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Quality assistant • ankum

Zuletzt aktualisiert: vor 3 Tagen
Manager Tech Infrastructure (m / f / d)

Manager Tech Infrastructure (m / f / d)

AdidasRieste, NI, DE
Vollzeit
Purpose & Overall Relevance for the Organization : .Market business expects solid and best in class infrastructure support services, service management and project delivery.The Manager Tech Infrastru...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Gesponsert
Ingenieur Systemintegrität - Netzanalysen (Kurzschluss) (m / w / d)

Ingenieur Systemintegrität - Netzanalysen (Kurzschluss) (m / w / d)

TenneT TSO GmbHBayreuth, Niedersachsen, Germany
Ingenieur Systemintegrität - Netzanalysen (Kurzschluss) (m / w / d).TenneT ist im Wachstum, um seine strategischen Ziele zu erreichen : Wir packen den Umbruch der Energieversorgung an.Wir machen En...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
Produktmanager (m / w / d) Organische Materialien

Produktmanager (m / w / d) Organische Materialien

ISG International Service GroupLower Saxony
Product Manager (m / f / d) Organic MineralsAPPLYOur client is an internationally operating company with approximately employees that has been developing and distributing innovative and sustainable sol...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Project Manager - System on Chip

Senior Project Manager - System on Chip

ic resourcesLower Saxony, Germany
Unbefristet
Our client, a Global Leader in optical, and Laser technology, is seeking a dynamic individual to take responsibility for their projects in SoC development. With the opportunity to be based in Berlin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Mitarbeiter in der Qualitätssicherung / Quality Management (m / f / d)

Mitarbeiter in der Qualitätssicherung / Quality Management (m / f / d)

Schletter GroupRieste
Die Anlieferungsqualität prüfen Sie auf Basis der definierten Prüfmerkmale nach SKIP-Lot.Nonkonforme Produkte werden von Ihnen systemseitig (SAP) sowie physisch freigegeben oder gesperrt.Sie prüfen...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Data Engineer (Remote)

Data Engineer (Remote)

TechBiz Global GmbHBramsche, NI, DE
Homeoffice
About TechBiz Global TechBiz Global is a leading recruitment and software development company.Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software deve...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
Territory Manager

Territory Manager

Bose ProfessionalNiedersachsen - Westfalen, Remote, DE
Homeoffice
Quick Apply
Company Overview : Bose Professional is backed by a dedicated group of engineers, project managers, technical support professionals, and sales staff. They all support professional audio system integr...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service Advisor with German in Sofia, Bulgaria (with relocation)

Customer Service Advisor with German in Sofia, Bulgaria (with relocation)

Cross Border TalentsLower Saxony, Germany
Quick Apply
Looking to grow your career with a global leader in technology and services? We collaborate with some of the most renowned brands worldwide, enhancing their businesses with cutting-edge solutions.W...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
  • Gesponsert
Graduate Field Applications Engineer - Analog and Mixed-Signal mfd

Graduate Field Applications Engineer - Analog and Mixed-Signal mfd

Renesas ElectronicsGöttingen, Lower Saxony, Germany
We are looking for an enthusiastic and dynamic Field Applications Engineer (FAE) to support our automotive customers in EMEA area focusing on analog and mixed signal products.As a Field Application...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
Supplier Quality Engineer (m / w / d)

Supplier Quality Engineer (m / w / d)

HaysNiedersachsen
Supplier Quality Engineer (m / w / d).Anstellung bei der Hays Professional Solutions GmbH Niedersachsen Startdatum : sofort Referenznummer : 770909 / 1. Diesen Job teilen oder drucken.Unterstützung der Bere...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Manager Tech Infrastructure (m / f / d)

Manager Tech Infrastructure (m / f / d)

AdidasRieste, NI, DE
Vor 30+ Tagen
Anstellungsart
  • Vollzeit
Stellenbeschreibung

Purpose & Overall Relevance for the Organization :

Market business expects solid and best in class infrastructure support services, service management and project delivery. The Manager Tech Infrastructure will contribute heavily on seamless running of IT services (day to day support) as well as project delivery (opening, closing & revamp activities) across a specific adidas market.

He / she is also supporting the service quality of all end user services (e.g. Connectivity, Service Desk, Onsite Support a.k.a. Field Services and End Device Management) in order to deliver the right level of cross functional- or team services and actively participating with the Domain Product Owners and Business Partners on any Infrastructure related project and support service.

Key Responsibilities :

Continual Improvement

  • Expect to support continual improvement initiatives and promote collaboration with relevant Domain Service Owners to highlight and contribute towards improvement activities.

Relationship Management

  • Your scope will be within a specific adidas market where you will be expected to foster good stakeholder engagement / communications. Collect and use feedback from corporate business users to increase quality of stakeholder management. You will be managing expectations of the stakeholders to ensure everyone is understanding and updated on agreed level of our service.

    • Service Level Management

  • Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for a deterioration in service.

    • Demand Management

  • Expect to receive and consolidate relevant market specific Tech Infrastructure demand and liaises with managers into further execution.

    • Project Management

  • You will be in charge of the various infrastructure projects (openings, closings & revamp) which needs to be executed on time, in full and in budget.
  • Included might be budget utilization for break & fix replacement as well as end of life replacements of Tech hardware.
  • In addition, strong PM collaboration is needed with Tech Core Domain Project Management to execute on priority any projects that might come from domain side within your market.

    • If required : Supplier Management

  • You could be expected to engage with local vendors to ensure that contractual agreements are compliant, measured and adhered to as well as proposing and tracking vendor performance.

    • Service Management

    Incident Management

  • Following agreed procedures, identifies, registers, and categorizes incidents.
  • Gathers information to enable incident resolution and promptly allocates incidents as appropriate.
  • Maintains records and advises relevant persons of actions taken.

    • Problem Management

  • Investigates problems in systems, processes, and services.
  • Assists with the implementation of agreed remedies and preventative measures.

    • If required : People Management / Resource Management :

  • Supports resource planning and have responsibility in recruiting process.
  • Recommend and support in allocating the different work to the respective employees considering experience, complexity, workload and organizational efficiency
  • Continuously monitors and evaluates team workload and organizational efficiency with the support of Tech systems, data and analysis and team feedback and makes appropriate changes to meet business needs.
  • Provides team members / direct reports with clear instruction and targets that are aligned with driving business value and Tech objectives.

    • Key Relationships :

  • Global Infrastructure (Tech Core) Service Owners for service improvements and vendor performance metrics
  • SPOC to local business team leads around overall service performance & escalation mgmt.
  • External Service Providers for service review and service quality improvements.

    • Requisite Education and Experience / Minimum Qualifications :

  • Four-year college or university degree or equivalent combination of education and experience.
  • Proficient spoken and written command of English
  • At least 5-year experience in IT
  • 2 years of experience in Infrastructure IT services & project management
  • 1 years of experience in team management
  • Understanding of different culture
  • Participated in projects with people from other functions / markets