Head of customer service Jobs in Leichlingen

We are ALTANA : one group of companies - four divisions : BYK, ECKART, ELANTAS, and ACTEGA. A global leader in specialty chemicals and with myriad opportunities for you to develop and grow. Enrich your life with this decisive plus!Head of Data Management - Regulatory Affairs (m / f / d)Location : Wesel near DüsseldorfResponsibilitiesExciting opportunities await you - as Head of Data Management within Regulatory Affairs, you will be the process owner of global alignment in product hazard classification, labeling and packaging requirements, providing support and direction to the regional Regulatory Affairs Heads and Managers, generating periodical regional compliance reports and controls, resolving problems, determining root causes and taking corrective action. You will also consult and advise within the product development process on raw materials, product classifications and labelling, accelerating product introduction, and interact on behalf of BYK with national and international committees, industrial trade associations, agencies and governmental organizations. Your other tasks include : Ensuring compliant transportation of hazardous products, distribution of safety data sheets and label informationCommunicating consistent, compliant and timely product information to BYK customersBuilding expert knowledge to support product compliance in BYK’s digital transformation, e.g. from SAP EHS to S / 4HANA Modeling, defining, and measuring E2E processes in BPMN 2.0Closely collaborating regarding digital services, both self-service and publishing to digital channels via PIMAssisting in the digitization and automatic capture of data, e.g. safety data sheets and TDS, as well as system interfaces (SAP Salesforce PIM)Designing solutions related to derivable measures in response to regulatory changesRequirementsWith this profile, you convince us - if you have a degree in the natural sciences - preferably a PhD, in chemistry or similar -, a long-standing extensive track record in product safety and regulatory affairs as well as in-depth experience in SAP and excellent decision-making capabilities with the ability to handle multiple responsibilities and adapt priorities based on business needs, we would greatly like to hear from you. Your other skills and competencies include : Strong situational and analytical dexterityProficiency in communication, presentation and representation Highly developed sense of confidentialitySelf-motivated personality intent on finding solutions for complex topicsGood team player flourishing in working independently as well as in a multifunctional and multicultural teamOur PlusIn the ALTANA Group, you will work in a unique culture of innovation where the utmost importance is attached to promoting individual ideas and abilities as well as open, trusting interaction. BYK offers you a lot of advantages. They include pleasant-sized operations where employees get to know each other personally and exchange ideas, short information and decision-making paths, comprehensive further education and training offers, flexible working hours with flextime and an impressive compensation with good employee benefits and pension plans.About usWith more than 8.000 employees, the ALTANA Group achieved sales of over 3 billion euros in 2024. BYK, as part of the ALTANA Group, is a leading global supplier of specialty chemicals. Our innovative and sustainable additives improve scratch resistance and surface gloss, the mechanical strength or flow behavior of materials, and properties such as UV- and light stability or flame retardancy.As a first step, please apply briefly and concisely with your CV via our job portal www.altana.jobs . We look forward to meeting you!BYK-Chemie GmbH | Nicola Krohn | HR| Tel. +49 281 670-26039ALTANA AG and its subsidiaries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, among other things, or status as a qualified individual with disability.Job number : #1107 Legal entity : BYK-Chemie GmbH Location : Wesel near Düsseldorf