Java software engineer Jobs in Lorsch

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles : Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars   Science & Diagnostics , a family-owned company focused on veterinary care.

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Job Title :  IT Support Engineer (m / f / d)

Location :  Viernheim, Germany

Essential Duties and Responsibilities :

• Act as a single point of contact for IT-related issues and requests.
• Provide support for LIS (Laboratory Information System).
• Cover first line IT support services including incident and request management.
• Troubleshoot and resolve common technical problems.
• Escalate complex issues to the IT Operations Team and related platforms.
• Maintain accurate records of all incidents and requests using the IT service management system.
• Assist in the deployment and configuration of new hardware and software.
• Provide user training and support to ensure efficient use of IT systems.
• Collaborate with other IT team members to ensure a high level of service delivery.
• Monitor IT systems and infrastructure to ensure optimal performance.
• Participate in IT projects as required.
• Local engagement on IT relevant requests

Experience & Skillset required :

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Note to Search Firms / Agencies

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