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Legal specialist • landsberg

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Customer Operations Specialist

Customer Operations Specialist

Dover CorporationFinning, BY, DE
PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applic...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Mitarbeiter Administration (m / w / d)

Mitarbeiter Administration (m / w / d)

localjob.deLandsberg am Lech, Bayern, Deutschland
Als ein Unternehmen der Bodycote-Gruppe hat sich die Bodycote Specialist Technologies GmbH auf innovative Anwendungen für austenitische und martensitische rostfreie Stähle(S³P) spezialisiert.Unsere...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
HR Specialist Payroll (m / w / d)

HR Specialist Payroll (m / w / d)

Hilti GroupKaufering, Bayern, Deutschland
Als HR Specialist Payroll (m / w / d) bei der Hilti Deutschland AG sind Sie verantwortlich für die sach- und termingerechte Durchführung der monatlichen Lohn- und Gehaltsabrechnung.Sie stellen sicher, ...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
  • Gesponsert
EHS Specialist / Fachkraft für Arbeitssicherheit (m / w / d) Graben

EHS Specialist / Fachkraft für Arbeitssicherheit (m / w / d) Graben

Amazon Europe Core KarrierePenzing, Germany
Arbeitsschutz und Wohlergehen unserer Mitarbeiter : innen haben für Amazon höchste Priorität.Unsere Safety Specialists spielen dabei eine entscheidende Rolle. In dieser Funktion sorgst Du proaktiv für...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
  • Gesponsert
Sachbearbeiter (m / w / d) Abfertigung

Sachbearbeiter (m / w / d) Abfertigung

DACHSER SELandsberg, Germany
Logistics is People Business" - dieser Leitsatz macht deutlich, dass die Mitarbeitenden für DACHSER der Schlüsselfaktor für den Unternehmenserfolg sind. Gemeinsam verfolgen wir die Mission, die welt...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
SAP FICO Consultant

SAP FICO Consultant

Claremont ConsultingMünchen, Bayern
Responsible for the first and second level support of our ERP system SAP with the modules FI / CO and Serrala.Support related systems in the areas of treasury, payment and cash management.You are the...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Vopsitor airless - Germania : 2600 EUR net / 168 ore lucrate, Cazare plătită de firmă

Vopsitor airless - Germania : 2600 EUR net / 168 ore lucrate, Cazare plătită de firmă

MEISTERJOBEttringen, Germania
MeisterJob este o agenție de recrutare formată din specialiști cu experiență în plasarea de personal în străinătate.Oferim consultanță în găsirea și alegerea unui job mai bun.Punem la dispoziție in...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Controls Specialist

Project Controls Specialist

French ConsultingBavaria, DE
Quick Apply
We are looking for individuals who want to join our Team in Grafenwöhr and Hohenfels, Germany!.Apply Now! JOB OPENING Title : &#...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Operations Specialist

Customer Operations Specialist

PSGFinning, BY, DE
As Customer Operations Specialist (f / m / d) at em-tec you will be the first point of contact for all our customer inquiries regarding our products and services. Customer centricity and satisfaction ar...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Compliant Specialist (m / w / d)

Compliant Specialist (m / w / d)

persona serviceKaufering, DE
Du willst Dein Fachwissen in einem neuen Arbeitsumfeld einbringen? Dann bist Du hier genau richtig! Wir sind mehr als nur Recruiter : innen – wir sind Dein persönlicher Karriereberater.Unser Fokus : D...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Specialist (m / w / d)

Customer Care Specialist (m / w / d)

Estée Lauder Companies GmbHLandsberg am Lech, DE
Für unser Supply Chain Team in München suchen wir ab sofort einen.Customer Care Specialist (m / w / d).Steuerung der Supply Chain Prozesse für ausgewählte Kundengruppen. Verwaltung der Auftragseingänge ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
2nd Level Support Specialist (m / w / d)

2nd Level Support Specialist (m / w / d)

persona service AG & Co. KG • Niederlassung : LandsbergKaufering, DE
Deine Karriere hängt schon etwas länger im Ladebildschirm fest? Dann drücke ALT+F4 für Deinen alten Job, STRG+C Deinen CV, STRG+V in unsere Inbox und starte mit ENTER Dein Jobupgrade mit persona se...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
Data Engineering Solutions Design, Bayern

Data Engineering Solutions Design, Bayern

Axiom Software SolutionsBayern, Germany
Data Engineering Solutions Design Job Title : Data Engineering Solutions Design Base Location : Munich, Germany (Fully Remote / Hybrid) Duration : B2b Contract / FTC / FTE Experience : 8-10 Years ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter Administration (m / w / d)

Mitarbeiter Administration (m / w / d)

Bodycote Specialist; Technologies GmbHLandsberg am Lech
Als ein Unternehmen der Bodycote-Gruppe hat sich die Bodycote Specialist Technologies GmbH auf innovative Anwendungen für austenitische und martensitische rostfreie Stähle(S³P) spezialisiert.Unsere...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
  • Gesponsert
Hardware & Logistics Specialist (m / f / d)

Hardware & Logistics Specialist (m / f / d)

Academic Work GmbHKaufering, Bayern, Germany
Our client is dedicated to making construction better, offering innovative solutions for buildings, transportation routes and infrastructure. Join a global team as Hardware & Logistics Specialis...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Specialist Telematik

Specialist Telematik

BNP ParibasBavière
Bavière Postulez maintenant $( document ).DAB BNP Paribas ist die Bank für unabhängige Vermögensverwalter, Fondsvermittler, Anlageberater und institutionelle Kunden. Damit sind wir in diesem Segment...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Operations Specialist

Customer Operations Specialist

Dover CorporationFinning, BY, DE
Vor 5 Tagen
Stellenbeschreibung

PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit  psgdover.com .

We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere : with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.

PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE : DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.

em-tec is located in Finning, Germany, and has a 30-year history of producing innovative flow measurement equipment used in connection with cardiac, vascular and transplant surgery, dialysis and "life support" procedures, automated bioprocess monitoring, and laboratory and industrial processes where flexible tubing is used. The business was acquired by PSG in 2020. The medical segment, centered around larger Key Accounts, represents the largest share of the em-tec business with the balance primarily in Bioprocessing.

Position Summary : As Customer Operations Specialist (f / m / d) at em-tec you will be the first point of contact for all our customer inquiries regarding our products and services. Customer centricity and satisfaction are therefore your top priorities. Your role is to ensure a positive and efficient customer experience by responding to questions, resolving issues, and addressing concerns internally and externally. You will be the primarily responsible for managing order processing and maintaining customer relationships.

Essential  Duties and Responsibilities :

Order Management :

  • Drive the entire order process from quotation to invoicing as the main person responsible
  • Create order, shipment and invoice documents within our ERP system, ensuring that all actions are properly documented and aligned
  • Create customer-specific offers in collaboration with the respective Sales Manager
  • Prepare necessary export documents for international shipments and track them until they arrive at their foreseen destination
  • Actively manage larger frame orders, with a focus on both shipped and outstanding demand

Customer Relationship Management :

  • Build and develop collaborative relationships with our customers by providing high-level customer service
  • Respond to allcustomer inquiries via phone or e-mail in time and address them internally if not solved directly. Follow up regularly until the issue is resolved, always keeping, always having customer satisfaction in mind
  • Develop knowledge about our customers and their markets creating valuable insight supporting our Sales Representatives
  • Anticipate our customers’ stock level working with a consultant approach to ensure continous supply chains
  • Manage and maintain our customer and sales data within our CRM system
  • Data Quality and Compliance :

  • Act as quality control for all data within our ERP and CRM Tool, addressing non-conformities to the managers responsible making sure all data is always correct and up to data
  • Ensure all sales related activities performed are compliant with the applicable Quality Management System (ISO 13485) and its regulations
  • Be responsible for ensuring personal and company compliance with all Federal, State, local and company regulations, policies, and procedures
  • Qualifications / Requirements :

  • Bachelor’s Degree is a requirement
  • Minimum 3 years’ experience in Customer Service activities
  • Solid knowledge of CRM tools, preferably Salesforce
  • Strong affinity for technology and learning new systems - profound knowledge of Enterprise Resource Planning (ERP) systems and / or reporting tools is a plus
  • Aptitude for dealing with people in a customer-oriented and international environment
  • Advanced profiency in MS Excel, good knowledge of MS office
  • Fluency in English is essential
  • Personal Attributes :

  • Customer and service oriented
  • Commercially mindset with a strong sense for potential sales opportunities
  • Excellent communication skills, social and a team player
  • Self-organized with the ability to think beyond
  • Flexible, change embracing
  • High level of accuracy and attention to detail
  • Strong ability to organize and prioritize tasks in a dynamic, fast paced environment
  • Confident in handling ad-hoc issues while maintaining structure and focus
  • SWE #Li-EO1

    We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education / training, the position’s location, and the key skills needed for the position.  Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

    All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

    Attention Applicants : If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact  accommodations@psgdover.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.