Global director Jobs in Goldbach
Zuletzt aktualisiert: vor 2 Tagen
Kickstart Your Career as a German-Speaking Customer Support Specialist in Lisbon.Are you ready to embark on a new professional journey in one of Europe’s most captivating cities? We are looking for...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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At Alcon, we are driven by the meaningful work we do to help people see brilliantly.We innovate boldly, champion progress, and act with speed as the global leader in eye care.Here, you’ll be recogn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Global Head of Controlling (f / m(d).Düsseldorf, NW, DE, 40468.We are one of the leading European contract manufacturers in the pharmaceutical, biotech and healthcare sectors, with some 2,500 em...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Applied Materials is the world market leader for special systems and manufacturing processes for semiconductor technology, electronics and display technology.
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Global Commercial CRM Manager (m / f / d)
Heraeus Quarzglas GmbH & Co. KGKleinostheim, DE Global Commercial CRM Manager (m / f / d).Solutions from the Heraeus Group provide faster internet, rid water of germs, and keep hearts beating in time.
As a broadly diversified and globally leading fam...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Global Commercial CRM Manager (m / f / d)
Heraeus Quarzglas GmbH & Co. KGKleinostheim, DEVor 30+ Tagen
StellenbeschreibungMinimum of ten years' experience in commercial environment (e.g., sales, CRM, commercial excellence …) Effective communication skills in German, English (fluent) and ability to work effectively across different teams Proficiency in commercial software (SAP, CRM) Strong customer orientation and an analytical Mindset Experience in an international commercial environment (EU, US, Asia) and the ability for international travel (20 %) Making things happen – exciting tasks that impact the entire organization Shaping the future – solving the critical issues of tomorrow Open space – come up with fresh ideas, take ownership and grow with the scope of your work Attractive compensation – in addition to the good remuneration package, there are rich social benefits of a responsible family business And much more – mobile working, open-space office, 30 days vacation
Global Commercial CRM Manager (m / f / d)
Location Kleinostheim
Permanent
Full Time
About Heraeus
Solutions from the Heraeus Group provide faster internet, rid water of germs, and keep hearts beating in time. As a broadly diversified and globally leading family-owned technology company, we combine materials expertise and technological leadership to create the most diverse products, all with one thing in common : World-class quality.
About Heraeus Conamic
We are one of the leading materials specialists for the production and processing of high-purity quartz glass and other high-grade materials such as ceramics and novel composites. Our innovative products enable the production of state-of-the-art semiconductor chips or medical lasers for minimally invasive surgical procedures through flexible optical fibers. As a global player with over 1,400 employees, we have sites in the USA, UK, Germany, China and Korea. Our ambition is to become a leader on the topic of sustainability in our energy-intensive industry.
The following challenges await you :
- You act as the responsible and accountable Lead for all HERAEUS Conamic Commercial CRM ecosystem projects, with specific focus on related People, Processes, Systems and Business Intelligence.
- You act as the strategic interface between the CRM Users and their managers, defining the to-be-situation, define and execute a change management plan across all CRM stakeholders to and ultimately improving process- and data quality.
- You define CRM Key User skills, establish and maintain a CRM Key User community, including regular touchpoints to share news and gather feedback, while establishing a shared resource site (TEAMS or similar), etc. and deliver training.
- You define and manage the CRM governance process, including the end-to-end enhancement request process (identify, document, evaluate, approve, develop, test, train) and User support.
- You define standard operational procedure (SOP) to enforce high level of data quality.
- You define, compile, and disseminate system usage data and suggest areas of improvement in terms of data quality and usage KPIs, while contributing to incentive plan decisions.
- You define the prprimary and secondary KPIs for each CRM role, including possible visualisation options via a suitable BI tool.
Your Profile :
Your Benefits :
Curious? Apply now!
We look forward to receiving your documents by reference code 56607 via our online application portal.
Any further questions?
Our Recruiting Team, Heraeus Conamic, is happy to assist you by email : . Or visit us at .
Heraeus Quarzglas GmbH & Co. KG (Heraeus Conamic) 2024-08-11T20 : 59 : 59.999Z FULL_TIME EUR YEAR null 2024-06-12 Kleinostheim 63801 Reinhard-Heraeus-Ring 29 50.0219535 9.0429471