Front desk manager Jobs in Perl
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Front desk manager • perl
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Mit Hauptsitz in Wadgassen und über 300 Jahren Ingenieurstradition bietet die KOCH Solutions Gruppe als globaler Partner für Materialtransportlösungen maßgeschneiderte Systeme, optimal abgestimmt a...Mehr anzeigenZuletzt aktualisiert: vor 22 Tagen




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- Gesponsert
IT Service Center Technician (m / f / x)
LuxairMettlach, DE For our IT Service Desk department, within General Services we are looking for a (an) : .IT Service Desk Technician (m / f / x).
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IT Project Manager
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Proximus LuxembourgMettlach, DE Proximus NXT Luxembourg supports all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored managed services.With our partners a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Project Manager
Institut National du Cancer (INC)Sarrburg, DE From 2026, possibility of evolution to full-time depending on company needs and employee performance).The Institut National du Cancer.
INC) is a non-profit association established on June 25, 2015.T...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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IT Service Center Technician (m / f / x)
LuxairMettlach, DEVor 18 Tagen
StellenbeschreibungDiploma (Bac) in Information Technology or equivalent experience in an IT support role. At least 2 years of proven experience in first and second-level IT support within a corporate environment. Strong knowledge of Windows OS, Microsoft 365 applications, and basic networking principles. Experience in troubleshooting and maintaining end-user devices. Strong communication. Ability to document technical issues and solutions clearly. Valid Category B driving license. Fluency in English and French is a must Experience in ITIL based IT Service Management (ITSM) environments Familiarity with ticketing systems Strong troubleshooting and analytical skills Knowledge of Active Directory (AD), user permissions and remote desktop support Ability to work independently and as part of a team High level of urgency, adaptability and flexibility in a fast paces IT environment
For our IT Service Desk department, within General Services we are looking for a (an) :
IT Service Desk Technician (m / f / x)
Main duties :
Provide first and second-line IT support to end-users, ensuring efficient resolution of IT incidents and requests. Act as a functional administrator for company-endorsed software and end-user devices :
- Act as the first and second level IT support contact, handling incidents and service requests via phone, email, ticketing system, and on-site support.
- Troubleshoot and resolve technical issues related to hardware, software, peripherals, and network connectivity.
- Deploy, configure, and maintain end-user devices (PCs, laptops, printers, tablets, smartphones).
- Manage user accounts, email configurations, and access rights in compliance with security policies.
- Document technical solutions, processes, and troubleshooting steps in the IT knowledge base.
- Perform IT asset and lifecycle management, including tracking hardware and software inventory.
- Ensure compliance with software licensing policies and internal IT security regulations.
- Support IT Service Management (ITSM) processes, including Incident, Request, and Change Management.
- Ensure all tasks align with ITIL best practices for service support and delivery.
- Assist in continuous improvement initiatives and IT projects within the organization
All the above tasks must be performed in compliance with safety rules, security, compliance and in accordance with established rules and processes.
Required profile :
Minimum required criteria :
Desired or to be acquired criteria
The Ideal candidate
In addition to fluency in English and French, knowledge of Luxembourgish, German or any additional language is an asset