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Guest service manager • hagen im bremischen
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Customer Service Advisor with German in Sofia, Bulgaria (with relocation)
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ic resourcesLower Saxony, GermanyCustomer Service Advisor with German in Sofia, Bulgaria (with relocation)
Cross Border TalentsLower Saxony, Germany- Quick Apply
Looking to grow your career with a global leader in technology and services? We collaborate with some of the most renowned brands worldwide, enhancing their businesses with cutting-edge solutions. With operations in over 70 countries, we’re known for our innovative approach and commitment to delivering exceptional customer experiences.
Why Sofia? Sofia, the dynamic capital of Bulgaria, is an ideal destination for those seeking an affordable and fulfilling lifestyle. The city offers a lower cost of living compared to many other European capitals, allowing you to enjoy a comfortable life while benefiting from a competitive salary. Sofia is rich in history, culture, and offers a vibrant social scene, making it a great place to live, work, and explore.
Position Overview : As a Customer Care Assistant, you’ll be instrumental in providing high-quality support to customers in the entertainment industry. Your primary responsibilities will involve managing customer inquiries through chat and email, with a minimal focus on phone support (only 5-10% of your role). You will be the face of our brand, ensuring that customers receive timely and effective assistance.
What We’re Looking For :
- Fluency in German (written and spoken)
- Proficiency in English (written and spoken)
- Strong communication skills, with an enthusiasm for sports
- Excellent organizational skills, with the ability to make informed decisions and solve problems
- Proficient in typing and computer applications (especially MS Office)
- A collaborative team player with a positive and proactive attitude
- Eligibility to work in Bulgaria : Must be an EU citizen or possess a Bulgarian Residence Card (Visa support is not available for non-EU citizens)
- A high school diploma (Experience in customer service is advantageous, but not mandatory)
What We Offer :
Key Responsibilities :
Are you ready to embark on a rewarding career in a supportive and innovative environment? Apply now and take the first step toward an exciting opportunity in Sofia!