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Job in Germany : IT Operations Team Lead (m / f / d) - Global User Support

Job in Germany : IT Operations Team Lead (m / f / d) - Global User Support

TecAlliance GmbHGrafenrheinfeld bei Schweinfurt
IT Operations Team Lead (m / f / d) – Global User Support.TecAlliance interconnects entirely global automotive aftermarket data & knowledge from order to invoice. Over 900+ colleagues work relentles...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
IT Operations Team Lead (m / f / d) – Global User Support

IT Operations Team Lead (m / f / d) – Global User Support

TecAllianceGrafenrheinfeld, Bayern, .DE
Helping our customers to sell more parts & make things easier with our data and solutions based on our globally leading data standards. TecAlliance interconnects entirely global automotive afte...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
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IT-Fachkraft (m / w / d)

IT-Fachkraft (m / w / d)

Fachklinikum Mainschleife GmbHVolkach, Bayern, DE
Voll- oder Teilzeit, die die Betreuung eines kleinen Fachkrankenhauses mit einer innovativen,.Infrastruktur übernehmen möchte. Sie haben die Chance, bei uns vielfältige spannende Herausforderungen g...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Sales Manager IT (m / w / x)

Sales Manager IT (m / w / x)

FIS-ASP Application Service Providing und IT-Outsourcing GmbHGrafenrheinfeld, Deutschland
Generierung von Leads, Akquisition von Neukunden, Betreuung von Bestandskunden.Analyse von Kundenanforderungen.Verkauf von kundenindividuellen Lösungen für Hybrid Cloud Szenarien.Organisa...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT Support Engineer

IT Support Engineer

ISG International Service GroupBavaria
30,00 € stündlich
IT Support Engineer Großwallstadt, Germany OnsiteAPPLYJoin a fast-growing IT and Engineering solutions provider with a global presence across the EMEA region and the USA. Our client specializes in d...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT-Administrator (m / w / d)

IT-Administrator (m / w / d)

citadelle systems AGVolkach, Bayern, Deutschland
Quick Apply
Sonnenberg 16, 97332 Volkach, Deutschland.Administration, Installation, Konfiguration und Betreuung von Client- und Serversystemen im Microsoft Umfeld. Administration von Windows-Server-Anwendungen ...Mehr anzeigenZuletzt aktualisiert: vor 20 Tagen
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IT Consultant Informationssicherheit (m / w / d) - Information Security Consultant

IT Consultant Informationssicherheit (m / w / d) - Information Security Consultant

Ratbacher GmbHGrafenrheinfeld, Germany
Wir sind eine der führenden IT Personalberatungen der DACH-Region.Unsere Vision? Wir bringen IT Spezialisten mit den attraktivsten Arbeitgebern zusammen. Seit über 15 Jahren motiviert uns diese vera...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
Vermessungstechniker / Vermessungsingenieur für Kunden Support

Vermessungstechniker / Vermessungsingenieur für Kunden Support

TrimbleWiesentheid, Germany
Vollzeit
Vermessungstechniker / Vermessungsingenieur (m / w / d) im Bereich Kunden Support.Zur Unterstützung unserer nationalen und internationalen Kunden sowie Händler suchen wir ab sofort eine / n Vermessungste...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Remote Field Service Engineering Specialist

Remote Field Service Engineering Specialist

FlowserveBavaria, Germany
Homeoffice
Vollzeit
The Field Service Engineering Specialist (for Electric Actuation & Digital Products) is a customer facing extension of the Flowserve digital products and automation engineering team.This engineer w...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT - Administrator (m / w / x)

IT - Administrator (m / w / x)

Franken-Landschulhelm Schloss GaibachVolkach, Bayern, DE
FLSH SCHLOSS GAIBACH Zweckverband Bayerische Landschulheime Das Franken-Landschulheim Schloss Gaibach, öffentliche Inter- natsschule des Zweckverbandes Bayerische Landschulheime, München sucht näch...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT-Administrator (m / w / d)

IT-Administrator (m / w / d)

K&K Software AGGerolzhofen, Deutschland
Zur Verstärkung unseres Business IT-Teams suchen wir dich als IT-Administrator (m / w / d)!.Wir sind die K&K Software AG, ein Team von rund 30 Mitarbeitenden mit Sitz in Gerolzhofen.Seit ü...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Field Service Engineer / Equipment Engineer– EMEA

Field Service Engineer / Equipment Engineer– EMEA

microTECH Global LtdBavaria, Germany
Unbefristet
Field Service Engineer / Equipment Engineer– EMEA.MUST BE - High flexibility, motivation and willing to travel within Europe and overseas regularly. Install, start-up and service Vacuum equipment and...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT System Engineer – Virtualisierungslösungen (m / w / d)

IT System Engineer – Virtualisierungslösungen (m / w / d)

TRIPS GmbHGrafenrheinfeld, Deutschland
Für den Ausbau unserer IT suchen wir dich ab sofort als IT-System Engineer für Virtualisierungslösungen (m / w / d) an unserem Standort Grafenrheinfeld. Diese Arbeitsbereiche erwarten dic...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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IT-Systemadministrator (m / w / d)

IT-Systemadministrator (m / w / d)

Georg Rügamer GmbHSchwebheim bei Schweinfurt, Germany
Unser fränkisches Traditions­unternehmen mit Sitz in Schweb­heim (ca.Mitarbeiter), Landkreis Schweinfurt, beschäftigt sich seit 1929 mit getrockneten Gemüsen, Gewürzen und Kräutern.Wir haben uns zu...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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IT Consultant Informationssicherheit (m / w / d) - Information Security Consultant

IT Consultant Informationssicherheit (m / w / d) - Information Security Consultant

Ratbacher GmbH KarriereGrafenrheinfeld, Germany
Mein Kunde aus dem Raum Würzburg bietet seinen Partnern durch intelligente und effiziente IT-Lösungen einen echten Mehrwert, der sowohl die Produktivität als auch die Wettbewerbsfähigkeit stärkt! A...Mehr anzeigenZuletzt aktualisiert: vor 19 Tagen
DevOps Ingenieur / IT-Engineer (w / m / d) - Factory Data

DevOps Ingenieur / IT-Engineer (w / m / d) - Factory Data

MCABayern (Bavaria)
MCA ist ein internationaler Akteur in der Ingenieurs- und Hightech-Beratung.Unser Know-how und unsere Erfahrung haben wir seit über 25 Jahren in vielen Branchen gesammelt und dies macht uns zu eine...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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German Online Marketing Consultant - Barcelona (with Relocation Support)

German Online Marketing Consultant - Barcelona (with Relocation Support)

Cross Border TalentsBavaria, Germany
Quick Apply
Are you enthusiastic about digital marketing and sales? If you thrive in a dynamic environment and are eager to apply your skills in optimizing online advertising campaigns, we have an exciting opp...Mehr anzeigenZuletzt aktualisiert: vor 6 Stunden
IT Specialist System Integration

IT Specialist System Integration

ARYZTA DeutschlandGerolzhofen
Mitarbeiter bei ARYZTA Bakeries Deutschland GmbH produzieren an den Standorten Eisleben, Gerolzhofen und Nordhausen in bester deutscher Backtradition und auf modernsten Anlagen traditionelle und in...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
IT-Systemadministrator (m / w / d)

IT-Systemadministrator (m / w / d)

WeiKa GmbHVolkach, de
IT-Systemadministrator (m / w / d).WeiKa GmbH, Standort Volkach.Für ein innovatives IT-Unternehmen aus der Region Volkach suchen wir einen motivierten IT-Systemadministrator (m / ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Mitarbeiter in der IT-Abteilung (gn) bei den Starnberger Kliniken in Starnberg

Mitarbeiter in der IT-Abteilung (gn) bei den Starnberger Kliniken in Starnberg

Starnberger KlinikenBayern, DE
Quick Apply
Starke Perspektiven für Ihre Zukunft in einer der wichtigsten Branchen.Gesellschaft : Im Verbund stark ist die Holding „Starnberger Kliniken GmbH“. Als Tochtergesellschaft des Landkreises Starnberg b...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Job in Germany : IT Operations Team Lead (m / f / d) - Global User Support

Job in Germany : IT Operations Team Lead (m / f / d) - Global User Support

TecAlliance GmbHGrafenrheinfeld bei Schweinfurt
Vor 6 Tagen
Stellenbeschreibung

IT Operations Team Lead (m / f / d) – Global User Support

TecAlliance interconnects entirely global automotive aftermarket data & knowledge from order to invoice. Over 900+ colleagues work relentlessly globally together in 140 countries and counting. We are owned by 34 automotive companies like Bosch, Continental, Rheinmetall, or ZF and proudly connect all data for them.

We are looking for an IT Operations Expert (m / f / d) who will be responsible for providing high-quality functional internal IT services to TecAlliance employees across the globe. This role is critical to ensuring the smooth operation of IT services for newcomers and our everyday business functions. In short, you will be responsible for keeping our IT operations running smoothly.

The location of this position is Germany, with the option to work remotely or from any of our locations within the country.

This role will be for you if you like these tasks :

  • Team Leadership : Lead, motivate, and develop a twelve person international IT support team, ensuring a positive and collaborative work environment.
  • Process Optimization : Continuously assess and improve support processes, implementing best practices to boost efficiency and service quality.
  • Quality Management : Oversee service standards, monitor KPIs, and prepare performance reports to ensure adherence to internal SLAs.
  • Internal Communication : Serve as the main point of contact between the support team and other departments, facilitating effective communication and knowledge sharing.
  • Employee Satisfaction : Quickly resolve IT queries, ensuring a seamless experience and driving higher internal customer satisfaction.

Your profile :

  • You hold a degree in Computer Science, Business Informatics, or a related field.
  • You have extensive experience leading IT support teams, with a strong track record in process optimization and quality management.
  • You possess a deep understanding of IT user support processes and internal service management systems; knowledge of ITIL or similar frameworks is highly valued.
  • You excel in leadership, demonstrating intercultural competence and exceptional communication skills in both German (min B2) and English (min C1).
  • You are proactive and solution-oriented, with a willingness to travel internationally on occasion.
  • If you're experienced with ITIL or comparable frameworks, you're the exceptional talent we're searching for!
  • Benefits

    Contracts, Salary, and non-monetary benefits

  • All our contracts are by default unlimited (probation period is six months)
  • Our fixed base salary is paid within 12 salaries and as extra, you have a 10% variable that is based on company performance
  • Company credit card for travel : whenever you travel a lot you know the struggle. You have to advance travel costs. Never do that again. With your company credit card your cash stays with you as long as you hand in your expense bill promptly.
  • Company pension plan
  • Group accident insurance
  • Bike leasing
  • Discounts on our corporate benefits program with a broad range of partners
  • In case you work on one of our sites, we offer subsidized meals
  • Location-independency & flexibility stays with us :

  • Full Remote
  • we work fully remotely within Germany and you can work from anywhere; however we have regular on-site team events and you can work at any of our sites in Germany
  • Structured Onboarding : you receive an individual onboarding plan, have multiple onboarding days in the beginning, and a wealth of e-learning, training, and documentation besides your team at your disposal
  • Set-up : for this, we will provide you with a tailored tech set-up (Dell devices, the standard remote package includes a notebook, 2monitors, headset, mouse + keyboard, docking station)
  • Vacation : 30 days a year
  • Balance job & life : Flexible working hours : you decide where and when you work
  • OKRs instead of micromanagement : our OKRs ensure that our leadership style is based on results, not the process. Or in other words, we practice extreme ownership.
  • Culture :

  • Kununu Top Company 2023 : we´re proud to state that our score currently sits at 4,2 / 5 score with an 85%+ recommendation rate
  • We value ownership, cooperation, entrepreneurial thinking & and self-reflection to communicate effectively as ONE team
  • Team culture is Key! We have fun at work and beyond : There is always something to celebrate and regular team events.
  • Come as you are - do you prefer T-shirts over a shirt? Great.
  • Your contribution matters : shape our value-driven culture and agile transformation together with your colleagues – we´re curious, want to go one step further, build further trust together, and join forces to tackle our challenges as a team
  • Please note
  • that TecAlliance can only consider candidates for employment who are legally authorized to work in a country listed in the job posting, where we have an established legal entity and payroll system. Unfortunately, we are currently unable to hire candidates who require relocation, visa support, or are located outside of that country. Of course you can apply, if you hold a work permit and are willing to / or already moved to the country. Thank you for your understanding.
  • that it is not possible to work outside of the country you are applying for. Meaning that, if you apply e.g. for Germany, you must work from within Germany. It is not possible to work from abroad. You can work at any location within the borders of the listed country, unless the job posting specifies a certain City.
  • Contract title : your position is part of our job profile IT Lead and has the contract title “User Support Team Lead”. Our generic job profiles compare groups of employees with similar tasks that are part of the same area of responsibility / team. The displayed title above ensures that you can find us.
  • Department

    Corporate IT

    Role

    IT-Operations

    Locations

    Grafenrheinfeld [Schweinfurt], Ismaning [Munich], Weikersheim [Würzburg], Cologne, Germany Remote

    Remote status

    Employment type

    Hybrid Remote

    Full-time

    TecAlliance GmbH

    97990 Weikersheim

    www.tecalliance.net

    We welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability or other characteristics.