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Deutschsprachige Kundenservice in Griechenland (m / w / d) - Finanzen / Bankwesen

Deutschsprachige Kundenservice in Griechenland (m / w / d) - Finanzen / Bankwesen

TeleperformanceKassel, DE
Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data and safeguard the customers of a leading Mobile Bank. Mobile Bank, helping you manage your bank account on-the-go, ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Working Student – Modelling and controlling e-machine and inverter – Power Electronics (m / f / d)

Working Student – Modelling and controlling e-machine and inverter – Power Electronics (m / f / d)

cariadKassel
At CARIAD, we're bundling and further expanding the Volkswagen Group's software expertise.We’re uniting over 6,500 global experts to build a scalable technology stack, including a software platform...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Postdoc for Robotic Fabrication in Construction (m / w / d), EG 13 TV-H, in the Department of Architecture, Urban Planning and Landscape Planning, Experimental and Digital Design and Construction

Postdoc for Robotic Fabrication in Construction (m / w / d), EG 13 TV-H, in the Department of Architecture, Urban Planning and Landscape Planning, Experimental and Digital Design and Construction

Universität KasselKassel
The University of Kassel is a modern and growing University with round about 22.The university’s wide range of expertise covers subjects in the natural, applied, cultural and social sciences.In the...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Software Engineer (m / f / d)

Software Engineer (m / f / d)

YattaKassel, DE
Is software engineering more than a job to you? Do you love problems because you can’t wait to dig in and find a solution? Do you believe in teamwork and collaboration to become your very bes...Mehr anzeigenZuletzt aktualisiert: vor 18 Tagen
Project Procurement Manager - CAPEX

Project Procurement Manager - CAPEX

DSJ GlobalKassel
Unbefristet
Project Procurement Manager - CAPEX Opportunity in Kassel, Germany • •.Are you ready to lead high-stakes international projects and make a significant impact in the pharmaceutical sector? We are seek...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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  • Neu!
Recruiter (all genders) - Inklusiver Job 🦼 🦻 🦯

Recruiter (all genders) - Inklusiver Job 🦼 🦻 🦯

AirbusCalden, Hessen, DE
Als aktuell neunköpfiges Team kümmern wir uns täglich mit Hingabe um alle personalrelevanten Themen in unserem Unternehmen. Durch die ganzheitliche Betreuung unseres Personals sowie der zielgerichte...Mehr anzeigenZuletzt aktualisiert: vor 22 Stunden
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System Engineer II

System Engineer II

AxonKassel, Hesse, Germany
Join Axon and be a Force for Good.At Axon were on a mission to Protect Life.Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Deutschsprachige Kundenservice in Griechenland (m / w / d) - Finanzen / Bankwesen

Deutschsprachige Kundenservice in Griechenland (m / w / d) - Finanzen / Bankwesen

TeleperformanceKassel, DE
Vor 30+ Tagen
Stellenbeschreibung

Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data and safeguard the customers of a leading Mobile Bank

TP in Greece is collaborating with the leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time.

We are seeking a German speaking Customer Service Specialist to support German speaking customers.

In the Customer Service team, you will be the frontline of the bank to the German speaking market, providing excellent customer experience. You are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role!

Take a step forward and join us in Greece!

What you will do :

  • Support customers via phone, chat & e-mail
  • Prevent fraud, protect data and safeguard customers
  • Be an ambassador of our client
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

  • Fluency in German
  • Very good written and oral communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge / tech savviness, experience with CRM tools preferred
  • Ability to work under stressful and testing situations with customers
  • Experience in customer service or customer facing roles preferred
  • Can do attitude, willingness to learn and reliability are essential to your success in this role!
  • Must hold EU citizenship / EU Passport or valid work permit for Greece
  • Willingness to relocate to historic Athens, Greece, or be a local candidate
  • What we offer :

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation,  support with the house searching process (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program :   Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth &   development opportunities
  • Special events   as well as   community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a   Great Place to Work-Certified Company   that fosters diversity
  • Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering  equal opportunities   to all, regardless of gender, ethnicity, religion, culture or age.

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    Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch