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Head of customer service Jobs in Weiskirchen

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Head of customer service • weiskirchen

Zuletzt aktualisiert: vor 4 Tagen
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Head of Division – Surveillance II (m / f)

Head of Division – Surveillance II (m / f)

Commission de Surveillance du Secteur Financier (CSSF)Merzig, DE
Considering the growth of the number of payment and electronic money institutions subject to the prudential supervision of the CSSF as well as the arrival of future non-bank EMT issuers, crypto-ass...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Junior Artistic Planning & Project Manager (m / f / x)

Junior Artistic Planning & Project Manager (m / f / x)

Philharmonie LuxembourgMerzig, DE
Junior Artistic Planning & Project Manager (m / f / x).Provide assistance to the Head of the Artistic Planning Division and Artistic Planning Coordinator in all fields of his / her mission covering the a...Mehr anzeigenZuletzt aktualisiert: vor 21 Tagen
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Agent Customer Service (m / w / d)

Agent Customer Service (m / w / d)

LOSCH LuxembourgMerzig, DE
Um unser Team der Zentralen Terminierung am Standort Kockelscheuer zu verstärken, suchen wir ab sofort eine / einen : .Agent Customer Service [m / w / d]. Du bist für die Terminvergabe und die Vorbereitung ...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
Head of Marketing LAB & CCS (m / w / d)

Head of Marketing LAB & CCS (m / w / d)

Straumann GroupSaarland
Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin.Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu k...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Service Desk Consultant

Service Desk Consultant

CTG IT SolutionsMerzig, DE
CTG IT Solutions is currently growing and we are looking for .You are able to speak and write .You are experienced and have already worked in a . Microsoft OS (Windows 7 and 10).An individual career...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Inspector - Approved Training Organizations & Licenses (M / F / D)

Inspector - Approved Training Organizations & Licenses (M / F / D)

ALSA S.AMerzig, DE
Luxembourg Aviation Safety Agency, is a company acting under the supervision of Luxembourg National Aviation Authority and fully owned by the State of Luxembourg. Due to the continuous development o...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
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Senior Compliance Officer

Senior Compliance Officer

Le Grand & AssociatesMerzig, DE
A leading fintech company operating in the digital assets and electronic money sector, fully regulated in Luxembourg and across Europe. The firm is committed to upholding the highest standards of co...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Consultant, Investor Services Centre, Transfer Agency

Consultant, Investor Services Centre, Transfer Agency

NORTHERN TRUSTMerzig, DE
Consultant, Investor Services Centre, Transfer Agency.Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation sinc...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Cash Operations Employee (M / F)

Cash Operations Employee (M / F)

SOFITEX TALENT RECRUITMENTMerzig, DE
Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI. Sofitex fonde sa dynamique et son succès s...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Client Relationship Director

Client Relationship Director

Ergon RecruitmentMerzig, DE
We are currently looking for a Client Relationship Director for one of our client, a company specialized in the insurance sector. Uou will report to the Head of the Client Department and will be res...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
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Head of Procurement

Head of Procurement

Skeeled RecruitmentMerzig, DE
Skeeled Recruitment Services is recruiting a Head of Procurement for one of its clients.A leading international industrial company is seeking a Head of Procurement to drive and optimize its global ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Agent in Teilzeit am Nachmittag (m / w / d)

Customer Service Agent in Teilzeit am Nachmittag (m / w / d)

Studienkreis GmbHSaarland, Merzig, DE
Ihnen gemeinsam weiter zu wachsen.Wiedereinstieg in das Berufsleben.Dann suchen wir Sie für die Themenbereiche.Beratung, Verkauf und Büroorganisation. Lernzentrum Manager in Teilzeit (m / w / d).Darauf ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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COO - Chief Operating Officer and Global Head Fund Operations

COO - Chief Operating Officer and Global Head Fund Operations

VP Bank (Luxembourg) SA & VP Fund Solutions (Luxembourg) SAMerzig, DE
COO - Chief Operating Officer and Global Head Fund Operations.Would you describe yourself as an enthusiastic, results-oriented person with an entrepreneurial mindset? Then you'll feel right at home...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Head of Scientific Affairs & Laboratory (m / f / d)

Head of Scientific Affairs & Laboratory (m / f / d)

LandewyckMerzig, DE
Head of Scientific Affairs & Laboratory (m / f / d).Erpeldange-sur-Sûre, Luxembourg.Luxembourg company with over 175 years' experience. FMC, FCT, accessories, vaping and new generation tobacco products)...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Tailor & Institutional Portfolio Management (M / F)

Head of Tailor & Institutional Portfolio Management (M / F)

Banque Internationale à Luxembourg (BIL)Merzig, DE
Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy.From its foundation, the BIL has always played an active role in the development of the Luxe...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
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Administrative Assistant (H / F / X)

Administrative Assistant (H / F / X)

Manpower Luxembourg S.A.Merzig, DE
Manpower Luxembourg is seeking a dedicated Administrative Assistant who will report to the Head of Restructuring and Resolutions Division and will work with all members of the Division (restructuri...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
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Head of Accounting - Strategic Role in a PSF - 140K

Head of Accounting - Strategic Role in a PSF - 140K

Austin BrightMerzig, DE
Are you a strategic accounting leader ready to drive change, structure teams, and elevate performance in a fast-paced and rewarding environment? This. Located in the heart of Luxembourg City, this d...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
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Technical Training Officer (m / f / x)

Technical Training Officer (m / f / x)

LuxairMerzig, DE
Technical Training Officer (m / f / x).Keep Technical Training records updated according to current internal regulations in force. Support and forward the required info to the Head of Technical Training...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Internal Accountant - 80K per year, More Than 30 Days of Holidays

Senior Internal Accountant - 80K per year, More Than 30 Days of Holidays

AbiomisMerzig, DE
Senior Internal Accountant – 80K per year, More Than 30 Days of Holidays.Luxembourg-based service provider is a dynamic and multicultural company with a team of around. With more than 20 nationaliti...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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General Coordinator (m / f / x)

General Coordinator (m / f / x)

Fondation Follereau LuxembourgMerzig, DE
Are you passionate about humanitarian work and managing teams in a company on a human scale? Then join the.Fondation Follereau Luxembourg (FFL). We are looking for a motivated individual to coordina...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Division – Surveillance II (m / f)

Head of Division – Surveillance II (m / f)

Commission de Surveillance du Secteur Financier (CSSF)Merzig, DE
Vor 30+ Tagen
Stellenbeschreibung

Mission

Considering the growth of the number of payment and electronic money institutions subject to the prudential supervision of the CSSF as well as the arrival of future non-bank EMT issuers, crypto-asset service providers and non-bank ART issuers, it has been decided to split the current division « Surveillance des établissements de paiement et de monnaie électronique » into two divisions « Surveillance I » and « Surveillance II ». Each division will be in charge of the prudential supervision of a portfolio of institutions. The allocation of institutions between both divisions will be based on criteria related to the business model of the supervised institutions.

Through the present offer, you apply for the role of head of the division « Surveillance II ».

Role & responsibilities

  • Take charge for the daily monitoring of the division’s prudential supervision tasks
  • Manage the team under your responsibility
  • Provide support and advice to agents in the treatment of their files
  • Monitor the reviews and work performed by the division in line with agreed deadlines
  • Draft and review analyses
  • Identify prudential supervision issues as they arise and propose adequate solutions
  • Participate in working groups and follow development projects within the IPIG department
  • Participate in the drafting, implementing and updating of internal procedures related to the prudential supervision role of the division
  • Process official requests or questions addressed to the CSSF in relation with the supervision of the concerned institutions
  • Regulatory watch in relation with payment and crypto-asset services

Your profile

  • Four- or five years university degree (Master level) in finance / economics or law or any other orientation related to the division's activity
  • Proven professional experience in the prudential supervision
  • Knowledge of the applicable regulatory framework of the institutions supervised by the division (i.e. PSD 2, MICAR) is considered as a considerable advantage
  • Capacity to manage people
  • Easy oral communication and writing skills
  • Critical thinking, good analytical and synthesis skills
  • Good organisational skills : ability to manage multiple files in parallel / sense of priorities
  • Good interpersonal qualities
  • Sense of responsibility, confidentiality and discretion
  • Professional proficiency in written and spoken French and English. Knowledge of German and / or Luxembourg will be considered as an asset
  • Flexibility and sense of initiative

    • The successful candidate (m / f) will be hired as public employee (“employé de l’Etat”) under a permanent contract. If the candidate meets the required conditions, s / he will be asked to apply for admission to the status of civil servant (“fonctionnaire de l’Etat”).

    Prior to the conclusion of the contract, the candidate must submit an extract from the criminal record (bulletin n°3), dated less than 2 months, in order to prove their conduct and integrity.