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Solution Owner - Germany
ZONTALNorth Rhine-Westphalia, Germany, Germany- Gesponsert
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Global Head of Product – HVAC / OFA - Flexible European Location | Hybrid Working | Travel 20-25%
AggrekoNorth Rhine-Westphalia, Germany, GermanySolution Owner - Germany
ZONTALNorth Rhine-Westphalia, Germany, GermanyZONTAL is revolutionizing data management and digital transformation for the life sciences industry. Our cutting-edge platform enables seamless data integration, standardization, and accessibility — empowering scientists and organizations to drive innovation, enhance compliance, and accelerate breakthroughs in healthcare and biotechnology. ZONTAL has offices in the US, Europe and Asia. Together with our integration and service partners, ZONTAL supports our customers globally, in any country and any time zone. Our team is growing, and we are currently seeking a Solution Owner to join our Professional Services team.
Job Type : Full Time
Direct Hire
Location : Hybrid Germany
Position reports to : Director Solutions
Your Responsibilities :
- Analyze functional and technical solution requirements, data flows, and data formats.
- Create functional and design specifications for the proposed solution, focusing on overall Platform architecture and configuration, data pipelines, and parser design and functionality.
- Collaborate with Cloud Architects, Product Owners, Data Engineers, DevOps Engineers, and Test Engineers to build and deploy solutions.
- Work with customers to conduct SIT, user acceptance testing, and other associated testing modalities.
- Transition solutions to Operations and Support at the conclusion of Professional Services projects.
- Assist in implementing tools, methodologies, and frameworks to streamline the delivery of the ZONTAL platform and associated pipelines, applications, and parsers.
- Support cross-functional Professional Services team members in continuous improvement and operational excellence initiatives.
- Execute on defined KPIs and contribute to established monitoring practices to support targeted improvements.
- Obtain customer feedback to improve ZONTAL's delivery effectiveness.
- Work with the Documentation team to help create customer-specific training materials. Deliver the associated trainings to customers.
- As a member of the Professional Services team, contribute to achieving ZONTAL’s financial goals and customer satisfaction.
- Ensure customer satisfaction through excellence in communication and quality.
- Work with Product Management and Development to optimize products to maximize efficiency and effectiveness of solution delivery.
- Other duties as assigned.
Qualifications :
We Offer :
Company Pension Savings
Flexible work schedule
ZONTAL is an Equal Opportunity / Affirmative Action Employer. All qualified applicant will receive consideration for employment without regards to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Learn more about ZONTAL at https : / / zontal.io