Esg manager • koln
Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day.We provide expert software and information solutions that the world’s leading professi... Mehr anzeigen
Wir wachsen und damit auch unser Team!.Bei Adecco wartet eine spannende Herausforderung auf dich:.Du unterstützt unsere Kunden bei Fragestellungen rund um das Thema Personal.Des Weiteren akquiriers... Mehr anzeigen
Global Senior ESG Manager – Engagement & Partnerships (m/f/d).Berlin | Bonn | Cologne | Frankfurt/Main | Hamburg | Munich.Join our dynamic globalESG department as a Global Senior ESG Manager – Enga... Mehr anzeigen
Vertriebs-Profi im Außendienst (m/w/d) Key Account Management.MASCOT ist Europas führende Marke im Bereich Arbeitskleidung.Um unserem rasanten Wachstum gerecht zu werden, suchen wir Vollblut-Vertri... Mehr anzeigen
Axess Intelligence is seeking an enthusiastic and proactive Operations Manager Intern with a passion for community management, data acquisition, and internal project execution.This internship offer... Mehr anzeigen
Lust auf einen Neustart? Wir sind die ESG Elektro Service Gesellschaft mbH, seit 2004 deutschlandweit am Start und ein führender Anbieter im Bereich Elektrosicherheit und VDE-Prüfung.Was das bedeut... Mehr anzeigen
Aufgaben:</h1>Als Teil unseres ESG Real Estate Teams in München, Berlin, Düsseldorf, Köln, Frankfurt/Main oder Hamburg gestaltest du den Wandel hin zu einer nachhaltigen Immobilienwirtschaft ... Mehr anzeigen
Wir sind die ESG Elektro Service Gesellschaft mbH, seit 2004 deutschlandweit am Start und ein führender Anbieter im Bereich Elektrosicherheit und VDE-Prüfung.Was das bedeutet? Wir sorgen dafür, das... Mehr anzeigen
Senior Sustainability Manager (m/f/d) - Fixed Term Contract.This position is offered as a fixed-term contract for approximately 20 months to cover a maternity leave.You will take full ownership of ... Mehr anzeigen
Business Unit Procurement Manager – Central Europe.Business Unit Procurement Manager.Business Unit VP Operations and Group Chief Procurement Officer (dual reporting).General Job Description / Key R... Mehr anzeigen
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers.We employ approximately 13,000 people and operate i... Mehr anzeigen
Du willst mehr als einen normalen Vertriebsjob?.Bei innoscripta startest du im Pre-Sales – und entwickelst dich Schritt für Schritt zum Sales Manager.Das bedeutet:  viel Verantwortu... Mehr anzeigen
Original Stellenanzeige auf StepStone. Mehr anzeigen
Komm in unser ONLY Team ❤️ - wir suchen Dich zur Unterstützung als.Als Filialleiter /-in bist Du für die Geschäftsführung des Shops verantwortlich.Du hast Spaß daran, ein tolles, homogenes Team au... Mehr anzeigen
Manager ESG Reporting & Financial Reporting (m/w/d) .Dabei übernehmen Sie eine zentrale Rolle an der Schnittstelle zwischen Rechnungswesen, Nachhaltigkeit und internationalen Fachbereichen.Sie... Mehr anzeigen
Aufbau des ersten Mono Gyro Stores in der Region Bonn, Köln, Düsseldorf nach dem Vorbild der Pilotbetriebe in Thessaloniki, Griechenland, als Pilotbetrieb für Deutschland.Potenzielle Standorte zu s... Mehr anzeigen
Key-Account-Manager Netzwerkentwicklung (w/m/d) | Reha- und Heilmittelversorgung.Wir denken Rehabilitation und Heilmittelversorgung neu.Deshalb schaffen wir eine zentrale Schlüsselposition für mehr... Mehr anzeigen
AI company with 50M+ users that is seeking to onboard a.The role will own and develop affiliate relationships, recruit new partners and drive profitable acquisition through data-led optimisation of... Mehr anzeigen
Verantwortung übernehmen in einem modernen Industrieunternehmen.Sie möchten Ihre Erfahrung in einem international aufgestellten Unternehmen einbringen und sich fachlich sowie persönlich weiterentwi... Mehr anzeigen
Gehe den nächsten Schritt mit Packiro und .Teil unseres Enterprise Sales-Teams in der Business Unit Supplements.Wir machen die Verpackungsindustrie digitaler und nachhaltiger – und zählen mit über ... Mehr anzeigen
Join us at Wolters Kluwer and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.
We are currently looking for a Technical Support Analyst, to join our team.
About the role:
As a Specialist in the Customer Service - Technical role, you'll be advancing your ability to resolve a wider range of technical issues for our customers. You’ll assist in the troubleshooting, maintenance, and resolution of technical support cases. Your contributions will help improve customer satisfaction and operational efficiency by addressing more complex issues with increased independence.
Responsibilities:
Handle escalated technical support inquiries from Specialist I.
Perform intermediate-level troubleshooting and problem resolution.
Guide customers through installation and setup of products.
Document customer cases with detailed notes on troubleshooting steps.
Collaborate with other departments to resolve intersecting issues.
Update and maintain internal knowledge bases and support documentation.
Participate in the training of new technical support specialists.
Conduct root cause analysis to identify recurring technical issues.
Communicate with customers regarding resolution status and follow-up.
Assist in creating support content to assist customers with common issues.
Skills:
Intermediate Troubleshooting: Enhanced skills for addressing more complex technical problems.
Product Installation: Ability to guide customers through product installation and setup.
Detailed Documentation: Improved capability to document support interactions and resolutions.
Collaboration: Skills to work effectively with other teams and departments.
Root Cause Analysis: Basic skills in identifying the underlying causes of recurring issues.
Knowledge Management: Ability to update and maintain internal support documentation.
Technical Training: Experience in assisting with training for new support specialists.
Customer Communication: Enhanced ability to keep customers informed on issue resolution.
Language: Proficiency in German, both written and spoken. Knowledge of any additional language would be considered a plus.
If you think that you have the needed requirements click on the apply button to join us and be the difference. If making a difference matters to you, then you matter to us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.
#LI-Hybrid
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
){kind=logo}
