Flugger%C3%A4tmechaniker Jobs in Eppstein

About the Opportunity

Job Type : PermanentApplication Deadline : 31 July 2025

Title Technical Specialist Web and Mobile

Department Technology German Platform and Advisory

Location Kronberg Germany

Reports To

Level Software Engineer - 4

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other. So, join our IT Web and Mobile team and feel like you’re part of something bigger and be proud of the difference you make.

About your team

The IT Web and Mobile team is responsible for the maintenance of mission critical applications and infrastructure forming the web and mobile footprint of FIL Fondsbank GmbH (FFB).

About your role

A successful candidate is expected to interact closely with internal application development teams as well as with all business units within the company. The teams main task is analysis and triage of potential technical issues of our inhouse developed trading application and it’s corresponding APIs. Incident- and problem-management is a vital part of our daily work. Our goal is to offer reliable service for our sophisticated financial-tools and products in a highly available and automated environment. The day to day business (RTB) comprise working with internal and external parties like independent financial advisors, self-directed end investors, FFB / FIL stakeholder as well as with third party providers to meet customer demands and expectations. As 2nd level application support for the FFB trading platform and its API interfaces, the team is also responsible for providing information on technical enquiries from the financial market environment.

Your Key Responsibilities

• Maintenance and second level support for FFBs mission critical web and mobile applications
• Independent organization and coordination of customer-specific problem-solving processes
• Testing of defect resolutions for the applications in scope (incl. its SOAP and REST API’s)
• Capture, clarification and classification of technical and also fund / financial related inquiries, incident and problem tickets within the used toolset (Atlassian Jira, Atlassian Confluence (Wiki), ServiceNow)
• Be part of the future and further development of our financial advisory platform with its diversified products and features and participate with your personal experiences to make things better
• Acting as a proxy for FFB web and mobile Team with development, technical and business related questions or enhancements to collect and share the details within the team regarding new process workflows and / or product set up
• Collaborate with FIL / FFB teams across multiple locations and countries
• Work closely with our data-center provider, hosting the FFB platform environment
• Identification and development of quality assurance measures
• Supporting and maintaining AWS cloud services for FIL PI and FWE digital discretionary portfolio management (DPM)

About you

Preferable Skills are :

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.