Junior it consultant Jobs in Düsseldorf

Job Description

Company Description :

ManageEngine , the division of Zoho Corporation focused on enterprise IT management, provides comprehensive IT management solutions used by more than 280,000 organizations globally. Our products streamline operations in areas such as IT service management, network performance, endpoint security, IT analytics, identity management, and cloud solutions. At ManageEngine, we combine innovation with simplicity to empower IT teams in effectively managing complex infrastructures, improving productivity, and ensuring business continuity.

Learn more about us :   https : / / www.manageengine.com

Key Responsibilities :

• Handle end-to-end ManageEngine solution presales engagements through face-to-face and online meetings.
• Provide demo, presentations & conduct reseller / partner training on ManageEngine solutions.
• Collaborate with product engineering teams to stay up to date on ManageEngine product and feature updates.
• Engage with existing ManageEngine customer to make sure they are happy customers and identify any upsell / cross sell opportunities, if any.
• Act as a trusted advisor and technical SPOC for the strategic accounts.

Requirements

Benefits

It is important for the applicant to hold a national or EU passport, have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

Join ManageEngine Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software!

Web : ManageEngine

Requirements

IT Expertise : Strong IT skills with a solid understanding of IT operations management, IT security, and observability. Communication : Excellent verbal and written English communication skills, with the ability to convey technical concepts to both technical and non-technical audiences. Consulting Experience : Previous experience in a technical consulting role, particularly in IT operations management and IT security. Monitoring & Security Tools : Hands-on experience with tools like ServiceNow, Ivanti, Splunk, Darktrace, LogRhythm, Halo, SolarWinds or similar platforms is essential. Presentation Skills : Strong presentation and demonstration skills, with the ability to engage and influence clients effectively. Travel : Flexibility to travel extensively within the UK and Ireland, often at short notice. Self-Motivated : Ability to work independently, manage time efficiently, and prioritize tasks effectively. UK passport or valid work authorization is required. Key Responsibilities : Presales Engagement : Conduct end-to-end presales activities, including face-to-face and virtual meetings, product demonstrations, and POCs for ManageEngine solutions. Customer Success : Engage with existing customers to ensure satisfaction, provide technical guidance, and identify upsell / cross-sell opportunities. Technical Consultancy : Act as a technical SPOC for strategic accounts, delivering tailored solutions for IT service management (ITSM), security, IAM, PAM, and more. Build Relationships : Build strong relationships with key stakeholders, including customers, partners, and internal teams, ensuring trust and collaboration at every level. RFI / RFP Management : Respond to RFI / RFP requests with detailed technical insights and proposals. Training & Collaboration : Conduct training sessions for resellers / partners and collaborate with engineering teams to stay updated on product developments. Compliance Support : Assist customers with GDPR, ISO 27001, and other regulatory standards using ManageEngine tools.