Field sales engineer Jobs in Weinstadt

Field Service Engineer

Job locations : Munich, Stuttgart, Berlin, Hamburg, Hannover, Essen, Dusseldorf, Colonia

PayComplete is the global leader in physical finance, dedicated to innovating self-service experiences and operations for both consumers and employees. The PayComplete Solution is a fintech IoT platform made up of an adaptable set of SaaS machine software, intelligent devices, and professional, technical and merchant services.

ROLE OVERVIEW

The Field Service Engineer plays a crucial role in the maintenance and repair of equipment and systems at customer locations. This position demands a blend of technical expertise, problem-solving abilities, and strong customer service skills. Field Service Engineers are responsible for troubleshooting, installing, and repairing a variety of PayComplete equipment, ensuring optimal performance for clients.

KEY JOB RESPONSIBILITIES

• Perform on-site installations, maintenance, and repairs on equipment to ensure they operate at peak performance.
• Conduct routine inspections and preventive maintenance to minimize equipment downtime.
• Diagnose and troubleshoot technical issues using analytical skills and specialised tools.
• Provide technical support to customers, offering solutions and advice for efficient equipment use.
• Document all work performed and maintain accurate records of service reports.
• Stay updated on industry trends, product developments, and regulatory changes to ensure compliance and safety.
• Develop and maintain lasting relationships with clients by demonstrating reliability and expertise.

Experience & Qualifications

Application and CV should be submitted in English. Most, if not all, interviews in the process will be conducted in English.