Guest relation manager Jobs in Köln

Radisson Hotel Group is an international hotel group with over 1,320 hotels in operation and under development in +95 countries, including brands like Radisson Collection, Radisson Blu, and Park Plaza. The Group's brand promise is Every Moment Matters with a service ethos of Yes I Can! Radisson Rewards is the loyalty program that offers exceptional advantages to members across a wide range of hotels. Radisson Meetings provides tailored event solutions with a focus on guest needs and sustainability.

Tasks

This is a full-time on-site role for a Rooms Division Manager at Radisson Hotel Group in Cologne at Radisson Blu Hotel. The chosen candidate will oversee office administration, ensure customer satisfaction, manage front office and rooms division operations, and facilitate communication within the team and with guests

Requirements

• Office Administration, Front Office or / and Rooms Division management skills
• Customer Satisfaction and Customer Service experience
• Strong Communication skills
• Ability to multitask and prioritize tasks effectively
• Experience in hotel or hospitality industry is a plus
• Proficiency in relevant software and systems
• Excellent organizational and leadership abilities
• Bachelor's degree in Hospitality Management or related field

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.