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Helpdesk it • wallerfangen

Zuletzt aktualisiert: vor 5 Tagen
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NSI - System Support Representative FR / EN - Internal & client site

NSI - System Support Representative FR / EN - Internal & client site

NSI Luxembourg PSFMerzig, DE
To reinforce our teams, we are looking for a .System Support Representative .Responsible for the contact with the user .Analyze the nature of the incident. Policy Groups, Active Directory…).Update i...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
IT-Support (m / w / d) Helpdesk

IT-Support (m / w / d) Helpdesk

DIS AGVölklingen, Baden-Württemberg, DE
Bringen Sie Ihre IT-Fähigkeiten in ein innovatives Unternehmen ein und profitieren Sie von neuen Herausforderungen!.IT-Supporter (m / w / d), der sich gerne neuen Aufgaben stellt und Berufserfahrung im...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Helpdesk-Spezialist (w / m)

Helpdesk-Spezialist (w / m)

ExperisMerzig, DE
Experis Luxemburg sucht derzeit Helpdesk-Spezialist (m / w) für ein sehr großes und renommiertes Unternehmen in Luxemburg. Gelegentlicher Vor-Ort-Support für Endnutzer.Aufrechterhaltung eines hohen Ni...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Ausbildung Fachinformatiker / in für Systemintegration (m / w / d)

Ausbildung Fachinformatiker / in für Systemintegration (m / w / d)

Robert Müller GmbHSaarlouis
Bist du auf der Suche nach einer Berufsausbildung, die nicht nur deinen Interessen und Vorstellungen entspricht, sondern bei der du auch als vollwertiges Teammitglied alleine Verantwortung überne...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Experienced lawyer– IP / IT (m / f)

Experienced lawyer– IP / IT (m / f)

Arendt & MedernachMerzig, DE
Arendt & Medernach is the leading independent business law firm in Luxembourg with over 800 professionals.The firm’s international team of more than 450 legal experts represents Luxembourg and fore...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Project Manager

IT Project Manager

Proximus LuxembourgMerzig, DE
Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets.Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Proximus NX...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Responsable de domaine IT - Infrastructure Microsoft

Responsable de domaine IT - Infrastructure Microsoft

FoyerMerzig, DE
Le Responsable de Domaine IT - Infrastructure Microsoft est chargé de la gestion, de l'administration et de l'évolution des infrastructures Microsoft au sein de l'organisation.Ce rôle stratégique i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Technician (m / f / d) - IT department

Technician (m / f / d) - IT department

apps.lu by Kirepo SàrlMerzig, DE
Technician (m / f / d) wanted for our IT department .IT solutions for our customers.To strengthen our team, we are now looking for a motivated. Installing, maintaining and supporting our IT systems.Anal...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
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IT Service Management Trainee (M / F)

IT Service Management Trainee (M / F)

Advanzia BankMerzig, DE
Looking to kick-start your career in the world of IT? We’ve got the perfect opportunity for you!.Dive in and get hands-on experience in the world of payments and credit cards, working for an unconv...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT System Engineer (M / F)

IT System Engineer (M / F)

CLdN SAMerzig, DE
CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions.Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Eu...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Manager - Linux architect M / F

IT Manager - Linux architect M / F

Hays LuxembourgMerzig, DE
Are you looking forward to taking on a new role as an IT Manager - Linux Architect ?.A client in the IT Services is currently looking for a IT Manager - Linux Architect, CDI.The company is located ...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Helpdesk Level 2 (M / F)

Helpdesk Level 2 (M / F)

RandstadMerzig, DE
Randstad is the world's leading HR services company.We know how important a job is in a person's life, and we put all our energy into helping you find the right one for you.A job in which you'll th...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
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IT Project Manager

IT Project Manager

lux-AirportMerzig, DE
Airport - Société de l’Aéroport de Luxembourg SA.Your next professional destination.Do you know Luxembourg airport as a passenger? . Would you like to join our team?.Airport is the company that oper...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT Security Officer Network

IT Security Officer Network

ING LuxembourgMerzig, DE
In order to strengthen the delivery organisation, ING Luxembourg is looking for an.In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex envi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Praktikant (w / m / d) IT – Entwicklung

Praktikant (w / m / d) IT – Entwicklung

DekaBank Deutsche Girozentrale - Niederlassung LuxemburgMerzig, DE
Praktikant (w / m / d) IT – Entwicklung.Wir sind die Niederlassung der .Wie betreuen das Groß- und Firmenkundengeschäft der DekaBank und unterstützen beim Depot- und Verwahrgeschäft.Sind Sie bereit? Ge...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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NSI - System Support Representative FR / EN - Internal & client site

NSI - System Support Representative FR / EN - Internal & client site

NSI Luxembourg PSFMerzig, DE
Vor 24 Tagen
Stellenbeschreibung

To reinforce our teams, we are looking for a  System Support Representative  speaking French & English.

Your main responsibilities :

  • Responsible for the contact with the user  after escalation  from the first line Helpdesk team
  • Analyze the nature of the incident  and are capable to  provide a profound solution  or assist the user in a workaround
  • Handle  more advanced administration tasks  (Policy Groups, Active Directory…)
  • Update incident log in incident tracking tool  and  route of incident to the Infrastructure Team
  • Propose  improvement suggestions  in incident, problem and change management

Your profile : Technical Skills

  • You have at least 3-5 years of experience as a Helpdesk Agent with the ability to resolve technical incidents
  • Familiar with environments such as  Windows 10, Windows Server 2019 / 2022 / 2025 . Linux is a plus
  • Advanced knowledge of  Microsoft 365 (Administration), Azure, and Citrix
  • Familiar with ticketing tools and ITIL guidelines
  • Experience working with  Hyper-V or VMware  environments; Nutanix is a plus
  • Ideally, experience with software deployment tools  (SCCM / Intune)

    • Soft Skills

  • Strong communication skills (verbal and written) with the capacity to work in a dynamic environment
  • Motivated with a “can-do” attitude
  • Client / service oriented
  • Team player with the ability to communicate with different teams (Helpdesk, Infrastructure…)
  • Autonomous and proactive
  • Flexible and open to working in shift mode (6 am to 10 pm, night shifts, and weekends)
  • Open to working from company sites (Bertrange and Esch-sur-Alzette) and customer sites

    • If at the end of the recruitment process your application is successful, you will be asked for a criminal record.

    What is offered 🤝 :

  • Take the opportunity to join our "NSI family", where human values remain at the heart of our priorities
  • Permanent contract
  • Training courses
  • Dynamic and innovative environment
  • Be in the position to open your career perspectives
  • Competitive salary package

    • If you do not receive any answer within around 20 days, you should consider that we cannot proceed with your application.