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General Manager (m / w / d) National Accounts bei Crown Gabelstapler GmbH & Co. KG | softgarden

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General Manager (m / w / d) National Accounts

Vollzeit

Remote

Deutschland

Mit Berufserfahrung

13.02.26

Inn ovation  for   ideas   that   move   more

We   are   among   the   world’s   largest   family- owned   companies   for  material  flow   solutions.  Globally ,  we   operate   over  500  locations  in  more   than  84 countries.  Our   headquarters   is   located  in Ohio, USA.  From   there ,  we   coordinate regional hubs in Germany, Australia, China, and Singapore, e mploying   around  20,000  people   worldwide .  We   combine   technological   innovations , intelligent  solutions , and  customer-oriented   service ,  offering  a  comprehensive   range   of   industrial   trucks,  automation   systems , and  fleet   management   technologies .

In this key leadership role as General Manager (m / w / d) National Accounts, you will be responsible for driving the growth of our National and International Accounts. You will oversee a team of National Account Managers, ensuring effective business development and account management across their respective regions

What   to   expect :

Work Life Balance :   Home-Office  contract , 30  days of  vacat ion

Benef its :   corporate   b enefits ,  Bikeleasing ,  Company pension plan

Arbeitsmittel :   Company Car – also  for  private  use

Training :   Two-day   welcome   day , intensive  theoretical  and  practical   training

CROWN :   Commitment , Respect, Opportunity, Winning, Navigating

Your   role  and  responsibilities

Management  of  International Accounts :

Grow   market   position  and  customer   share ;  develop   sales   strategies   for   assigned   accounts   to   achieve   this  and  implement  via  the  National Account Managers

Identify   with   the   Director National Accounts EMEA, which accounts need managing and

maintaining   by   the  National Accounts Manager ( account   management ), and which need  penetrating  ( business   development )

Ensure  multi-level  relationships   within   the   accounts   are   established

Make   sure   customer   intelligence   is   thorough ,  detailed  and all  opportunities   are   addressed

Establish  an annual regional  sales   budget  and  communicate   this   within   the   budgeting   process

Hold  direct   responsibility   for  2 / 3  key   customers  and  lead   their   development  and  growth

Drive  the   business   centrally  and  locally   ensuring   information   is   shared  and  stakeholders   are

fully  briefed

Reporting, PTP, CRM, and Discount  requests :

Ensure   accurate  and  timely   data  and  reporting ;  implement  C360  for   activity  and  sales

forecasting

Monitor National Account Managers  performance   to  plan (PTP), support, review and manage

Provide   full  and  factual   data   to   allow   discount   decisions   to   be   made

Team Working and  collaboration :

Support  a collaborative team approach; share information with all stakeholders  where  relevant,  including   the Crown Branch and Service network, Dealer Operations ,  other  Crown  departments  such  as   Product  Marketing,  Infolink / Insite  Services, Motive  Power  and Customer Support  to   ensure   sufficient support and coordination is   met   to   acquire   new  and  maintain   existing   customers

Employee  Development and  Miscellaneous :

Support a  can -do  working   environment   based  on  performance  and  success

Perform  the   various  Talent Development  duties  such  as   creating / revising   job   descriptions , TDD  interviews , and  completing  annual wage  reviews  in  collaboration   with   the   Director  National Accounts EMEA

Extensive  travel , and  customer   visits  (80%)

Act on  various   projects   as   needed . Perform  other   duties   as   assigned

Let’s   see   if   we’re  a match :

Extensive International Key Account Management

Proven  track record  in managing and growing international key accounts, including developing sales  strategies  and driving customer share expansion.

Leadership  of  Sales Teams

Experience  leading  and  developing National Account Managers or similiar roles, including including   performance   management ,  coaching , and  supporting  a  collaborative , high-performance   culture .

Strategic Sales Planning & Forecasting

Strong background in building regional sales budgets, forecasting, using CRM tools (ideally C360), and providing  accurate  reporting and data for pricing and discount decisions.

Cross- Functional   Collaboration  in a Matrix  Organization

Demonstrated   ability   to   work   effectively   with  diverse internal  stakeholders  (e.g., Marketing, Dealer  Operations , Service Networks)  to   ensure   coordinated   customer  support and  business   growth .

High Customer Orientation &  Willingness   to  Travel

Excellent   relationship‑building   skills at multiple organizational l evels  and  readiness for  l evels  and  readiness   for extensive international trael (up to 80%) to drive customer development .

You answered many of these questions with “YES”? Perfect!  Please follow the link and upload your CV .

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