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Medical representative • bergen

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Account Manager (m / f / d) with German & English

Account Manager (m / f / d) with German & English

FoundeverVirtual, Alle Standorte, DE
Account Manager (m / f / d) with German & English.Account Manager (m / f / d) with German & English.Join Foundever™ as an Account Manager (m / f / d) German & English speaking!. Are you passionate about buildin...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Clinical Support Specialist

Clinical Support Specialist

Guided SolutionsNiedersachsen
Our client is a leading MedTech company, that provides minimally invasive medical devices across the globe.As a family-owned business our client is committed to providing the best outcome for the p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Medical Science Liaison Manager (m / w / d) im Bereich Infection – Region Kiel, Bremen, Hannover, Göttingen

Medical Science Liaison Manager (m / w / d) im Bereich Infection – Region Kiel, Bremen, Hannover, Göttingen

AstraZenecaNiedersachsen,Germany
Vollzeit
Möglichkeiten für Ihre persönliche und berufliche Entwicklung.Denn für uns steht fest : wenn wir eine Chance auf Veränderung sehen, ergreifen wir sie und machen sie möglich.Denn eine Gelegenheit, eg...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Facharzt (m / w / d) Strahlentherapie in Niedersachsen

Facharzt (m / w / d) Strahlentherapie in Niedersachsen

Kappes & PartnerNiedersachsen
Facharzt (m / w / d) Strahlentherapie in Niedersachsen.MVZ mit mehreren Standorten + unmittelbare Anbindung an ein Krankenhaus + hoher Anteil bösartiger Tumore + exzellente Ausstattung (Varian Medical ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Gebietsleiter •in mylife Diabetescare / Sales Representative (m / w / d)

Gebietsleiter •in mylife Diabetescare / Sales Representative (m / w / d)

Ypsomed GmbHErfurt, Niedersachsen, Germany
Die Ypsomed GmbH mit Sitz in Liederbach bei Frankfurt am Main ist der deutsche Standort im wichtigsten Markt.Der Fokus unseres Geschäfts liegt auf der Entwicklung, Produktion und Vermarktung v...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Klinikleitung (m / w / d) in Vollzeit

Klinikleitung (m / w / d) in Vollzeit

Berlin-Chemie AGNiedersachsen, Germany
Medical Science Liaison Manager (m / w / d) - Gebiet Nord ~ Fachbereich : Medizin / Medical Affairs Einstiegszeitpunkt : ab sofort Vertragsart : unbefristet Arbeitszeit : Vollzeit Homeoffice : hybrides ...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
Pflegefachkraft (m / w / d) bundesweit

Pflegefachkraft (m / w / d) bundesweit

Tempton Personaldienstleistungen GmbHWinsen (Aller), Deutschland
5.400,00 € monatlich
Festanstellung (Vollzeit, Teilzeit).Mitsprache bei der Dienstplangestaltung.Durchführung von Pflegemaßnahmen und -evaluation. Teilnahme an Arztvisiten, Schichtübergaben sowie Pflegedokumentation.Ver...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior) Manager, Medical Science Liaison, Therapy Development, Transcatheter Mitral and Tricuspid Therapies (Germany)

(Senior) Manager, Medical Science Liaison, Therapy Development, Transcatheter Mitral and Tricuspid Therapies (Germany)

Edwards LifesciencesGermany, Niedersachsen, Remote
Homeoffice
Vollzeit
Innovation starts from the heart.At Edwards, we put patients first.We invest a significant proportion of our revenue towards research and development to drive and develop groundbreaking medical inn...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Account Manager (m / f / d) with German & English

Account Manager (m / f / d) with German & English

FoundeverVirtual, Alle Standorte, DE
Vor 3 Tagen
Stellenbeschreibung

Account Manager (m / f / d) with German & English

Account Manager (m / f / d) with German & English

Job-ID : 397631

Virtual, Alle Standorte, DE

Join Foundever™ as an Account Manager (m / f / d) German & English speaking!

Are you passionate about building strong client relationships and driving strategic growth? As an Account Manager at Foundever™, you will be the key link between our clients and internal teams, ensuring seamless service delivery, client satisfaction, and business expansion. If you thrive in a dynamic environment and enjoy strategic problem-solving, this is the role for you!

The Account Management team acts as the conduit between our clients and Foundever™ for building and nurturing the relationship, aligning the account strategy, and ensuring successful delivery and growth. The relationship owner and strategic advisor, crucial for retaining, expanding, and diversifying the client's business.

The Account Manager is the primary client’s day-to day service delivery point of contact.

Responsibilities include developing strong relationships with the client, connecting with key business stakeholders. They will respond to client queries and ensure implementations are deployed according to the plan.

The Account Manager should ensure aligned Account Strategy and delivery to it across all areas of the business and relationship. They are the subject matter expert for product, policies, operations, quality, training, reporting and IT.

The Account Manager should also understand the customer thoroughly, their strategy, their organization, company culture, pain points and needs, especially the not-so-obvious ones, and proactively offer win solutions to address and exceed the needs of the client.

Key deliverables

  • Developing a solid and trusting relationship between the Client and Foundever™.
  • Strategic Growth : developing a complete understanding of account needs, and anticipating account changes and improvements.
  • Driving proposal management with clear WIN strategy processes.
  • Communicating with clients to understand their needs and explain product value.
  • Managing communications between clients and internal teams and resolving key client issues and escalations.
  • Collaborating on negotiations and contracts management with the client (MSA, SOW, renewals, amendments)
  • Working with internal teams dedicated to the same client account to ensure the highest quality delivery and all client needs met
  • Planning and presenting reports on account progress, goals, and initiatives to share with internal stakeholders and client.
  • Maintaining updated knowledge of company products and services.
  • Acting as the client's representative to ensure that their demands are met with a focus on improving the customer experience.
  • Managing changes and projects.

Skill / Knowledge / Experience

  • Minimum 3 years in a client management related role
  • BPO Industry experience
  • Client-facing role experience
  • Vertical experience – industries
  • Operational experience
  • Managing diverse and multi-functional teams remotely
  • Proven ability to manage people and accounts
  • Education and Qualifications

    Required :

  • Practical experience as an Operations Manager, Account Manager or similar role
  • Minimum 3 years in the BPO industry
  • German and English language fluency to high competency
  • Desired :

  • Bi / multi-lingual skills
  • CRM Salesforce
  • Microsoft Suite including Power BI
  • Google Workspace (Docs, Sheets, Slides)
  • Document / Contract management (e.g. Spring CM)
  • Practical experience as an account manager or similar role
  • Our offer :

  • Competitive compensation package
  • Excellent learning and development opportunities
  • Growth opportunities within an expanding team
  • Onsite and remote work at home available
  • Working alongside a team of high-calibre leaders
  • Excellent work-life balance culture
  • If you're looking for an exciting challenge and want to apply your skills in a dynamic environment, we can't wait to meet you! Apply today. At Foundever™, we don’t just offer a job – we offer a future. Let’s grow and succeed together!