Klinischer monitor Jobs in Sulzbach
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Klinischer monitor • sulzbach
Technical Support - Cloud Products
OVHcloudSaarbrücken, DEProjektleiter und Anwendungsbetreuer für Klinische Systeme (m / w / d)
Marienhaus Dienstleistungen GmbHNeunkirchen, DEClinical Research Assistant (m / w / d) - St. Ingbert
IQVIASaarbrücken, Saarland, Germany- Gesponsert
Oberarzt Neurologie / Neuroimmunologie / Multiple Sklerose | Akut (w / m / d)
FIND YOUR EXPERT – MEDICAL RECRUITINGSaarbrücken, DEIT Core Banking – Business Services (m / w / d) in Saarbrücken (37561852)
ODDO BHFSaarbrücken, GermanyKaufmännischer Direktor (m / w / d)
Knappschaftsklinikum Saar GmbHPüttlingen, Sulzbach- Gesponsert
Project Manager mfd - Kraftblock GmbH
KraftblockSaarbrücken, Saarland, GermanyCloud Support Consultant (m / f / d)
gridscale GmbHSaarbrücken, SL, DEProposal Manager / Writer – International Institutions
Edda InternationalGermany, SaarbrückenProduct Manager • Mainframe Modernization
Software AGSaarbrucken- Gesponsert
Oberarzt Neurologie / Neuroimmunologie / Multiple Sklerose |Akut (w / m / d)
FIND YOUR EXPERTSaarbrücken, Regionalverband Saarbrücken; Saarland, GermanyOberarzt / -ärztin für die Mund-, Kiefer- und Gesichtschirurgie (m / w / d)
Klinikum Saarbrücken gGmbHSaarbrückenTechnical Support - Cloud Products
OVHcloudSaarbrücken, DETechnical Support - Cloud Products M / F / X
Within your #OneTeam
Within OVH, the CCO Department is responsible for providing quality technical support (paid, free, 24 / 7, etc.) for all customers around the world. It provides technical support (telephone, email, social networks, etc.) for all OVH offers (Cloud, Telecom, Web). The Department is organized into 6 Departments : Cloud, Web, Telecom, KeepBiz (in charge of customer retention), Professional Services Cloud (in charge of monitoring large accounts) and Transversal Projects : workforce management, management and implementation of new tools etc.
Attached to the Team Leader Universe, you will be in charge of assistance in the use of our products (Cloud products). You will be the privileged interlocutor of our customers and will contribute to the optimization of customer satisfaction by providing them with quality technical advice.
Your main responsibilities
- Answer questions from multi-channel customers by qualifying their needs
- Develop a first technical diagnosis and provide solutions to incidents encountered by users
- Identify, detect incidents and quickly provide a technical and / or commercial solution
- Provide remote technical assistance by adapting to the level of knowledge of your interlocutors
- Guide the user to solve the problems encountered
- Ensure the follow-up of the customer relationship until the final processing of the request
- Inform the customer base following the call
- Master and apply all internal procedures applicable to customers
- Manage and monitor customer procedures with the various internal departments : technical, commercial
- Contribute to the drafting of procedures and various documentation
- Participate and manage different projects
- Report technical issues and anomalies to the various departments (com-dev-admin)
Your future impact
Skills required
Good interpersonal skills and a desire to deepen the customer's needs.
Fluent German and notions of technical English required (for the management of customers calls / tickets, as well as participation in internal meetings with the Corp EMEA and CA support teams, the Competency Center and the product RUN teams)
Linux, VMware, Network, hardware, virtualization, software
SQL, web, DRP, scripting, Baremetal, Kubernetes...