, the Help Desk Engineer is part of a small, young and dynamic support team mainly tasked with solving IS-related issues and requests for all end users across Euro...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Facility maintenance and Logistics officer (focus on HVAC)

Facility maintenance and Logistics officer (focus on HVAC)

Université du LuxembourgMerzig, DE
Created in 2003, it strives today to meet tomorrow's major societal challenges, by nurturing an interdisciplinary approach and international outlook, investing in scientific quality and innovation,...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Helpdesk Engineer - Transport company

Helpdesk Engineer - Transport company

L.E.A.SE. S.A.Merzig, DE
Vor 30+ Tagen
Stellenbeschreibung

Function :

Reporting to the Level 1 Team Lead, the Help Desk Engineer is part of a small, young and dynamic support team mainly tasked with solving IS-related issues and requests for all end users across Europe.

  • Be the first point of contact for user’s requests, incidents or questions (administrative users and drivers) for the full scope of the IS : telecom, office tools, applications…
  • Answer user’s requests mainly through phone and email
  • Log all requests in the ticketing tool
  • Diagnose, troubleshoot, and solve issues based on existing procedures
  • Determine proper escalation for problems he cannot solve, sets priority
  • Propose resolution procedures so that the Level 1 team can solve recurring issues in a continuous improvement mindset

Profile :

  • Degree in IS science is preferred
  • First experience in helpdesk
  • Pragmatic, analytical and problem solving skills
  • Very good customer service approach, at ease in verbal and written communication with non technical users
  • A strong team player able to communicate with technical and non-technical stakeholders
  • Curious and creative, autonomous and dynamic
  • Be a driver for change and innovation, support continuous improvement by investigating alternatives and technologies
  • Good Microsoft Office 365 knowledge
  • Fluent in German and English, French is an asset

    • Additional information  :

  • Start date  : ASAP
  • Contract  : CDI
  • Place of work  : Pétange area, Luxembourg

    • To apply  :

    Please send your application to Ms. Joséphine PARISSE : [email protected]