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Guest experience manager Jobs in Odenthal

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Guest experience manager • odenthal

Zuletzt aktualisiert: vor 2 Tagen
Kommunikationsdesigner / -in Customer Experience

Kommunikationsdesigner / -in Customer Experience

Bond Brand LoyaltyCologne, undefined, DEU
Vollzeit
At Bond, we craft innovative solutions with the aim of forging stronger brand loyalty and building sustainable growth for our clients. Our diverse and dynamic approach takes us in thrilling directio...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Reception Staff / FOM (m / f / x) in 50676 Cologne, Germany

Reception Staff / FOM (m / f / x) in 50676 Cologne, Germany

a&o Hostels GmbH & Co. KGKöln, Nordrhein-Westfalen, Germany
Vollzeit
To support our team at a&o Hostel Köln Neumarkt , we are looking for YOU - a Receptionist (m / f / x) to manage our Front Office. We would also be happy to consider applications for Fro...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
  • Gesponsert
Smart Working even without experience

Smart Working even without experience

Clubshop | DESolingen, North Rhine-Westphalia
Online mit ClubShop Rewards zu arbeiten bedeutet, mit einem zuverlässigen, modernen und dynamischen Unternehmen zusammenzuarbeiten, das Verbraucher und Unternehmen auf der ganzen Welt bedient....Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Aushilfe (m / w / d) Housekeeping / Turn Down

Aushilfe (m / w / d) Housekeeping / Turn Down

Marriott InternationalKöln, Nordrhein-Westfalen, Germany
Our jobs aren’t just about giving guests a clean room and a freshly made bed.Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
SaaS Content Marketing Manager (m / w / d)

SaaS Content Marketing Manager (m / w / d)

ilert GmbHCologne, North Rhine-Westphalia, Germany
Quick Apply
Our mission is to keep the world running at all times.Customers worldwide across various industries use ilert for alerting, on-call management, and incident communication.We address a fundamental n...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Guest Service Agent (m / w / d)

Guest Service Agent (m / w / d)

Hilton CologneKöln, Deutschland
Zimmer im Hilton Cologne sind genau die richtige Anzahl, um deine Erfahrungen in der Hotellerie einzubringen und diese auszubauen. Wenige Minuten Fußweg vom Hauptbahnhof und dem Kölner Dom entfernt,...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Account Manager (m / w / d) Business Unit Experience

Account Manager (m / w / d) Business Unit Experience

IW MedienKöln
Werde Teil unserer schlagkräftigen Agentureinheit “Experience”, die sich auf die Durchführung von 360°-Kampagnen mit deutschlandweiten Roadshows und verschiedenen digitalen Kanälen für Verbandskund...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
  • Gesponsert
Assistant Store Manager - Teilzeit mwd

Assistant Store Manager - Teilzeit mwd

LovisaKöln, North Rhine-Westphalia, Germany
Lovisa ist ein FastFashionEinzelhandel.Lovisa ist ein globales Unternehmen mit ansteckendem dynamischem Wachstum.Ein erster Schritt in eine ManagementKarriere in der Modebranche.Erstklassige Fortbi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Account Manager (m / w / d) Business Unit Experience

Account Manager (m / w / d) Business Unit Experience

IW Medien GmbHKöln, Nordrhein-Westfalen, DE
Account Manager (m / w / d) Business Unit Experience in Köln Werde Teil unserer schlagkräftigen Agentureinheit “Experience”, die sich auf die Durchführung von 360°-Kampagnen mit deutschlandweiten Roads...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Guest Experience Agent (M / W / D)

Guest Experience Agent (M / W / D)

STAYERYKöln, Germany
Du hast Lust auf ein abwechslungsreiches Abenteuer und liebst es, neue Menschen kennenzulernen? Als Teil unseres kleinen Teams bist du Experte •in für unsere Gäste während des gesamten Aufenthalts -...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Guest Service Agent (m / w / d)

Guest Service Agent (m / w / d)

ipartment GmbHKöln
Anbietern von Serviced-Apartments in Deutschland.Design-Serviced-Apartments bieten wir unseren Gästen eine perfekte Alternative zum klassischen Hotelaufenthalt. Als Gastgeberin agieren wir mit Liebe...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
  • Gesponsert
Head of Customer Experience (m / w / d)

Head of Customer Experience (m / w / d)

OBI GmbH & Co. Deutschland KGKöln, Deutschland
Als Head of Customer Experience übernimmst du eine Schlüsselrolle in der Gestaltung unserer internationalen CRM-Strategie. Du führst ein engagiertes Team, entwickelst innovative Lösungen und optimie...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Teamleiter Customer Experience (m / w / d)

Teamleiter Customer Experience (m / w / d)

Controlware GmbHKöln, DE
EUR Umsatz und 1000 Mitarbeitern sind wir nicht nur einer der führenden unabhängigen Managed Service Provider in der DACH Region. Wir sind auch innovativ, fair und nachhaltig.Wir geben unseren hochq...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Technical Lead - Adobe Experience Manager (all genders)

Technical Lead - Adobe Experience Manager (all genders)

adesso SEAgrippinawerft 26, Köln, DEU
Aachen, Augsburg, Berlin, Bonn, Bremen, Dortmund, Dresden, Düsseldorf, Essen, Frankfurt, Hamburg, Hannover, Jena, Karlsruhe, Kiel, Koblenz, Köln, Leipzig, München, Münster, Neumünster, Nürnberg, Pa...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Project Manager (m / w / d) Brand Experience

Senior Project Manager (m / w / d) Brand Experience

UniplanKöln, DE
Als Senior Project Manager (m / w / d) bildest Du schwerpunktmäßig die Schnittstelle zwischen dem Kunden, allen intern involvierten Abteilungen, sowie den externen Partnern und Lieferanten und hältst s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
User Experience Designer (gn)

User Experience Designer (gn)

The FWACologne, Germany
We are looking for a passionate individual to join one of our interdisciplinary production teams as a User Experience Designer. Demodern is an renown and award-winning creative technology agency ded...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Solution Architect and Service Manager (m / f / d) for User Experience (UX)

Solution Architect and Service Manager (m / f / d) for User Experience (UX)

CovestroLeverkusen
Vollzeit
You are more than just an SAP ABAP developer - you are an architect and manager of innovative user interfaces and want to shape both the technology and the design of these interfaces! In our multif...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Kommunikationsdesigner / -in Customer Experience

Kommunikationsdesigner / -in Customer Experience

Bond Brand LoyaltyCologne, undefined, DEU
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung

About Us :

At Bond, we craft innovative solutions with the aim of forging stronger brand loyalty and building sustainable growth for our clients. Our diverse and dynamic approach takes us in thrilling directions, and as the Kommunikationsdesigner / -in Customer Experience , you will have your hands on the wheel as we drive the future of loyalty.

The Role :

At Bond we design innovative solutions for our clients, helping them build ever-stronger loyalty to their brands. As the Kommunikationsdesigner / -in Customer Experience , you will design, develop and implement employee experience solutions that meet the needs of Bond’s clients.

Bond offers you the opportunity to work with a cross-functional team of experience designers and industry professionals to create engaging solutions for international clients in sectors such as automotive, financial services, healthcare, pharmaceutical, technology, retail, and hospitality.

A Day in The Life :

As the Kommunikationsdesigner / -in Customer Experience , you will support development of a wide range of customer and employee experience solutions for our clients.

This might include :

Enablement and Training.

  • Assessing learning needs, analyzing existing training assets and creating and designing instructor-led training, eLearning, mLearning, workshops, post-tests, etc.

Engagement and Communications.

  • Writing copy for videos, job aids and infographics; research to support market scans.

    • Employee Engagement and Customer Experience Discovery

  • Supporting development of Facilitation Guides and activity design for co-creations and workshops; scribing at interactive sessions to document participant feedback and insights; aiding development of customer journey maps.

    • Regionalization.

  • Helping develop and localize materials for different markets

    • Are You the One :

  • Bachelor's degree in business, marketing, or a related field (master’s degree preferred).
  • A minimum of 5 years proven experience, with at least 3+ years designing and developing solutions in relevant areas of focus such as employee experience, customer experience, learning and enablement or communications.
  • Must have valid work authorization for Germany (or the European Union) and located in North Rhine-Westphalia ; however, could also be located in the surrounding areas : Cologne, Düsseldorf, Essen, Dortmund, Wuppertal, Bochum and Frankfurt.
  • Preference will be given to candidates who live within 80km radius of Cologne.
  • German language skills are required at C2 level minimum.
  • Independent, self-motivated, and capable of demonstrating professional maturity in a remote work environment.
  • B2B experience, particularly in the commercial vehicle sector, is an asset.
  • Experience applying design thinking and Human-Centered Design to development processes.
  • Exceptional written communication skills, with the ability to create compelling content for video scripts, communications, reports, e-learning materials, workshops, and more.
  • Strong visual design skills and the ability to present ideas in an engaging manner.
  • A client-centric mindset with excellent attention to detail.
  • Ability to manage tight deadlines and prioritize multiple projects effectively.
  • Proficiency in MS Office tools (Word, Excel, PowerPoint, Outlook).

    • Familiarity with tools and platforms such as :

  • AI tools
  • Visual collaboration platforms (e.g., Miro, Beekast)
  • Creative tools (e.g., Canva, Powtoons, Premiere, Illustrator)
  • eLearning development and engagement platforms (e.g., Articulate Rise 360, Storyline).

    • Why Bond?

    Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients.

    Ready to Make Your Mark?

    If you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.