Laboratory technician Jobs in Blaustein
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Laboratory technician • blaustein
IS Hepdesk Technician, Ulm
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Teva PharmaceuticalsUlm, GermanyIS Hepdesk Technician, Ulm
TrimbleUlm (Transporeon), Germany- Vollzeit
Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently?
The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS. This position is perfect for someone looking to leverage their expertise in being the face of the IS department.
Not only do you provide help desk support services, you are also at the front line of our department and maintain the image and credibility of the department as a whole. Critical core competencies for this position are customer service, professionalism, communication, and strong technical skills.
The focus for this position is on service desk support, ticket queue coordination, process ownership, inventory control and project participation.
What You Will Do...
- You will support a variety of end-users onsite in our Ulm office.
- You will interface and collaborate with other IS departments to ensure that the office and users are working efficiently and that their technical needs are met. You’ll provide world-class customer service and work with a cohesive global IS team.
- Support end users with desktop support and deployment of hardware and software.
- Display a high-level of customer service and professionalism.
- Resolve issues individually or in conjunction with other IS staff and resources in a timely and effective manner.
- Communicate with peers, other IS staff, IS management, business group managers, and other employees in support of end users and the corporate IS infrastructure.
- Demonstrate and utilize excellent troubleshooting skills for all hardware used in support of Trimble’s computer user community, with a specific focus on Dell, Apple, and various mobile phones and tablets.
Who You Are...
What Skills & Experience You Should Bring...
Our Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.