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Intro We're on a mission to make the speciality coffee experience more affordable, digital, and convenient. In a world where services continue to move into the virtual world, LAP (Life Among People) is bringing back the human touch paired with the personalisation and convenience that modern consumers have gotten used to with digital business. We're a small but mighty team serving coffees out of our stores in Berlin and quickly expanding to the rest of Germany. We're looking for a City Manager in Hamburg to work directly with our Founding Team. As a City Manager at LAP Coffee, you will be instrumental in the success of our brand in the city of Hamburg, where we aim to to become the largest . If you are looking to join at an exciting time and have tons of ownership, impact and visibility, this is the place for you. Tasks You'll be responsible for transforming LAP into the largest coffee retail brand by 2025 and contribute to the opening of our stores in Hamburg. You’ll oversee store operations, including staffing, sales, P&L, and customer satisfaction. Occasionally, you will go behind the counter and motivate the team to deliver exceptional service while driving business growth and profitability. Drive performance : Quarterly Business reviews to support the teams to never settle for average and drive consistency. You will bring a bold and courageous approach to tackling performance. Project planning : Agree actions plans for building a business set for growth. Team alignment : Plan and facilitate Area Meetings bringing innovative ideas to the table and encouraging and open, honest, and collaborative business planning. You will also create the environment for everyone to succeed supported by a strong succession plan for your area. Collaboration : Sharing company initiatives in an engaging and inspiring environment. Expansion : Drive the business forward with successful New Store Openings. Requirements You bring at least 7 years of leadership operational experience in retail F&B, ideally with a mix of retail food and beverage chains ideally at international level. Experience in the coffee industry will be a massive plus. You are willing to occasionally travel in order to explore new locations and meet with potential partners. Your are entrepreneurial, solution orientated and excited to work on the full-cycle of building a start-up diving into whatever topics need to be done You have a creative flair and eye for spotting growth opportunities. You ideate, test and fail fast with working within tight deadlines and budget constraints You are fluent in English and German at a professional level. Benefits Ambitious team : Work closely with our experienced Founderʼs to build and scale an innovative lifestyle consumer coffee brand. Fun and passion : Become part of our curious and diverse team cherishing our joint love for good food, regular team events, and coffee culture. Exciting industry : Be at the forefront to revolutionize the coffee industry and make speciality coffee affordable and accessible Backing of leading investors : Join a promising startup early on while relying on the backing of top investors.