Head of customer service Jobs in Duderstadt

Summary Statement

Ottobock has always been a driver of innovation and is known worldwide for its products. In addition to the product pipeline, the manufacturer of medical devices has committed itself to setting new standards in direct patient treatment around the world. For the development of necessary concepts and infrastructure we are looking for a Go-To-Market Manager Prosthetics (d / f / m)  to make this exciting change journey successful.

Please provide us an English version of your application documents.

Duties & Responsibilities

• You act as the primary contact between the international sales subsidiaries and the headquarter functions (Marketing, Clinical Research & Services, Operations, Regulatory Affairs, Group Controlling) in regard of supervising strategic initiatives and launches
• Your main focus is on sales and marketing strategies of strategically outstanding products and initiatives (downstream) in distinction towards the area responsibility of global product management - where the focus is set on the whole portfolio strategy and upstream marketing
• You support the Head of Go-To-Market in order to achieve targets of your own Go-To-Market department

In context of the assigned product and service portfolio you do the following : You support in developing and implementing the international market entry strategies for important product launches and service implementations as well as growth-enhancing initiatives

You are responsible for the creation of the global sales and marketing plan

You have the functional lead of international product launch teams for the market introduction of products from the internal development pipeline as well as from acquired products

You coordinate the collaboration of internal stakeholders to implement the Go-To-Market strategy

You are in charge of monitoring and reporting the launch performance and the Go-To-Market target achievements in the context of the after launch management of stragegically important product introductions and initiatives

You collaborate closely with Clinical Research & Services and sales subsidiaries in developing and implementing the market access planning of strategically important products

You collect the market feedback in order to identify market potentials by including Ottobock Patient Care and the external customer network

You take responsibility for the alignment with sales subsidiaries on sales development, support request and problem solvings

You promote the experience exchange between sales subsidiaries regarding best practice examples in sales and marketing of products and services

Qualifications

Benefits