The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy, marketplace and professional healthcare with strong brands in Germany and other European countries.

As Germany's largest online pharmacy, it operates DocMorris, the best-known health platform. Deliveries are mainly from the highly automated logistics centre in Heerlen, the Netherlands, with a capacity of over 27 million parcels per year. In Spain and France, the company operates the leading marketplace for health and personal care products in Southern Europe.

With its business model, DocMorris offers its patients, customers and partners a broad range of products and services. In doing so, DocMorris is pursuing its vision of creating a digital health ecosystem for everyone to manage their health in one click.

Deine Aufgaben :

• Bearbeitung und Klärung der Kundenanliegen schriftlich und telefonisch
• Aufnahme und Bearbeitung von Kundennachfragen und -reklamationen
• Dokumentation kundenbezogener und auftragsrelevanter Daten im Tagesgeschäft
• Kompetente Präsentation des Unternehmens nach außen
• Enge Zusammenarbeit mit den anderen Bereichen des Unternehmens
• Wahrung vorgegebener Qualitätsstandards und Fokussierung auf die Kundenzufriedenheit

Dein Profil :

Work and life at DocMorris

At DocMorris we have created an environment that focuses on teamwork. Our employees combine passion and fun at work with drive, initiative and entrepreneurial spirit. This is how we achieve outstanding results together.

We want to create the healthiest possible working environment in which all employees feel comfortable and can develop their skills. We offer a variety of initiatives to enable a work-life balance, including flexible working hours, part-time work and the option of remote working. Our benefits include company retirement plans, disability insurance, travel reimbursement, discounted employee stock, and more.

Join our team and actively contribute your ideas and skills to our mission to rethink health. Whether you are a pharmacist, IT expert or entrepreneur, creative idea generator or structured, logical thinker, manager or trainee - at DocMorris, every individual can make the difference.