Operations specialist Jobs in Schönefeld

We are on the lookout for a Specialist Product Operations (Consumer) to join our team / tribe on our journey to always deliver amazing experiences.

At Delivery Hero youll shape the global consumer experience for millions of users. Your work will have a direct impact on how we attract and retain customers creating datadriven personalized interactions that keep them coming back. As part of our Consumer Team youll enhance customer satisfaction and drive global growth and profitability through innovative projects.

Track and Manage Initiative Progress : Assist in maintaining structured tracking of key initiatives including App Quality standards and OKRs. Help prepare clear timelines and ownership details share updates regularly and flag risks to the appropriate stakeholders.

Support KnowledgeSharing Efforts : Help facilitate knowledgesharing by supporting allhands meetings product conferences and informationsharing sessions. Assist with publishing playbooks and newsletters to ensure stakeholders have access to clear consistent information.

Improve Operational Processes : Help identify and suggest improvements to existing processes to increase overall efficiency and effectiveness within the organization.

Support Crossentity Operations : Collaborate with entities to influence operational decisions across various areas including content quality. Help develop and share product knowledge (e.g. image enhancement solutions) to assist with smooth process . Proactively flag blocking issues or risks and independently execute tasks to enhance overall operational efforts.

Assist in Data Collection and Insights : Collect review and organize data for product strategy and content quality reporting. Ensure data is structured and actionable supporting informed decisionmaking across both strategic initiatives and content quality efforts.

Qualifications :

• Consumer Products Experience : 2 years of experience working in web or mobile consumer products ideally in ecommerce or food delivery. Familiarity with product / tech tools such as Jira Confluence or Miro is a plus.

Project Management Skills : Organized and detailoriented with experience helping to create timelines and track tasks across multiple teams.

Collaborative and Proactive Mindset : Comfortable working in a dynamic environment with the ability to flag issues early and take initiative to solve problems.

Communication and Documentation Skills : Fluent in English with the ability to help create clear documentation and communicate updates in a simple and effective way.

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

Make the most of our hybrid working model and join the team for facetoface connection and collaboration in our beautiful Berlin campus 2 days a week

We offer 27 days holiday with an extra day on 2nd and 3rd year of service

We will support you in developing yourself and your career growth opportunities : 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

Get moving and release those wonderful mindboosting endorphins : Health Checkups Meditation Yoga Gym & Bicycle Subsidy

Cash. Dough. Cheddar. Whatever you call it well help you with it : Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum : Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he / she / they) right from the start so we can address you respectfully from our first contact.

Remote Work : Employment Type :

Fulltime

Key Skills

Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy

Experience : years

Vacancy : 1