Head of customer service Jobs in Eckernförde

Woodwind Technician (m / f / x) Greater Hamburg AreaAPPLYOur client is the world’s biggest manufacturer of musical instruments and one of the leading producers of audio equipment for home entertainment and professional use. The European headquarters are located northwest of Hamburg. The company’s band and orchestral instruments (B&O instruments) are played by some of the world's best musicians on some of the world's most famous concert stages. The brass, woodwind, string and percussion instruments are renowned for their sound, high quality and excellent craftsmanship. They accompany the players from the very beginning and support them on their entire musical journey.Why is this a great opportunity : This position allows you to immerse yourself in the heart of the music world, engage daily with top-tier musicians and orchestras, and play a pivotal role in shaping the future of woodwind instruments through innovative research and development. Your duties : Swift and orderly processing of repairs Carrying out development work on woodwind instruments in coordination with the design department Operational management of the workshop area Taking care of all tasks regarding the woodwind instruments Travelling to visit musicians and adjust their instruments, as well as travelling for marketing and development projects, e.g. testing new instruments, adjustments Maintaining close contact with international and European artists / instrument service / modifications / tests Cooperation with target artists for instrument tests / modifications / service Your profile : Completed vocational training in woodwind instrument making (or equivalent qualification) Relevant experience in the technical support of woodwind instruments, e.g. repair and general maintenance Understanding of Yamaha woodwind instruments and passion for high-quality instruments Customer orientated style of working and excellent communication and cooperation skills Willingness to participate in regular training courses organised by Yamaha Europe and Yamaha Japan and occasional travel to support dealers and end customers on site Driving licence of advantage, but not essential Good written and spoken German and English skills We offer : an internationally active company that is characterised by sustainable action for the environment, customers and employees a competitive, attractive product range an international, committed team with a strong team spirit work-life balance through a 38.5-hour week, our flexitime model 30 days of paid leave per year fair remuneration based on collective agreements including Christmas and holiday bonuses plus performance-related bonuses possibility of a company pension scheme subsidy for public transport individual training opportunities