Product support specialist Jobs in Erbach

As a Senior Solution Consultant you bring the passion for our technology to our clients. You understand how ServiceNow creates value for the business combining solid technology knowhow with a strategic mind for business challenges.

ServiceNow is a lowcode platform that allows our clients to rethink the way they are getting work done with intuitive tools for digitization and automation. Do you get enthusiastic about digitization not only within enterprises but also towards their customers Are you curious to continuously understand and demonstrate all the new features we release for our products twice a year Do you like to map technology to new business contexts on an ongoing basis Can you convince and excite stakeholders from a technical to CLevel of a new idea Then Solution Consultant is the right job for you! We are looking for technologysavvy curious and eager personalities with a sales drive.

What you get to do in this role :

The Senior Solution Consultantis a functional business consultantwitha passion for technology and the advanced ability todevelop position anddemonstrateproductspecificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

Solution Consulting is the link between sales and product specialists. Together you will identify the solutions that solve our clients challenges. You will guide the client on their strategic journey and help realize their goals via the ServiceNow Platform.

Together with a sales representative you are responsible for

• Leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry
• Identifying demands within different business functions for our platform by understanding the life sciences industry its specific business model and challenges
• Analyzing and discovering the value our solution will create for relevant stakeholders at the client in alignment with their business strategies and objectives
• Preparing orchestrating and conducting client workshops with the support of our internal product management to show the capabilities and potential of ServiceNow for them
• Developing sales strategies and approaches that are aligned with the wider account team
• Determining a storyline that ties our products to value and outcomes for the client
• Developing a medium to longterm vision and roadmap for the ServiceNow platform in the clientspecific business architecture
• Acting as trusted functional and technical ServiceNow advisor for your clients
• Preparing and providing answers to functional and technical questions
• Keeping up to date with new product releases and features in order to identify additional up and crosssell potential within your client base
• Benefiting from and engaging in our local and global solution consulting community to further develop our internal capabilities with best practices knowledge exchange and new ideas
• Sharing your knowledge and experiences with the wider ServiceNow community of clients and business partners

Qualifications :

To be successful in this role you have :

Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.  Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.

Remote Work : Employment Type :

Fulltime

Key Skills

Business Development,Business Continuity Planning,Cruise,ABB,E Learning,Archicad

Department / Functional Area : Sales

Experience : years

Vacancy : 1