Talent.com

Product support specialist Jobs in Stelle

Jobalert für diese Suche erstellen

Product support specialist • stelle

Zuletzt aktualisiert: vor 11 Stunden
  • Neu!
Product Reliability Engineer (m / f / d)

Product Reliability Engineer (m / f / d)

Procure AiHamburg, HH, DE
Quick Apply
We are Procure Ai, a market leader in bringing artificial intelligence and automation to the procurement process with the goal to unlock massive savings for our clients by having a high-value procu...Mehr anzeigenZuletzt aktualisiert: vor 11 Stunden
  • Gesponsert
Sales Support & Account Specialist (m / f / d)

Sales Support & Account Specialist (m / f / d)

Arethia Services Germany GmbH & Co. KGReinbek, Germany
50,00 € stündlich
At Arethia, we fuse our long-standing reputation with a continual push for progress.A rapidly expanding player in the flavour industry, Arethia specialises in delivering innovative taste solutions ...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
IT Support Plus

IT Support Plus

orfix International GmbHRadbruch, Lower Saxony, Germany
3.500,00 €–4.500,00 € monatlich
Quick Apply
Wir sind das führende internationale Unternehmen für Sicherheits- und Präventionslösungen mit mehreren eigenen Produktions- und Vertriebsstätten in Europa und suchen d. IT Support (m / w / d) in Voll od...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Business Support Specialist, Control Tower Key Account (m / w / d)

Business Support Specialist, Control Tower Key Account (m / w / d)

DSVHamburg, HH, DE
Division : DEU - DSV Road GmbH (Road).Wir bieten in unserer Division DSV Road GmbH zum nächstmöglichen Zeitpunkt in Hamburg eine Anstellung als Business Support Specialist, Control Tower Key Account...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Support & Account Specialist (m / f / d)

Sales Support & Account Specialist (m / f / d)

ArethiaReinbek, DE
50,00 € stündlich
We are seeking a motivated and detail-oriented Sales Support & Account Specialist to join our growing key account management team. In this role, you will be responsible for providing critical su...Mehr anzeigenZuletzt aktualisiert: vor 23 Tagen
Regional Field Clinical Specialist, Transcatheter Heart Valve (Germany)

Regional Field Clinical Specialist, Transcatheter Heart Valve (Germany)

Edwards LifesciencesGermany, Niedersachsen, Remote
Homeoffice
Vollzeit
Transcatheter Heart Valve (THV) therapies – great-developed products of Edwards Lifesciences.SAPIEN family of transcatheter aortic heart valves are the most widely prescribed transcatheter heart va...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Mitarbeiter IT-Support (m / w / d)

Mitarbeiter IT-Support (m / w / d)

DIS AGSeevetal, Germany
Du beherrschst Microsoft-Anwendungen im Schlaf und hast darüber hinaus Freude daran Anwender bei technischen Fragen zu.Dann haben wir jetzt genau die richtige Perspektive für dich : .Für unseren Kund...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
  • Gesponsert
Veterinary Field Sales Specialist

Veterinary Field Sales Specialist

MarsBergedorf, Germany
Deine Leidenschaft für Tiere trifft auf Deine berufliche Karriere!.Du bist begeistert von der artgerechten Ernährung von Haustieren und möchtest Teil eines innovativen Unternehmens werden, das welt...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Sales Support (m / w / d)

Sales Support (m / w / d)

PooliaReinbek
Unterstützung der Vertriebsleitung insbesondere bei administrativen Aufgaben.Erstellung von Statistiken, Diagrammen und Präsentationen. Korrespondenz mit internen und externen Ansprechpartnern.Organ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Marketing Specialist (w / m / d)

Marketing Specialist (w / m / d)

Cembre GmbHSeevetal, Deutschland
Das Know-how der Firma und dieInnovationen aus dem Bereich Forschung und Entwicklung spiegelnsich in der Produktpalette des Unternehmens wider. DieseKombination ermöglicht es Cembre ganz speziell au...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Product Assessor / Senior Product Assessor - Active Devices

Product Assessor / Senior Product Assessor - Active Devices

SGSHamburg, HH, DE
Are you ready to take your career to the next level? If you have a strong background as a Product Assessor within an EU notified body conducting MDD / MDR technical documentation review, then we have...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Content Marketing Specialist •

Content Marketing Specialist •

dentsuHamburg, HH, DE
Merkle ist Dentsu's data-driven Full-Service-Agentur mit Fokus auf Customer Experience Transformation & CXM.Dabei arbeiten wir als Marktführer in der DACH-Region branchen- und länderübergreifend mi...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Technical Support Specialist (w / m / d) Reinbek, Germany

Technical Support Specialist (w / m / d) Reinbek, Germany

AlmirallREINBEK, DE, DE
Für unseren Bereich Industrial Operations am Standort Reinbek, Abteilung Production Execution, suchen wir zum 01.Technische Unterstützung der Bereiche Bulkproduktion, Abfüllung und Verpackung und S...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Specialist Blades

Specialist Blades

VestasHamburg, HH, DE
Do you want to be at the core of making the world more sustainable? Do you have a deep understanding of the entire lifecycle of wind turbine blades, bringing a focus on stakeholder management and t...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Brand Specialist (Amazon Account Management) (f / m / d)

Brand Specialist (Amazon Account Management) (f / m / d)

Front RowHamburg, HH, DE
Quick Apply
At Front Row, we partner with leading brands to accelerate their ecommerce growth.We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a gl...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Clinical Support Specialist

Clinical Support Specialist

Guided SolutionsNiedersachsen
Our client is a leading MedTech company, that provides minimally invasive medical devices across the globe.As a family-owned business our client is committed to providing the best outcome for the p...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Product Trade Compliance Specialist (m / w / d)

Product Trade Compliance Specialist (m / w / d)

MontblancHamburg, HH, DE
Was wir tun, geht über gewöhnlichen Luxus hinaus.Wir kreieren Produkte für Menschen, die ihrer Leidenschaft folgen, sich verwirklichen und Bleibendes schaffen. Und wir leisten das, weil bei uns Mens...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Product Owner (m / w / d)

Product Owner (m / w / d)

TelefónicaHamburg, HH, DE
Wir arbeiten dort, wo es am produktivsten ist.Darum hast du, nach erfolgreichem Bewerbungsprozess, die Möglichkeit deutschlandweit zu arbeiten. Bei o2 Telefónica setzen wir auf ein flexibles Hybridm...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Product Owner (m / f / d)

Product Owner (m / f / d)

Telefonica S.A.Hamburg, HH, DE
We work where it is most productive.After a successful application process, we offer you the opportunity to work anywhere in Germany. At o2 Telefónica, we rely on a flexible hybrid model that includ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Product Owner (m / w / d)

Product Owner (m / w / d)

Bertelsmann SE & Co. KGaAHamburg, HH, DE
Position in unserer Unternehmenstochter TERRITORY Smart Agency ().Mit unserem hybriden Ansatz, der die Stärken von digitalen Plattformen und klassischen Agenturen vereint, definieren wir die Zukunf...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Diese Stelle ist in deinem Land nicht verfügbar.
Product Reliability Engineer (m / f / d)

Product Reliability Engineer (m / f / d)

Procure AiHamburg, HH, DE
Vor 11 Stunden
Anstellungsart
  • Quick Apply
Stellenbeschreibung

We are Procure Ai, a market leader in bringing artificial intelligence and automation to the procurement process with the goal to unlock massive savings for our clients by having a high-value procurement function. We are a team of experienced tech and business professionals, based in Germany, UK and France. While we enjoy collaborating remotely most of the time (and so should you), we come together for regular team offsites in Europe. We are now recruiting for a motivated  Product Reliability Engineer (m / f / d) for further growth to join our team, ideally in the Hamburg area, where we will open a tech hub soon. You have experience in QA and QM and now look to broaden your skill-set to dive into all aspect of product reliability? Than this might be interesting for you.

As a Product Reliability Engineer (m / f / d), you help to ensure our products are always available for our clients. When something goes wrong, Product Reliability Engineers are the first to respond and are responsible for triaging, troubleshooting, and coordinating the resolution of the issue. You will play a crucial role in combining quality management, quality assurance and bug diagnosis and fixing to meet and exceed customer expectations. Your responsibilities will include, diagnosing and resolving software issues, contributing to development projects and responding to customer inquiries via intercom. This is exciting since you will be the one to set up the corresponding QA & QM architecture to automate and leverage the process. You will work closely with our senior engineers and product team to enhance the user experience and improve our overall product offerings.

Key Responsibilities :

  • Quality Control : Improve automated testing of our platform across all capabilities and ensure high quality management standards - with regards to all product reliability touch points but mainly with a focus on Customer Success. Deliver end-to-end improvements to stability by proactively preventing issues via automation and directly reducing the need for reactive support. Make data-driven decisions about investments in stability and reliability.
  • Customer Interaction : Promptly and professionally respond to customer emails, addressing their questions and concerns related to our software products.
  • Bug Diagnosis : Investigate and diagnose software issues reported by customers or identified through internal testing. Analyse logs, error messages, and code to determine the root cause.
  • Bug Fixing : Develop, test, and deploy fixes for identified bugs. Ensure that solutions are effective and do not introduce new issues.
  • Development Work : Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our clients.
  • Documentation : Maintain clear and detailed documentation of issues, solutions, and development processes to facilitate knowledge sharing and future reference.
  • Collaboration : Work collaboratively with the product, design, and senior engineering teams to ensure a seamless integration of new features and bug fixes.
  • Continuous Learning : Stay up-to-date with emerging software development technologies and trends. Actively seek opportunities to improve your technical skills and contribute to the team’s knowledge base.

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience (ideally from dual studies).
  • Experience in setting up scalable QA & QM processes - ideally at the intersection of product reliability and Customer Success.
  • Familiarity with debugging tools and techniques.
  • Proficiency in at least one programming language (e.g., Python, Java, JavaScript, etc.).
  • Good understanding of software development methodologies and version control systems (e.g., Git).
  • Proficiency in TypeScript, React, Node.js, and SQL is an advantage.
  • Experience working in an agile environment, ideally with SCRUM methodology.
  • Previous experience in a customer-facing role or technical support is a plus but not required.
  • Excellent written and verbal communication skills in German & English.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently as well as part of a team.
  • Based in Hamburg preferred, but not required.
  • Willingness to travel.

    • Benefits

  • Opportunities for professional growth and development.
  • A competitive compensation package.
  • 30 days of vacation and up to 2 months of work from anywhere.
  • Regular team offsites within Europe to foster collaboration and team spirit.
  • A diverse and inclusive workplace where we value diversity and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.