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Head of customer service Jobs in Werneuchen

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Head of customer service • werneuchen

Zuletzt aktualisiert: vor 20 Stunden
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Head of Telecom Wholesale

Head of Telecom Wholesale

Proximus LuxembourgBiesdorf, DE
Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets.Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NX...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Home sampling nurse - Care of Children - PICKEN DOHEEM service (M / W)

Home sampling nurse - Care of Children - PICKEN DOHEEM service (M / W)

BIONEXTBiesdorf, DE
Your strong experience in caring for children, particularly during sample collections, will be a key asset.You will work within a young and motivated team, benefiting from advanced digital solution...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German-speaking customer service advisor at Telecom Industry

German-speaking customer service advisor at Telecom Industry

City Job OffersMarzahn-Hellersdorf, DE
German-speaking customer service advisor for a Telecom Company.Are you a Telecom enthusiast eager to merge your passion with your professional life? This is your chance to accelerate your career! #...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head Of Fraud Prevention

Head Of Fraud Prevention

Advanzia BankBiesdorf, DE
We’re looking for a dynamic and experienced Head of Fraud Prevention to join our Customer Service department and take the lead in protecting our customers and operations. In this role, you will help...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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HEAD OF TERMINAL OPERATIONS

HEAD OF TERMINAL OPERATIONS

lux-AirportBiesdorf, DE
Your next professional destination : lux-Airport - Findel - Luxembourg.Do you know the airport as a passenger?.Do you know Luxembourg airport as a passenger?. Would you like to join our team?.Airport...Mehr anzeigenZuletzt aktualisiert: vor 20 Stunden
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Head of Legal - M&A, Transactions & Corporate Governance

Head of Legal - M&A, Transactions & Corporate Governance

Austin BrightBiesdorf, DE
Are you a seasoned legal professional looking for a strategic role in an international financial group? Our client, a well-established European leader in financial asset management, is seeking a.As...Mehr anzeigenZuletzt aktualisiert: vor 2 Tagen
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Customer Service Representative M / F

Customer Service Representative M / F

RandstadBiesdorf, DE
CUSTOMER SERVICE REPRESENTATIVE (Pommerloch).We are looking to reinforce the Customer Service department of our customer, playing a pivotal role within the company. As Customer Service Representativ...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
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Customer Service Officer quadrilingue (M / F / X)

Customer Service Officer quadrilingue (M / F / X)

House of TrainingBiesdorf, DE
Créée en 2015 par la Chambre de Commerce et l’Association des Banques et Banquiers Luxembourg (ABBL), la House of Training est une fondation qui a pour mission de développer et de renforcer les com...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Sales (m / f) – CDI

Head of Sales (m / f) – CDI

Fachmaart Robert SteinhäuserBiesdorf, DE
Rejoignez une entreprise dynamique et pilotez la stratégie commerciale !.Fachmaart Robert Steinhäuser - acteur incontournable depuis 1903. Vente en gros et au détail de matériaux, produits et servic...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Division “HR Administration and Analytics” (m / f)

Head of Division “HR Administration and Analytics” (m / f)

Commission de Surveillance du Secteur Financier (CSSF)Biesdorf, DE
As part of the “HR Administration & Analytics” division, you will be responsible for managing a team, coordinating, monitoring work on HR administration and HR-related data analysis, to help positi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Service Unit - Technical Services (m / f / n)

Head of Service Unit - Technical Services (m / f / n)

EncevoBiesdorf, DE
Head of Service Unit - Technical Services (m / f / n).You develop, propose and implement medium-term plans, budget and the related strategies with subsidiary CEOs after approval by the Management Commi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Representative

Customer Service Representative

PM-International AGBiesdorf, DE
PM-International is Europe’s largest retail distribution company in the area of health, fitness and beauty.For more than 31 years we have set up the highest standards for development, manufacturing...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Head of Solution Engineering

Head of Solution Engineering

TechBiz Global GmbHBernau, BB, DE
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.If you're looking for an exciting opportunity to grow in an innovative environment, this could be the p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Marketing & Sales - Telecom B2C

Head of Marketing & Sales - Telecom B2C

POST LuxembourgBiesdorf, DE
Acteur majeur des télécoms et opérateur national du service postal et financier postal, le groupe POST Luxembourg est un pilier incontournable de l'économie luxembourgeoise.Le département Sales & M...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Mitarbeiter (M / W / X)

Customer Service Mitarbeiter (M / W / X)

GH intérim WiltzBiesdorf, DE
GH Interim Sàrl ist ein Unternehmen, das von zwei Partnern gegründet und geführt wird, die über langjährige Erfahrung im Bereich der Personalverwaltung verfügen. Die Teams von GH Interim setzen sich...Mehr anzeigenZuletzt aktualisiert: vor 25 Tagen
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Head of WB Financial Institutions Coverage Luxembourg

Head of WB Financial Institutions Coverage Luxembourg

ING LuxembourgBiesdorf, DE
At ING, we believe in empowering our people to reach their full potential.Our inclusive culture ensures that everyone has the opportunity to grow, make an impact, and contribute to our mission of s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Agent Customer Service Center - CDD 12 mois (m / f / n)

Agent Customer Service Center - CDD 12 mois (m / f / n)

EnovosBiesdorf, DE
Agent Customer Service Center - CDD 12 mois (m / f / n).Vous offrez aux clients un service de qualité à travers tous les canaux de communication disponibles (téléphone, e-mail, Enoshops…).Vous gérez le...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Clinical Genetics Service (m / f)

Head of Clinical Genetics Service (m / f)

LNS - Laboratoire National de SantéBiesdorf, DE
Head of Clinical Genetics Service (m / f).TYPE DE CONTRAT : CDI - temps plein.We are currently seeking an experienced .Clinical Genetics Service within our . We offer a full-time (40h / week) and perman...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Accounting (m / f / n)

Head of Accounting (m / f / n)

CreosBiesdorf, DE
You lead, motivate and supervise the accounting team, fostering collaboration and professional growth across all functions. You supervise and coordinate the investment accounting process, ensuring a...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Global Head of TA KYI Transformation (M / F)

Global Head of TA KYI Transformation (M / F)

BNP PARIBASBiesdorf, DE
The Securities Services business of BNP Paribas is one of Europe's leading providers of custody services for securities.The Luxembourg branch plays a major part in its operations, offering clients ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Head of Telecom Wholesale

Head of Telecom Wholesale

Proximus LuxembourgBiesdorf, DE
Vor 30+ Tagen
Stellenbeschreibung

About Proximus Luxembourg

Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NXT and more recently Codit.

With PSF support status, the company has almost 750 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and make their customers' personal and professional activities ever more secure.

Proximus Luxembourg is actively contributing to the acceleration of Luxembourg's digitalisation and its economic influence through the development of connectivity, resilient infrastructures and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.

Proximus Luxembourg is a subsidiary of the Proximus group (Euronext Brussels : PROX), provider of digital services and communication solutions operating in the Belgian and international markets.

Your mission :

As the Head of Telecom Wholesale department, your key Responsibilities will be to :

  • Develop and execute strategies to grow wholesale revenue through mobile, voice, SMS, data, connectivity, and IP services.
  • Identify, onboard, and manage relationships with international and domestic carriers, ISPs, MVNOs, and other wholesale partners.
  • Negotiate commercial agreements including rates, pricing, and contractual terms.
  • Elaborate commercial offers and manage respective P&Ls.
  • Ensure the company meets wholesale sales targets and revenue objectives.
  • Collaborate with technical teams to ensure efficient implementation and resolution of operational matters.
  • Ensure compliance with regulatory requirements and internal policies.
  • Participate in industry events and forums to enhance the company’s profile and foster strategic partnerships.

Your profile :

Requirements / Qualifications :

  • Bachelor’s degree in Telecommunications, Business, or a related field.
  • Minimum of 5 years of experience in telecom wholesale, carrier relations, or international voice / data trading.
  • Strong negotiation, analytical, and interpersonal skills.
  • Proven ability to work under pressure and manage multiple partnerships in a dynamic, fast-paced environment.
  • Fluency in English is required; French is highly desirable. Additional languages are considered a strong advantage.

    • Our offer :

    A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.

    Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.

    If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.